Error 0x8007010b returned when trying to install KB5099539

Thanks! Something might be blocking the installation, or there could be corrupted files that cannot be repaired. Perform a clean boot and try updating again to check if a driver or third-party program is causing the issue.

1. Press CTRL + R > Type ''msconfig'' (without quotes) > Click on the ''Services'' tab.
2. Check the ''Hide all Microsoft services'' option > Click on ''Disable All'' > ''OK''.

WARNING: Re-enable these services after the tests are complete, otherwise some programs will not work.

3. Press CTRL + SHIFT + ESC to open the Task Manager > Click on the "Startup" tab > Disable all programs (Right-click on the program > Disable).
4. Restart the computer > See if the problem reappears.
5. If the problem is resolved, it means that a third-party program or service is causing the problem.

NOTE: This procedure is not a solution, just a test. It disables all third-party services and programs. If the problem is solved later, enable the programs and services that will start with Windows again.

• Remember, some programs and services may not work properly.

Hello Manoel,

Thank you for the reply and suggestion. I followed all steps and reran Windows Update but the issue remains. Windows downloaded the files and installed them. During reboot process, everything seemed to be going fine until the 7% mark. At this point it reboots, says it couldn't continue and undoes everything. Is there a next step?

Thanks,

JG

Hi!

This usually indicates a problem with Windows Update. Try clearing its cache and restarting it:

1. Type "'Command Prompt'" in the Search Bar > Right-click on the app > Select '''Run as administrator''.
2. Now let's type the following commands.

ATTENTION: Type the entire command on the first line > Press ENTER > Wait for the command to complete > Run the next command on the list.

net stop wuauserv

net stop bits

net stop cryptSvc

net stop msiserver

Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

Ren C:\Windows\System32\catroot2 Catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

3. This will force the system to download new files > When finished, restart your computer and see if the problem is resolved.