Using Classic Outlook on Windows for personal email, calendar, and contact management
Hi, I'm John!
To help narrow down the issue:
- What exact message do you see when the password is rejected?
- Do you still have access to the recovery phone number or alternate email on the account?
- Did you recently receive any security alert, password change email, or unusual sign-in notice?
In the meantime, if you haven’t already already. Please try this first:
- Go to https://outlook.live.com/mail and choose Sign in.
- Enter your Hotmail email address.
- On the password page, select Forgot password? if your current password is not accepted.
- Follow the recovery steps using your phone number or alternate email.
Please do not keep trying the same password many times, as this may temporarily lock the account.
Let me know how it goes. Thanks!