Manual student verification request - university not in database

Hello @CHRISTOPHER ROGER VERA MOSQUERA

Thank you for providing the details.

The main issue appears to be that Universidad Estatal de Milagro (UNEM) isn't being recognized by the academic verification system, rather than a problem with the documents you've provided.

For Azure for Students, Microsoft currently requires eligible students to:

• attend an accredited, degree-granting institution as a full-time student; and
• verify their academic status through their institution's email address.

Since you already have an official @unemi.edu.ec university email address, I recommend continuing to use that address for verification.

One important point: Microsoft Q&A community members and moderators cannot directly perform or approve Azure for Students academic verification from this thread. You must complete the verification through Microsoft's academic verification process.

If the university isn't listed, check the verification page for an option such as "My school is not listed" or an alternative verification method. Where that option is available, the verification service may request supporting academic documentation. Similar cases involving institutions that aren't recognized automatically have been handled through an alternative verification flow.

However, Microsoft doesn't guarantee that manual document verification is available in every country or verification flow. The official Azure documentation still identifies the institution-issued email address as the standard verification method.

Since you have already prepared your student ID, transcript, and university portal evidence, please don't post unredacted copies of those documents publicly in Microsoft Q&A. They may contain personal information. Only provide them through an official verification/support channel if requested.

If no alternative verification option appears after entering @unemi.edu.ec, this likely requires assistance from the Azure for Students/Education verification team to determine whether UNEM or its academic domain can be recognized.

Sharing these references with you:

Azure for Students eligibility and program information

Azure for Education FAQ

Microsoft Moderator, Bharath Y P: Could you please help escalate this to the appropriate Azure for Students/academic verification team? The student has an official university-domain email address, but the institution isn't available in the verification database. The user can provide enrollment documentation privately if required.

Christopher, if you can also share the exact error/message displayed after entering your UNEM email address (with personal information removed), that will help determine whether this is an unrecognized institution/domain issue or a different verification failure.

Please "Accept the Answer" if this information helped you. This will help us and others in the community.