How to fix ability to scroll through full page

Question

How to fix ability to scroll through full page

Diane Rivera 0

webpages do not fully allow to scroll to bottom of page

John Jefferson Doyon 83,420 Reputation points Independent Advisor

2026-08-08T17:32:02.7633333+00:00
Hi, @Diane Rivera

Just to narrow this down:

Does this happen on every website, or only certain websites?

When you scroll down, does the scrollbar stop early, or is part of the webpage simply cut off?

Does the same page scroll normally in another browser?

Thanks!
John Jefferson Doyon 83,420 Reputation points Independent Advisor

2026-08-08T17:32:54.3666667+00:00
Hi, @Diane Rivera

Just to narrow this down:

Does this happen on every website, or only certain websites?

When you scroll down, does the scrollbar stop early, or is part of the webpage simply cut off?

Does the same page scroll normally in another browser?

Thanks!
Diane Rivera 0 Reputation points

2026-08-10T17:16:03.7633333+00:00

First, this happens on my laptop. The scroll bar just stops like the webpage just stops. I'm using Chrome but it doesn't happen on my desktop.

2 answers

Your answer

John Jefferson Doyon 83,420 Reputation points Independent Advisor

2026-08-08T17:32:02.7633333+00:00

Hi, @Diane Rivera

Just to narrow this down:

Does this happen on every website, or only certain websites?

When you scroll down, does the scrollbar stop early, or is part of the webpage simply cut off?

Does the same page scroll normally in another browser?

Thanks!
John Jefferson Doyon 83,420 Reputation points Independent Advisor

2026-08-08T17:32:54.3666667+00:00

Hi, @Diane Rivera

Just to narrow this down:

Does this happen on every website, or only certain websites?

When you scroll down, does the scrollbar stop early, or is part of the webpage simply cut off?

Does the same page scroll normally in another browser?

Thanks!
Diane Rivera 0 Reputation points

2026-08-10T17:16:03.7633333+00:00

First, this happens on my laptop. The scroll bar just stops like the webpage just stops. I'm using Chrome but it doesn't happen on my desktop.

Answer 1

Adriano 𝓟etrucci 0

There is a Logitech issue.

If you can scroll just a few lines and it stops and you have to wait for 2-3 seconds to scroll again, this is the problem:

User's image

Remove smooth scrolling in the Opti+ application (press on mouse and then on "point and scroll").

Then, you will be able to scroll again.

It happens on all browsers.

Note: Try to press on the taskbar or another window, so that the browser is not in foreground anymore. Then scroll on the browser without bring it in foreground. If you can scroll without problems, the Logitech bug is the problem.

0 comments

Answer 2

Emma1-N 10,755 Microsoft External Staff Moderator

Hello Diane Rivera,

Since the issue only occurs in Google Chrome on your laptop, I am unable to provide troubleshooting for this behavior through Microsoft Q&A because Chrome is a third-party browser.

To help determine whether this is browser-specific, could you check whether the same webpages can be scrolled to the bottom when opened in Microsoft Edge on the affected laptop? If the issue also occurs in Edge, please let me know and I can continue investigating potential Windows-related causes.

Thank you.

Emma1-N 10,755 Reputation points Microsoft External Staff Moderator

2026-08-15T10:02:25.5866667+00:00

Hello Diane Rivera,

I just wanted to check if my previous response addressed your question correctly. If there is anything I may have misunderstood, I would truly appreciate it if you could provide a bit more detail to help me better understand your needs.