24,239 questions
0 answers
Keys on keybord do not work, exmple the letter Q & A The shift key & the Control key do not work
My laptop keyboard is not fully functional. Keys like the letter A – Q- 8 – Control do not work. I am currently typing by using the screen keyboard. How do I fix this. Mark Richardson <moderator: PII removed>
Windows for home | Windows 11 | Devices and drivers
asked 2026-09-03T20:09:43.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 20%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Mark Richardson
0
Reputation points
edited the question 2026-09-03T21:23:33.95+00:00
Erland Sommarskog
137.1K
Reputation points MVP
Volunteer Moderator
2 answers
Microsoft Reward Region
Good day, I have this problem regarding my Bing Reward Points. I was residing in the Philippines, before my redeem shop was for philippines, but after the last update why redeem store switched to US store instead of philippines? Now I cannot redeem…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,242 questions
asked 2026-09-03T04:32:59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 46%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Kent Bryan Boado
0
Reputation points
answered 2026-09-03T21:22:38.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
paulr0511
48,020
Reputation points
Independent Advisor
1 answer
Azure for Students: Stuck on "Not Eligible" error when signing in with verified GitHub Student Pack
Hello, I am trying to activate my Azure for Students subscription using my GitHub Student Developer Pack, but I am completely blocked by an account eligibility error. My Details: GitHub Status: Fully verified with a "Verified Student" badge. …
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,574 questions
asked 2026-09-03T15:37:28.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 52%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHT%3C/text%3E%3C/svg%3E)
Harsh Tyagi
0
Reputation points
answered 2026-09-03T21:22:30.3966667+00:00
Gérard Oomens
130.8K
Reputation points
Volunteer Moderator
3 answers
Not able to open One drive folder
I am unable to open a One Drive folder that I have been granted access to multiple times. I left my organization and returned but now no longer able to open folders.
Microsoft 365 and Office | OneDrive | For business | Other
Microsoft 365 and Office | OneDrive | For business | Other
A Microsoft file hosting and synchronization service.
727 questions
asked 2026-09-03T19:26:55.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 55.00000000000001%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Savannah Sotelo
0
Reputation points
answered 2026-09-03T21:22:10.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 25%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
Ivory
1,075
Reputation points
Independent Advisor
1 answer
Legacy Outlook search stopped working after update to Outlook 16.111.2 on macOS 26.6
I believe I have encountered a regression in Legacy Outlook search. Environment macOS 26.6 (Tahoe) Microsoft Outlook for Mac 16.111.2 (Build 16.111.26072617) IMAP account Symptoms Search works correctly in New Outlook. Search returns no results…
Outlook | MacOS | Legacy Outlook for Mac | For business
Outlook | MacOS | Legacy Outlook for Mac | For business
Using older versions of Outlook for Mac in business environments
7,118 questions
asked 2026-07-31T04:17:21.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 99%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
Lehar Lindre
0
Reputation points
edited an answer 2026-09-03T21:21:37.93+00:00
EmilyS_726
26,235
Reputation points
Volunteer Moderator
1 answer
Installed SQL server 2022 express on windows 11 PC - Database engine services failed
After the install have "Completed with failures" with "Database Engine Services" with Failed status I just a desktop tech and do not know much about SQL server express and the end-user does not either but needs this software…
SQL Server Database Engine
SQL Server Database Engine
Core component of SQL Server for storing, processing, and securing data
772 questions
asked 2026-09-02T13:13:03.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 54%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECJ%3C/text%3E%3C/svg%3E)
Collins, John L
0
Reputation points
commented 2026-09-03T21:21:25.0133333+00:00
Erland Sommarskog
137.1K
Reputation points MVP
Volunteer Moderator
0 answers
Cannot update Outlook on Mac desktop.
I have version 16-112-2 on Mac desktop and probably need to update Outlook. I have version 16-112-3 on MacBook Air and it's working fine. I am missing some Outlook mail folders on Mac desktop.
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,628 questions
asked 2026-09-03T21:20:01.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 49%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Pam Bradley
0
Reputation points
asked 2026-09-03T21:20:01.87+00:00
Pam Bradley
0
Reputation points
1 answer
Cannot accept Microsoft 365 family invite
I am unable to accept a family invite in Microsoft 365. I am using a brand new Microsoft Lenovo computer.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,945 questions
asked 2026-09-03T20:39:05.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 46%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Southerinsurance admin
0
Reputation points
answered 2026-09-03T21:19:53.11+00:00
paulr0511
48,020
Reputation points
Independent Advisor
0 answers
Hacker manage to register his email on recover email
Hello, I got hacked, manage to change password, but hacker manage to register is email on the recover password and now I can't login on my new PC, only on this one. Already had gone to the process of recover my account 2 times with the change of…
Windows for home | Windows 11 | Accounts, profiles, and login
9,957 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 30%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
1 answer
" you're not set up to use this calling feature"
I'm a Microsoft 365 admin trying to get help with a Teams Calling issue (PSTN calling blocked with "You are not allowed to use this calling feature" error, affecting multiple users). I've gone through Help & support in the admin center, but…
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
Additional meeting and call-related features and issues within Microsoft Teams for business
4,942 questions
asked 2026-09-03T20:50:48.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 69%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBY%3C/text%3E%3C/svg%3E)
Bosco Yuen
0
Reputation points
edited an answer 2026-09-03T21:16:20.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kai-L
18,230
Reputation points Microsoft External Staff
Moderator
1 answer
Webinar - Teams
Termine un webinar en teams y al irme a Asistencia no aparece el detalle de la sesión que inicie y que grabe, solo aparece la sesión que una persona sin privilegios inicio, como puedo recuperar la data de la sesión de la grabación?
