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Webpages affiliated with Microsoft won’t load, (every other website loads fine perfectly fine.) While playing Halo MCC on steam my profile never connects (doesn’t affect my brother who uses the same internet.) My xbox console never loads the store but I can still play multiplayer with no issues. There is something wrong with my account and Microsoft AI assistant has me running in circles while generating options and solutions that doesn’t exist. Anyone else dealing with this? How do you fix it?
Managing profiles and sync in Microsoft Edge on Windows 10
Hi, this kind of got away from me. i can log in and download using the data on my phone in the same location and I can log in at the library with no issues. This seems to be a home internet problem. I don’t even know what to say to the internet company since this is such an odd case.
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Hello Jerry Jiang,
Thanks for the information.
If that is the case, can you please go to Control Panel > Network and Internet > Network and sharing center > Choose your connection > Properties and let me know if IPv6 is checked?
I'm waiting for your reply.
Hello Jerry Jiang,
Welcome to Microsoft Q&A forum.
Before we proceed, may I know if there are any error message related to the issue? Also, does that also applied to every other apps and services that requires Microsoft Account log in?
I'm waiting for my reply.
No, usually there white blank nothing or rarely the pages load with missing assets.
Hello Jerry Jiang,
Thanks for replying.
Just want to check, aside from the game, are there any other games and apps which require Microsoft account log in have the same issue?
I'm waiting for your reply.
Hello Jerry Jiang,
Just checking in to make sure that you have received my reply. Please let me know if you have any updates.
Hello Jerry Jiang,
It's been a while since I last heard from you. May I know if you still need assistance in this?
Any feedback is appreciated.