Au******** srl (1****) - Xandr Account - Need help to update the new agreement deadline 20th August

Cristina Pianura 0 Reputation points
2026-07-07T10:54:25.84+00:00

Hello,

Au******** didn't receive yet any new agreement to sign as indicated in Legal Notice we received few days ago.

Based in Italy we haven't a specific account manager now. How can I receive the new agreement and finance form to continue the partnership with Xandr?

Email: c.pia@a***st.com

** PII Removed**

Microsoft Advertising | Billing and payments | Billing queries
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  1. MS Advertising - Vahid 340 Reputation points Microsoft External Staff Moderator
    2026-07-07T11:48:15.74+00:00

    Hello Cristina,

    Thank you for using our Microsoft Advertising Learn Q&A Platform! 

    I understand you were inquiring about renewing your Xandr contract. I hope the response here can shed light on the current situation.

    Xandr was acquired by Microsoft from AT&T in June 2022 and rebranded as Microsoft Invest. On May 14, 2025, Microsoft announced that we will be shuttering Microsoft Invest in February 2025. This was reinforced via email communications to impacted advertisers. For support with Microsoft Invest, customers are advised to contact https://support.ads.microsoft.com/ or sign into their Microsoft Invest accounts. Alternatively, you can reach out to xandrmigration@microsoft.com with your account name, email address, and full name.

    Monetize Now was also deprecated. Ad serving stopped after September 30, 2025 and the product shut down on October 15, 2025. Final payouts were processed by mid‑October, 2025.

    Our support teams are happy to discuss your account in more detail via phone, chat or email to provide review assistance, please see our support page to reach out! 

    I hope the information provided here will at least partly answer your question.  If you have any additional questions please do not hesitate to reach out to our support. I have also sent you a private message asking for further details. You are more than welcome to respond to me if you have any further questions.

     

    Kind regards, 

    Vahid | Microsoft Advertising Support Specialist | 800-518-5689

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