New computer hitching and stuttering

Question

New computer hitching and stuttering

Herringh 0

I got a new computer about a month ago, with a 9070XT and a Ryzen 7 9800X3D, and since about 2 weeks ago, its been stuttering and hitching, not only in games, but also in my desktop.
Things I've tried :
Updating all motherboard drivers
Updating graphics drivers, and downgrading graphics drivers (all with cleanup utility of course)

factory reset my pc
clean installed windows 11
turned expo on and off in bios
disabled c state
disabled MPO
turned off fast boot
updated my bios
tested my ram (no problems came back)

disabled all settings in AMD adrenaline
removed armoury crate
turned off nearly all start up programs
disabled all overlays
Does anyone have any ideas on what more I can do?
I'm also going to leave images of my HWINFO and my capframeX so you can see what the hitching looks like, and my system info

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2 answers

Your answer

Answer 1

DaveM121 919.8K Independent Advisor

If the problems have survived reinstalling Windows that generally indicates a hardware fault or incompatibility, not a Windows problem.

Please check to see if your PC is producing any small Watchdog dump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

Open Windows File Explorer.

Navigate to C:\Windows\LiveKernelReports

If there are any Watchdog dump files in the sub-folders of that folder, copy the files onto your Desktop, then zip those up.

Upload the zip file to the Cloud (OneDrive... etc.), then choose to share those and get a share link.

Then post the link here to the zip file, so I can take a look for you.

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Herringh 0 Reputation points

2026-08-21T16:20:07.8866667+00:00

Hi, when I enter that folder, theres nothing in there.
DaveM121 919.8K Reputation points Independent Advisor

2026-08-21T16:25:01.0233333+00:00

Okay, thank you for that information.

Open the Event Viewer utility.

On the left, click Windows Logs - System.

Right click the System Folder and select 'Save all events'.

Then please upload the resulting evtx file to OneDrive and provide a share link here and I will analyze that log for you.
Herringh 0 Reputation points

2026-08-21T16:37:57.4933333+00:00

here you go, https://1drv.ms/u/c/d8cb85b9d33bff63/IQBomB04V5oNR6KCj7zKKxVgAUb0rw0bMy-BqUq80X7F6QU?e=yPfrMY
DaveM121 919.8K Reputation points Independent Advisor

2026-08-21T16:47:06.5966667+00:00

Your event log does not contain any critical errors or even errors, just informational events, so Windows is not detecting any problem on your system, because of this and the fact that the problems have survived reinstalling Windows I think the best option is to take your system to a PC Shop to have the hardware tested.
Herringh 0 Reputation points

2026-08-21T16:52:26.27+00:00

What's weird to me though, is that it didn't come like this, it just randomly started doing this 2 weeks ago.
DaveM121 919.8K Reputation points Independent Advisor

2026-08-21T17:08:36.8966667+00:00

Was there anything specific that occurred on your PC before this problem started like a large Windows update being installed, if so, it may be worth uninstalling the latest update to test if that resolves the problem.
Herringh 0 Reputation points

2026-08-21T17:13:20.0533333+00:00

I'm not sure, but I'm certain its something like that, one thing, was that my one drive said its 102% full, but I just wiped it like just now when I made that upload, I'm not sure if that could have been a problem?
DaveM121 919.8K Reputation points Independent Advisor

2026-08-21T17:16:58.88+00:00

A completely full drive may cause problems, if Windows is accessing the drive and cannot create temp files on the drive and also manage the data on the drive, drives usually need to be at least 1/5 free space, wait to test if your system is stable after wiping the drive.
Herringh 0 Reputation points

2026-08-22T00:40:12.0966667+00:00

HELLO, I BELIEVE I FOUND THE PROBLEM. When I uninstalled the AMD chipset driver software, the hitching has nearly stopped. The only thing im confused on, is what chipset drivers I should get then?
DaveM121 919.8K Reputation points Independent Advisor

2026-08-22T05:23:39.45+00:00

Sorry, I was offline, great troubleshooting.

The most compatible version of the chipset drivers will be the version provided on the support page for your motherboard on the manufacturers website, try installing that version to test if that stabilizes your system.
Herringh 0 Reputation points

2026-08-22T06:32:56.5133333+00:00

Okay I will try that, I am noticing though.. that apparently there was a windows update on August 11th and now that I think about it... thats right about the time I was getting these problems. And apparently this update causes a lot of stuttering and instability
DaveM121 919.8K Reputation points Independent Advisor

2026-08-22T06:39:32.94+00:00

Okay, try re-installing the Chipset drivers from the manufacturers website, if that does not resolve the problem, try uninstalling the latest Windows update that was installed.
Herringh 0 Reputation points

2026-08-23T01:41:31.14+00:00

I got new chipset drivers, and still the problem persists, and since I clean installed my pc, the update for august 11th isnt in my update history, so I can't uninstall it, however it says all of my updates are up to date

Answer 2

Since the stutter happens on the desktop as well as in games, this points more toward a driver, device, or Windows-level issue than a game-specific problem.

Based on the steps already completed, the next supported checks are:

Check whether Task Manager flickers during the issue
- Press Ctrl + Alt + Delete and open Task Manager.
- If Task Manager flickers along with the rest of the screen, the display driver is the likely cause.
- If Task Manager does not flicker while the rest of the screen does, an incompatible app is more likely.
Reset the graphics driver when the hitch happens
- Press Windows logo key + Ctrl + Shift + B.
- This resets the graphics driver and can fix some display-driver-related problems.
- If that does not help, restart the PC and test again.
Check Device Manager for problem devices
- Right-click Start > Device Manager.
- Look for any device with a yellow exclamation mark.
- For any affected device, open it and try Update driver.
- If updating does not help, try disabling or uninstalling that device.
Install the latest Windows 11 updates
- Go to Start > Settings > Windows Update > Check for updates.
- This is important even after a clean install, because Windows may still be missing driver and stability fixes.
Boot into Safe Mode and compare behavior
- If the stutter is reduced or gone in Safe Mode, that strongly suggests a driver or software conflict.
- Safe Mode is also useful if the screen issue makes normal troubleshooting difficult.
Check storage free space
- Keep at least 10% to 15% free space available on the drive so Windows can create swap files and perform normally.
If the issue began after adding or changing hardware, remove it temporarily
- Unexpected restarts and stop-code style problems can be caused by hardware, drivers, or software.
- If any new peripheral or internal device was added around the time the issue started, test without it.
If Device Manager shows the GPU with an error such as Code 43
- Open Device Manager > graphics device > Properties > Driver > Update Driver > Search automatically for updated driver software.
- If Windows does not find one, install the driver from the device manufacturer.
If the problem continues, use Windows recovery options
- Since a clean install was already tried, the remaining supported Windows step is to use Recovery options in Windows 11 or a restore point if one exists.

The strongest signal from the supported guidance is:

Task Manager flickers too → focus on the display driver.
Task Manager does not flicker → focus on an incompatible app or background software.
Problem disappears in Safe Mode → confirms a driver/software conflict.

References: