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Old folders with files are now empty in One Drive when accessed through One Drive App and direct access to One Drive through Internet Explorer

On One Drive I save my files in folders with year/month/party name and then save word or pdf or pics presented for case filing in the court. earlier folders of 2015, 2016, 2017 on the PC were showing folder is empty, When the same folders were access on…

Windows for home | Other | Files, folders, and storage
asked 2026-10-17T04:48:34.5066667+00:00
ADS Jattana 0 Reputation points
answered 2026-10-17T04:48:51.3366667+00:00

AI answer

0 answers

Microsoft Word and Excel show "Your organization's policies are preventing us from completing this action for you"

I am experiencing the following error in both Microsoft Word and Microsoft Excel: "Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk." The issue is not limited to…

Windows for home | Windows 10 | Apps
asked 2026-10-17T04:48:23.18+00:00
Mohamed Salman 0 Reputation points
2 answers

0x800f0922 error while installing

Error code while installing the security and .net framework update

Windows for home | Windows 11 | Windows update
asked 2026-10-15T10:52:20.85+00:00
SAROJ KUMAR SAHOO 0 Reputation points
commented 2026-10-17T04:46:54.18+00:00
Ramesh 182.5K Reputation points Volunteer Moderator
0 answers

Only Global Administrator Locked Out of Microsoft 365 After Reinstalling Authenticator – MFA Recovery Required

Hello Microsoft Support Team and Community, I am seeking urgent assistance recovering access to my organization's Microsoft 365 tenant after reinstalling Microsoft Authenticator on my iPhone. Background: I am the owner of a small business with a…

Microsoft Security | Microsoft Authenticator
asked 2026-10-17T04:46:25.0933333+00:00
Akpeko Gasonoo 0 Reputation points
1 answer

Why do I get Try that again, something went wrong on our end window when making in app purchases

Just uploaded a app on the store and created add-ons. Everything certified. Testing only with private groups for now but when making an inapp purchase of a durable or a subscription ($0), store pops a window indicating Try that again, Something went…

Microsoft Partner Center | Other
asked 2026-10-16T00:34:14.0166667+00:00
KaushalShastri-6514 25 Reputation points
answered 2026-10-17T04:46:17.5966667+00:00
KaushalShastri-6514 25 Reputation points
1 answer

Valorant Points not showing (I purchased the 475VP gift card)

I purchase the Valorant 475VP gift card using the Xbox website with the 5 euro Microsoft gift card which i redeem it using Microsoft Rewards. I get 5 euro in my account I purchase the 475VP gift card I fill every thing like the street number postcode etc…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,551 questions
asked 2026-02-02T12:13:35.23+00:00
Help Me 15 Reputation points
commented 2026-10-17T04:43:58.1533333+00:00
Jyotheesh Telu 0 Reputation points
2 answers

How to get off family group someone is monitoring me like a child

My bf got my email password and now has been monitoring my account like I'm a child underage and I'm not in 38yrs old an have tried changing password and I can't can someone please help me save an recover my account

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-10-17T03:53:53.0233333+00:00
kayla sarmento 0 Reputation points
answered 2026-10-17T04:43:52.82+00:00
GsN5034 - IA 78,870 Reputation points Independent Advisor
1 answer

How long does it take for Microsoft Defender for Cloud recommendations to refresh?

I would like to understand how frequently Microsoft Defender for Cloud refreshes its security recommendations. How long does it typically take for a newly applicable security recommendation to appear in the Defender for Cloud portal? How frequently…

Azure Policy
Azure Policy

An Azure service that is used to implement corporate governance and standards at scale for Azure resources.

1,256 questions
asked 2026-10-13T18:17:51.03+00:00
Pushpa 20 Reputation points
edited an answer 2026-10-17T04:43:12.8566667+00:00
Pushpa 20 Reputation points
0 answers

Outlook and OneDrive are missing as sources in Copilot for iPhone

Outlook and OneDrive are missing as sources in Copilot for iPhone, although the same account owns Microsoft 365 Premium. Copilot suggested I post here due to possible provisioning issues.

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-10-17T04:41:10.14+00:00
Tyler Jordan 0 Reputation points
1 answer One of the answers was accepted by the question author.

My insider programme fail Download in not installed Please solve my programme

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-10-17T02:18:54.14+00:00
Adesh Kumar 0 Reputation points
accepted 2026-10-17T04:40:42.1366667+00:00
Adesh Kumar 0 Reputation points
1 answer

How to transfer my primary desktop account from one existing Microsoft account to another.

