Edge app does not open after an update

Question

Edge app does not open after an update

Suule 5

After update to Edge app, when trying to open the app, it does not even open. I have tried unistalling, then restarting the phone, then installing again - no change. Have tried offloading the app from settings - no change. Both iOS and app are up to date. How to fix it? Thank you!

Logan 0 Reputation points

2026-02-06T04:45:15.65+00:00

I have the same issue. I am using the s25 ultra with 1 UI 8.5 and am on the latest edge mobil release update but it crashes every time it opens or every time I search anything. I cleared the cash, and user data, I reinstalled it several times and restarted my phone, I did an offline install like the answer recommends and disabled all cloud syncing because another source said that could be the issue. I even deleted my cloud synced data entirely and still have the same bug issue. It crashes and my phone says to clear the cash because it has a bug or tries to put it into deep sleep because it has such frequent crashes. This only started today, I've been using it for months now, however starting about a week ago it would frequently crash randomly but clearing the cash would fix it every time. Now it is simply inoperable and I'm using another browser. (All other browsers work)
Suule 5 Reputation points

2026-02-06T05:00:31.01+00:00

With the new update few days ago the problem solved. But before this nothing else helped.

1 answer

Your answer

Logan 0 Reputation points

2026-02-06T04:45:15.65+00:00

I have the same issue. I am using the s25 ultra with 1 UI 8.5 and am on the latest edge mobil release update but it crashes every time it opens or every time I search anything. I cleared the cash, and user data, I reinstalled it several times and restarted my phone, I did an offline install like the answer recommends and disabled all cloud syncing because another source said that could be the issue. I even deleted my cloud synced data entirely and still have the same bug issue. It crashes and my phone says to clear the cash because it has a bug or tries to put it into deep sleep because it has such frequent crashes. This only started today, I've been using it for months now, however starting about a week ago it would frequently crash randomly but clearing the cash would fix it every time. Now it is simply inoperable and I'm using another browser. (All other browsers work)
Suule 5 Reputation points

2026-02-06T05:00:31.01+00:00

With the new update few days ago the problem solved. But before this nothing else helped.

Answer 1

Hello, thank you for reaching out to Microsoft Q&A.3

I have tested the Microsoft Edge mobile browser (iOS) version 143.0.3650.139 on my iPhone running iOS 16.2. The browser opens properly, and all functions are working normally.

It appears that you have tried almost all the basic troubleshooting steps, including uninstalling and reinstalling the app, but it still does not open. In this situation, here’s what you can do:

Turn off the internet (Wi‑Fi or mobile data) on your phone and close all recent background apps.
Then, open the Edge browser with no network connected and see if it launches successfully.
If worked, you can then turn on the internet.