How to remove other profiles from edge browser

David Canfield 0 Reputation points
2026-08-06T16:36:22.6733333+00:00

Hello,

I've seen other people have this issue and haven't had a good answer yet.

I've managed to delete the profile and even parsed the registry and deleted all instances of the unwanted profile email.

However, Edge manages to remember, so I'm guessing it must be stored in the cloud?

This is my personal PC and I don't want the cloud to keep overwriting local settings.

This is a snapshot of what I'm talking about, the highlighted in green is my Profile email. The other one [Moderator Note: Personal Info Removed] is the email I'm trying to erase so it doesn't keep showing up when I want to log in to edge.

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Microsoft Edge | Profile, sync, and sign in | Windows 11
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  1. AI answer

    2026-08-06T16:36:42.0733333+00:00

    To stop an unwanted account from appearing in Edge, remove both the Edge profile and any conflicting stored credentials, then sign back in only with the account that should remain.

    1. In Microsoft Edge, go to edge://settings/profiles.
    2. Review all listed profiles.
    3. If the unwanted account is attached to any profile, select that profile and choose Sign out.
    4. If it still appears, remove that profile:
      • In edge://settings/profiles, select the unwanted profile.
      • Select Remove.
      • Caution: removing a profile deletes local browsing data for that profile, including favorites, history, and passwords that are not synced.
    5. Restart Microsoft Edge.
    6. On Windows, clear stored credentials:
      • Open Credential Manager from Control Panel.
      • Check Windows Credentials and Generic Credentials.
      • Remove entries related to MicrosoftAccount or login.microsoftonline.com that match the unwanted sign-in.
    7. Restart Edge again and sign in only with the account that should remain.

    Important limits:

    • Removing an Edge profile deletes data stored on the device for that profile, but previously synced data can still exist in Microsoft cloud services.
    • If sync is enabled, Edge can restore synced data for the signed-in account.
    • To stop sync from continuing, go to Settings and more > Settings > Profiles > Sign out.
    • To manage what syncs, go to Settings and more > Settings > Profiles > Sync and turn off the data types that should not sync.
    • If the account suggestion is coming from multiple conflicting profiles, creating a fresh profile and signing in only with the correct account can help.

    If the goal is to keep browsing separate on a personal PC, Edge supports separate profiles, and data for one profile is kept separate from other profiles on the device.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. Clary-N 15,070 Reputation points Microsoft External Staff Moderator
    2026-08-07T00:49:28.81+00:00

    Since this is a public forum, we will hide your personal identifiable information, and I have sent that image of yours containing your personal identifiable information in a private message so we can work together to resolve the issue. Also, please check your private message in case you want to share another screenshot to avoid leaking your PII by click on the Private Message button as show below

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    Hi David Canfield,

    The AI answer has provided some good suggestions. If you haven't already, I'd recommend giving those steps a try first, particularly removing any unwanted profiles and clearing related credentials from Credential Manager.

    If the account still appears after completing those steps, could you also check Settings > Accounts > Email & accounts and look under Accounts used by other apps? If the Gmail account is listed there, try removing it, as Edge can sometimes retrieve account information from Windows account storage rather than the Edge profile itself.

    As a further troubleshooting step, you could back up any important Edge data and then reset Edge by going to Settings > Reset settings > Restore settings to their default values.

    Please let me know how it goes and I'll be happy to help with the next steps.

    If you have extra questions about this answer, please click "Comment".  

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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