Microsoft Teams | Microsoft Teams for business | Other
Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
21,175 questions
asked 2026-09-03T20:10:26.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 90%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVP%3C/text%3E%3C/svg%3E)
Vanessa Prada
0
Reputation points
edited an answer 2026-09-03T21:14:01.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 33%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lin v
1,110
Reputation points
Independent Advisor
1 answer
How do I stop the screen from dimming while gaming?
I'm using a Lenovo laptop. I use my laptop for many things, but when I play games, I have an issue with the screen. It dims after 15 minutes of "inactivity", even though I'm using a bluetooth controller. I've checked the battery saver and…
Windows for home | Windows 11 | Gaming
5,301 questions
asked 2026-09-03T21:10:58.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 51%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWW%3C/text%3E%3C/svg%3E)
Walter Wakeman
0
Reputation points
edited the question 2026-09-03T21:12:47.4833333+00:00
Walter Wakeman
0
Reputation points
0 answers
Changing Computer Administrator
I am trying to change the administrator on my computer. I believe the current administrator is my husband and he is now deceased. Unfortunately, I don't have what his login information was. I am at a stand still with being able to do certain things on…
Windows for home | Windows 10 | Security and privacy
17,556 questions
asked 2026-09-03T21:11:44.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 19%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETF%3C/text%3E%3C/svg%3E)
Terri Ferro
0
Reputation points
asked 2026-09-03T21:11:44.28+00:00
Terri Ferro
0
Reputation points
1 answer
Bing app thing
How can I verify my account when redeem a gift card without using the Bing app? ( cuz phone verification is currently not available :p) and the QR code immediately takes me to download the app even though I cant download it because my phone is not…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,242 questions
asked 2026-09-01T12:47:38.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 95%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHI%3C/text%3E%3C/svg%3E)
Hải Đăng Nguyễn Huỳnh
0
Reputation points
commented 2026-09-03T21:10:04.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 13%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
TEAGUE TEAGUE
0
Reputation points
1 answer
PROBLEM WITH TEXTING
SOMEONE Hck ed my cmputer and started texting as me on my documents and got me fired how do i stop them
Windows for home | Windows 10 | Security and privacy
17,556 questions
asked 2026-09-03T21:07:39.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 51%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
(Student)Shania Towns
0
Reputation points
answered 2026-09-03T21:08:12.0066667+00:00
(Student)Shania Towns
0
Reputation points
3 answers
Online - Data retrieval failures occurred (Activated)
In Windows Server 2022 datacenter Server Manager, the target server shows a manageability status of "Online - Data retrieval failures occurred". The server is online, but Server Manager cannot successfully refresh or pull configuration data and…
Windows for business | Windows Server | Devices and deployment | System management components
asked 2026-09-03T12:30:31.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 52%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Syed Bukhari
0
Reputation points
answered 2026-09-03T21:05:47.87+00:00
Syed Bukhari
0
Reputation points
1 answer
PowerPoint sharing
I am trying to share a PowerPoint with someone and it isn't showing up. Both computers are signed into the correct account and PowerPoint is updated on both computers. What else could be the issue?
Microsoft 365 and Office | PowerPoint | For home | Windows
Microsoft 365 and Office | PowerPoint | For home | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
14,074 questions
asked 2026-09-03T21:02:45.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 3%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWM%3C/text%3E%3C/svg%3E)
Williams, Matthew
0
Reputation points
answered 2026-09-03T21:02:59.81+00:00
AI answer
1 answer
One of the answers was accepted by the question author.
Request for a direct download link for Windows 11, version 25H2 ISO (Russian, x64)
Hello, Due to regional download restrictions, I am unable to download the Windows 11 installation media from Belarus using the standard Media Creation Tool or the official download page. Could a Microsoft support representative or moderator please…
Windows for home | Windows 11 | Install and upgrade
9,212 questions
asked 2026-09-03T20:18:02.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 66%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES0%3C/text%3E%3C/svg%3E)
sudavica 0
0
Reputation points
accepted 2026-09-03T20:59:16.13+00:00
sudavica 0
0
Reputation points
4 answers
Word cannot open the document: user does not have access privileges
I am getting this message while trying to access documents
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,740 questions
asked 2026-05-20T01:23:09.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 2%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Stephen Roberts
0
Reputation points
answered 2026-09-03T20:58:11.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 66%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Biook Behnam
0
Reputation points
7 answers
One of the answers was accepted by the question author.
Outlook meeting invites suddenly missing "accept, decline or tentative"
Because the invites are missing the RSVP, they cannot be added to my calendar. How can I fix this?
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,957 questions
asked 2025-11-08T20:41:23.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 32%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESO%3C/text%3E%3C/svg%3E)
Steve ODell
70
Reputation points
commented 2026-09-03T20:57:54.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 21%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Brooke Browne
0
Reputation points