where is my account you changed my epic acount email to yours help me get it back

sori isack 0 Reputation points
2026-08-21T09:17:40.9233333+00:00

where is my account where is my account you changed my epic acount email to yours help me get it back

Windows for home | Windows 11 | Gaming
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  1. Thomas4-N 21,315 Reputation points Microsoft External Staff Moderator
    2026-08-22T13:31:52.49+00:00

    Hello sori isack,

    This is an Epic Games account issue, so Microsoft Q&A cannot recover it.

    Please use Epic’s official options:

    Recover access to your Epic Games account

    Submit an Epic account recovery request

    (Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.) 

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  2. AI answer

    2026-08-21T09:19:32.6466667+00:00

    If the account email was changed, the account was likely compromised. The supported recovery path is:

    1. Try to identify the current Microsoft account username.
      • On a Windows 10/11 device where the account was previously signed in: Start > Settings > Accounts. Under Email & app accounts, check the usernames associated with the device.
      • In an Office app such as Word or Excel: File > Account. Under Product Information, check Belongs to.
      • Check email inboxes for Microsoft purchase receipts or account messages.
      • If an alternate email address was added to the account before, try signing in with that address.
    2. If the username still cannot be found, use the Microsoft sign-in helper.
    3. If the account was hacked or the email was changed, use the Microsoft account recovery form and provide as much accurate information as possible.
    4. If recovery still fails, use Contact Microsoft Support and select Get Help, then Contact Support.

    Important:

    • Microsoft Support agents cannot send password reset links or change account details without proper validation.
    • If the account cannot be found after checking products and services, it may have been closed.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  3. sori isack 0 Reputation points
    2026-08-21T09:18:07.2733333+00:00

    i need the answer

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