Microsoft refuses my attempt to create the necessary alias because it says the account I want to move to already exists.

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-17T03:40:34.46+00:00
Eric Buhrer 0 Reputation points
answered 2026-10-17T04:38:25.4866667+00:00
GsN5034 - IA 78,870 Reputation points Independent Advisor
3 answers

How can I leave an organisation where I am a guest?

When I try to join a Teams invitation from a different organisation it keeps being overridden by the one I am no longer a guest for. This old organisation keeps making me sign in

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Switch between accounts
asked 2026-10-16T21:25:58.41+00:00
Christine Hosking 0 Reputation points
answered 2026-10-17T04:37:51.2033333+00:00
EmilyS_726 31,125 Reputation points Volunteer Moderator
2 answers

Emergency Access (Break-Glass) Accounts Prompted for MFA Registration Despite All Exclusions Configured

We are investigating an issue with two cloud-only emergency access (break-glass) Global Administrator accounts in Microsoft Entra ID. When signing in to either account, we receive the following prompt: "Let's keep your account secure. We'll help…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-16T11:54:32.23+00:00
Kishor kumar Reddy Akki 50 Reputation points
edited an answer 2026-10-17T04:37:44.04+00:00
CuongDoHung 5 Reputation points
2 answers

How to clear formulas in excel cells that were created by copilot?

I had an excel spreadsheet built by copilot and now it has programmed formulas in cells that I want deleted but it won't allow. How do I clear the preloaded data/formulas?

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-10-17T03:04:22.5533333+00:00
Zack Houser 0 Reputation points
answered 2026-10-17T04:35:01.5833333+00:00
TaoLi 116.5K Reputation points Independent Advisor
2 answers

Securing an Internal .NET CORE API Accessed by a DMZ Public Website

Below is the architecture of my Digital Business Contact application, which consists of three applications: A .NET Core application that retrieves employee information from Active Directory and stores it in a database. A .NET API that exposes employee…

Developer technologies | .NET | Other
Developer technologies | .NET | Other

Microsoft Technologies based on the .NET software framework. Miscellaneous topics that do not fit into specific categories.

4,182 questions
asked 2026-10-13T03:43:03.9366667+00:00
181 5 Reputation points
commented 2026-10-17T04:32:51.4066667+00:00
181 5 Reputation points
1 answer

Accidentally lost a one drive file and can't restore it

I've accidentally restored a file on onedrive and now it is blank. I've looked for previous versions but they are blank too

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-10-16T14:58:48.2433333+00:00
Sally Gray 0 Reputation points
answered 2026-10-17T04:31:56.26+00:00
Xavier-D 13,890 Reputation points Microsoft External Staff Moderator
3 answers

Windows Update makes text tiny

After an overnight Windows update, my text is suddenly tiny in unexpected places (for example, the menu at the top of this browser is about half the size it was before the update). I know this is related to an update, and I know it can somehow be fixed…

Windows for home | Windows 11 | Settings
asked 2026-10-16T10:51:57.9+00:00
Luara 90 Reputation points
edited an answer 2026-10-17T04:31:20.1166667+00:00
Clary-N 17,335 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft 365 included with this device

Good evening, I am trying to get into my pre-installed Microsoft 365. I signed in, and I don't see anywhere that Microsoft is preloaded on my Intel labtop

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-17T04:30:04.32+00:00
Robbie Deal 0 Reputation points
answered 2026-10-17T04:30:53.8433333+00:00

AI answer

1 answer

Microsoft Pop-ups to "sign in" when I'm logging into other sites

As the title says: Microsoft keeps popping up when I'm logging into my accounts on other sites like my Vanguard. How do I stop this? I don't even know why this would happen with sites that have NO affiliation with Microsoft or Outlook

Microsoft Edge | Other | Windows 11
asked 2026-10-16T16:51:30.26+00:00
Steven Schneider 0 Reputation points
answered 2026-10-17T04:28:55.6533333+00:00
Clary-N 17,335 Reputation points Microsoft External Staff Moderator
0 answers

Investigate recurring Exchange Online outbound spam restrictions (AS(42004)) despite unblocking the mailbox.

Exchange Online outbound email is repeatedly blocked with error 550 5.1.8 Access denied, bad outbound sender AS(42004). The mailbox was unblocked in Restricted entities, but the restriction recurs after B2B prospecting emails. Please investigate the…

Microsoft 365 and Office | Microsoft 365 Defender | Other | Other
asked 2026-10-17T04:28:53.1533333+00:00
Parvati Hatte 0 Reputation points