i do not know what i am doing at all im sorry

Got it. I am here to help.

If the system says your identity provider is live.com, that means it’s using a Microsoft account, the same login you use for Outlook.com, Hotmail, or Microsoft 365 to verify you.

Before we go further, I need to confirm a few things:

1. What exact website, device, or app are you trying to log into?
2. Is the account you’re using a personal Microsoft account like @outlook.com or a work/school account?
3. Have you tried logging into https://account.live.com to see if your Microsoft account works there?
4. Are you signed into your browser already with any Microsoft account?
5. Are you doing this from your PC or a work/school computer?

Once I have those answers, I can tell you exactly what step to take next so you can sign in without confusion.

Please understand that our initial response may not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.