NBA League Pass is buffering only in 2025-26 Season.

Question

NBA League Pass is buffering only in 2025-26 Season.

Ariel Bendit 0

Hey, there.

Is someone can stream regular season games of 2025-26 games. My NBA League Pass is working well in all seasons and all classic games except for 2025-26 Full game replays. when I do stream a game and try to watch in 1080p I get buffers even when I do reduce resolution for 720p, 540p, 360p. I can't link my account to amazon or another streaming service. I am worried for next season. I have already talked with NBA Support, my investigation is escalated but I do wait more than 40 days and the buffers do keep avoid me to watch games from this great season.

By the way, I tried to update CPU, GPU, Windows. Clear Cookies & Cache, change to linux, check it in MacOs and Iphone, DNS, VPN, Change to wired connection, switch browser, disable hardware accleration, hot-spot connection. The result did remain. - Player state - buffering.

Any Ideas? thoughts?

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2 answers

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Answer 1

Carl-L 20,460 Microsoft External Staff Moderator

Hello Ariel Bendit,

Welcome to Microsoft Q&A forum.

Based on what you described, I believe that this is more an issue with between the apps and your internet connection, rather than a browser, device or operating system issue. In this case, I suggest that you should reach out to NBA suport again.

Just to make sure. do you have any issues watching other live streams or do you have the same issue in another network (VPN won't do)?

Thank you for your understanding.

Ariel Bendit 0 Reputation points

2026-08-01T15:52:08.66+00:00

I did not mention it in my question. So, I do point out my assumption. - I assume the problem is CDN (Content Delivery Network). Having said that, I did try other networks & devices. I do get buffers yet. I did contact again to customer support and they do investigate almost 2 months. What I want is not necessarily a solution, I want to ask help from community if it is possible for sure but Do other people do experience it?
Carl-L 20,460 Reputation points Microsoft External Staff Moderator

2026-08-04T13:13:16.24+00:00

Hello Ariel Bendit,

Thanks for replying.

I have just checked but I can't seem to find any report on this particular app, at least not here. Based on my experience, when I got buffer in streaming apps, I'd try to manually add the DNS.

Feel free to ask if you have any other questions.
Ariel Bendit 0 Reputation points

2026-08-04T14:35:02.8733333+00:00

Thank you for the answer. I did check again. I do get the same result of buffering in full games in regular season (2025-26) despite manual DNS. I am sure this is a CDN (Content Delivery Network). Problem and I do sorry I bother Microsoft community. I did contact dozens of times to NBA Support, I did not get a solution during almost 2 months. I do hope that microsoft which is their product will help me as soon as possible.

Big Thanks anyway.

Answer 2

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