Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,417 questions
1 answer
Error 399287 – Sole Global Admin locked out, SMS MFA blocked
Hello Microsoft Support Team, I am unable to access my Microsoft Entra ID tenant because SMS multi-factor authentication is blocked. Tenant: vitebsk.onmicrosoft.com Affected account: ******@vitebsk.onmicrosoft.com Error Code: 399287 Phone country code:…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked
2026-10-27T14:34:42.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 78%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Andrei Hnidzenka
0
Reputation points
answered
2026-10-27T14:35:53.4766667+00:00
AI answer
0 answers
Microsoft Entra External ID custom URL domain: esctx cookies accumulate and cause HTTP 431 on a subdomain
We use a custom URL domain for our Entra External ID tenant (login.contoso.com, through Azure Front Door). Our own web page for creating passkeys runs on a subdomain, account.login.contoso.com, because WebAuthn requires it to be within the passkey's…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,114 questions
asked
2026-10-27T14:19:29.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 28.000000000000004%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBO%3C/text%3E%3C/svg%3E)
Boukhriss Ouchab, Marouane
0
Reputation points
asked
2026-10-27T14:19:29.9566667+00:00
Boukhriss Ouchab, Marouane
0
Reputation points
1 answer
my acount got hacked and the login infomations got changed
i just created this acount to get help because of my ault acount got hacked an the email adress and the pasword got changed so thati cant use it anymore and i wanted to ask if you can change it back to my email adres it is ******@gmx.de . i have a lot of…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,745 questions
asked
2026-10-27T13:55:46.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 49%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELK%3C/text%3E%3C/svg%3E)
laurenz kleinhempel
0
Reputation points
answered
2026-10-27T13:56:04.1+00:00
AI answer
3 answers
how to reset mf2 azure admin account after losing the phone
my manger lost his phone, and it contains an authentication app for login to azure account using mf2 , how we can reset mf2 to re login to our subscription.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,417 questions
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,745 questions
asked
2024-09-10T09:06:18.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 85%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBO%3C/text%3E%3C/svg%3E)
Bassam Omar
0
Reputation points
answered
2026-10-27T13:53:51.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 13%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
Adam White
0
Reputation points Microsoft Employee
2 answers
Log out of Authenticator app
I got logged out of my Microsoft Authenticator when I got a new phone, and I need my Authenticator to sign into my school account but it won’t let me log into my authentication app without an authentication code so I’m stuck in this loop
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,745 questions
asked
2026-10-26T17:25:58.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 62%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Reagan Lauria
0
Reputation points
edited the question
2026-10-27T13:08:05.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 98%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Krisztina Kiss
0
Reputation points Microsoft External Staff
Admin
0 answers
i,m lockt out MFA please help
After setting up new phone authentificator app lost account i need a QR code to set it up microsoft support not reachble please help ?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,745 questions
asked
2026-10-27T13:06:08.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 94%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
P
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Failed Identity Validation
Hello, I'm trying to complete the entire identity validation process in an Artifact Signing Account. I received the link to begin the procedure, and I created a verified ID with Aut10tix successfully in Microsoft Authenticator on my smartphone, and I'm…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,745 questions
asked
2026-10-26T15:49:21.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 19%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELZ%3C/text%3E%3C/svg%3E)
Lorenzo Zambelli
240
Reputation points
answered
2026-10-27T11:45:25.2733333+00:00
Lorenzo Zambelli
240
Reputation points
1 answer
Microsoft OneDrive Login account Issues
Dear Microsoft Support Team, I am writing to raise a complaint regarding an authentication issue with my Microsoft OneDrive account, which has a 1 TB storage subscription. I use my OneDrive account across multiple systems for accessing and managing my…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,745 questions
asked
2026-10-27T11:44:39.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 70%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Mr Navaid
0
Reputation points
answered
2026-10-27T11:45:16.14+00:00
AI answer
2 answers
Unable to Access Personal Azure Entra Tenant – MFA Lockout – Need Data Protection Team Assistance
Hello Microsoft Support, I need assistance recovering access to my personally created Azure/Microsoft Entra environment. My personal Microsoft account works correctly, but Azure Portal and Microsoft Entra Admin Center both require Microsoft Authenticator…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,417 questions
asked
2026-10-15T13:56:35.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 68%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Avadesh Chauhan
5
Reputation points
commented
2026-10-27T11:41:46.4233333+00:00
Avadesh Chauhan
5
Reputation points
0 answers
How to fix windows Authenticator code issue while we dont have old phone with authentication aap
Not able to sign in in to microsoft 365 due to miss place old phone. Forgot to put the alternative methods like contact number etc. How can i login the microsoft withaout authenticator code ..
