how to turn on Hardware virtualisation so I can download things on google play games

Lilianne Cumine 0 Reputation points
2026-08-12T14:27:53.49+00:00

I'm trying to download crk on my pc, but the message copied below carries on appearing whenever I try to install anything.

Hardware virtualisation must be turned on

To install and play many games in this app, you’ll need to turn on this feature. For details, please visit your computer manufacturer’s website.

Microsoft Edge | Other | Windows 10
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  1. AI answer

    2026-08-12T14:28:09.9966667+00:00
    1. Open Settings > System > Recovery.
      In Windows 10, this is Settings > Update & Security > Recovery.
    2. Under Advanced startup, select Restart now.
    3. In Windows Recovery Environment, select Troubleshoot > Advanced options > UEFI Settings > Restart.
    4. In the UEFI/BIOS, enable the virtualization setting. The name varies by manufacturer.
    5. Save changes and exit. The PC will restart.

    Important: only change the virtualization setting in UEFI/BIOS. Changing other settings can prevent Windows from starting correctly.

    After that, turn on the Windows virtualization feature:

    1. Select Start, type Windows features, and open Turn Windows features on or off.
    2. Find Virtual Machine Platform and select it.
    3. Select OK and restart if prompted.

    If the PC is a Surface device, virtualization is already enabled.

    If the manufacturer-specific BIOS steps are needed, use the instructions for the PC brand from the manufacturer support page listed in the Windows virtualization article.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. DYARI BARHAM 37,156 Reputation points Independent Advisor
    2026-08-12T15:02:45.1166667+00:00

    Hi ,

    I'm Dyari. Thanks for reaching out.

    Hardware virtualization is enabled in the BIOS. Look for Intel Virtualization Technology (VT-x) or SVM Mode/AMD-V, enable it, save the changes, and restart the computer.

    The exact steps vary by manufacturer and model, so if you need detailed instructions, please mention your computer's model number or contact your computer manufacturer’s support team.

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