My email got hacked and a draft keeps popping up

Question

My email got hacked and a draft keeps popping up

Lisa Gomez 0

Last night my email got hacked along with a number of other accounts I have.

I have secured the account, changed passwords and set up 2 step authentication.

There is a draft email that is demanding money, the usual scam everyone has reported.

However, when I delete or move this "draft" from my inbox, a new version appears. Usually when the time hits the next minute. So.if I delete it at say 21:32:12, the next "draft" shows up at 21:33:00. It first shows up in my drafts and then instantly moves to my inbox, flagged and prioritised.

Is there anyway of stopping this, I have deleted about 30 plus versions of the draft so far

addie 0 Reputation points

2025-07-31T02:08:18.1633333+00:00

im having having the same issue. did you ever resolve it? please help im worries they still have ahold of my account through that email
Lisa Gomez 0 Reputation points

2025-07-31T14:21:59.0866667+00:00

I had to sign out everywhere, remove all devices, set up the multi factor authentication, it took 24 hours for them to stop having access to my account.
Juan-Pierre McPherson 0 Reputation points

2026-08-21T04:23:43.27+00:00

Mine as well my EA Play is been compromised I lost my Ubisoft account already I've changed my password and everything yet I keep getting this drafts pop ups
Hornblower409 13,020 Reputation points

2026-08-23T01:30:54.6366667+00:00

@Juan-Pierre McPherson said

I've changed my password and everything yet I keep getting this drafts pop ups

You will not get any help for your issue by adding to an existing post.I would suggest that you start a new thread using the "Ask a question" button at the top of this page to create a new Question and include the details for *your specific problem and what steps you have already tried.*This provides much higher visibility to your issue than adding on to an existing post, which is only seen by people who are already following this question.

1 answer

Your answer

addie 0 Reputation points

2025-07-31T02:08:18.1633333+00:00

im having having the same issue. did you ever resolve it? please help im worries they still have ahold of my account through that email
Lisa Gomez 0 Reputation points

2025-07-31T14:21:59.0866667+00:00

I had to sign out everywhere, remove all devices, set up the multi factor authentication, it took 24 hours for them to stop having access to my account.
Juan-Pierre McPherson 0 Reputation points

2026-08-21T04:23:43.27+00:00

Mine as well my EA Play is been compromised I lost my Ubisoft account already I've changed my password and everything yet I keep getting this drafts pop ups
Hornblower409 13,020 Reputation points

2026-08-23T01:30:54.6366667+00:00

@Juan-Pierre McPherson said

I've changed my password and everything yet I keep getting this drafts pop ups

You will not get any help for your issue by adding to an existing post.I would suggest that you start a new thread using the "Ask a question" button at the top of this page to create a new Question and include the details for *your specific problem and what steps you have already tried.*This provides much higher visibility to your issue than adding on to an existing post, which is only seen by people who are already following this question.

Answer 1

Hello,

What you can do is -

Go to your Microsoft account online https://account.live.com > Sign in > Your info > Sign in preference.

Add an alias -

You have two options here:

Create new: this will allow you to use the native domain outlook.com to create a new alias.

Add existing: this will allow you to add a 3rd party email address, such as yahoo, gmail, as long as they are not already associated with another Microsoft account.

Once added, make this new alias your primary alias, do NOT delete the old alias.

Then at the bottom, click on "Change sign in preference".

On the next page, uncheck the box for the old alias. This means, from now one, the old alias cannot be used to sign into your Microsoft account, but it can be still used to receive emails, etc.

Now go delete the draft and see if it stops.