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,745 questions
asked
2026-10-27T11:40:29.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 67%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Nehssen Sockalingum
0
Reputation points
asked
2026-10-27T11:40:29.9633333+00:00
Nehssen Sockalingum
0
Reputation points
1 answer
Microsoft Account Hacked — Email Changed, Phone Number Removed, Recovery Email Added, Original Account No Longer Recognized
My Microsoft account has been compromised. The person who accessed it appears to have changed the original email address, removed my phone number from the account, and added a recovery email address that does not belong to me. When I try to look up my…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,745 questions
asked
2026-10-25T15:51:36.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 81%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENG%3C/text%3E%3C/svg%3E)
Neacsu George Valentin
0
Reputation points
commented
2026-10-27T11:37:54.7933333+00:00
Neacsu George Valentin
0
Reputation points
1 answer
Microsoft Global Secure Access – Incorrect egress geolocation for users physically located in Spain
Hello Microsoft Support Team, I am experiencing persistent geolocation-related issues while using Microsoft Global Secure Access from Valencia, Spain. Our IT team has confirmed that other users physically located in Spain are also being routed through…
Microsoft Security | Microsoft Entra | Microsoft Entra Internet Access
Microsoft Security | Microsoft Entra | Microsoft Entra Internet Access
Securing internet traffic from devices with identity-aware web filtering and threat protection
93 questions
asked
2026-10-27T11:24:16.5933333+00:00
Christian Tello Rovira
0
Reputation points
answered
2026-10-27T11:25:19.34+00:00
AI answer
0 answers
Entra External ID: Federated email claim not present in OnAttributeCollectionStart/Submit payload
We are using a federated OIDC identity provider with Microsoft Entra External ID. The email claim is successful: returned from the IdP mapped via OIDC claim mapping (email -> email) correctly prefilled in the UI during sign-up However, email is…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,114 questions
asked
2026-04-17T14:05:29.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYB%3C/text%3E%3C/svg%3E)
Yuliia Bashko
80
Reputation points
commented
2026-10-27T11:12:10.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
23,490
Reputation points
Volunteer Moderator
3 answers
Microsoft defender
I have microsoft 365 family subscription but can't seem to set up or make microsoft office defender work. Tried all the usual steps of resetting etc. Can you help?
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
811 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 50%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
1 answer
Lost phone that has Authenticator app
I have lost the phone that has my Authenticator app on. I tried to log in to the same Authenticator account on a different phone, but the codes have not appeared. Can you help and how am I able to transfer the codes from the lost phone. Thanks
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,745 questions
asked
2026-10-27T10:33:07.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 83%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
Lorrie
0
Reputation points
answered
2026-10-27T10:34:45.7866667+00:00
AI answer
0 answers
OneNote copyToNotebook returns 202 but the operation stays at "not started" forever (Graph v1.0)
We are calling the OneNote copy API from a scheduled automation and since around 2026-10-20 the copy operations are accepted but never executed. CALL POST…
Microsoft Security | Microsoft Graph
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
14,236 questions
asked
2026-10-27T10:25:39.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 49%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
Kaan Gencay
0
Reputation points
asked
2026-10-27T10:25:39.1066667+00:00
Kaan Gencay
0
Reputation points
1 answer
Agentless SAP connector ingests only few users into ABAPUserDetails
Good Day! we are using the Microsoft Sentinel solution for SAP applications with the agentless data connector (SAP Integration Suite), for the SAP PCE Test System to ingest the logs in MS Sentinel the Data connector includes 4 Data type …
Microsoft Security | Microsoft Sentinel
Microsoft Security | Microsoft Sentinel
A cloud-native SIEM solution that provides intelligent security analytics and threat detection across systems
1,469 questions
asked
2026-10-27T10:14:56.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 88%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQN%3C/text%3E%3C/svg%3E)
Qais Naderi
0
Reputation points
answered
2026-10-27T10:15:45.83+00:00
AI answer
0 answers
Unexpected SMS Verification Codes and AMC PROD Sign-in Attempts Across Multiple Users in Entra ID
We are seeing a large number of failed sign-in attempts across multiple users in our Microsoft Entra ID tenant involving the Microsoft first-party application AMC PROD (App ID: 81feaced-5ddd-41e7-8bef-3e20a2689bb7). Observations: Multiple users receive…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,745 questions
asked
2026-08-09T08:53:41.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 52%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Mohamed
0
Reputation points
commented
2026-10-27T10:13:07.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 9%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERV%3C/text%3E%3C/svg%3E)
Remco van der Lee
0
Reputation points
0 answers
Authenticator Lufthansa
Hej! Jag försöker logga in i min lufthansa App Miles&More. När jag har lagt in mitt lösen ord vill den att jag skall öppna authenticatorn och fylla i 6 siffrig kod . Problemet är att jag bara får upp en 8 siffrig kod. stort problem då jag inte kan…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,745 questions
asked
2026-10-27T10:02:27.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 23%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVD%3C/text%3E%3C/svg%3E)
Victoria Dahlinder
0
Reputation points
asked
2026-10-27T10:02:27.52+00:00
Victoria Dahlinder
0
Reputation points
2 answers
Files Storage: Intermittent Azure Files F: Drive Access Issue with Microsoft Entra Kerberos — Troubleshooting Steps and Client Behavior Analysis
Problem description I am experiencing an intermittent issue accessing an Azure Files SMB share mapped as a network drive on Windows 11 devices using Microsoft Entra Kerberos authentication. During a recent occurrence, the mapped drive was unavailable…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,417 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 64%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)