This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 46%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
Hi,
I am trying to upgrade my Windows 10 PC to Windows 11, but the upgrade has repeatedly failed. I have tried the upgrade multiple times and it consistently fails/rolls back.
My current OS is:
Windows 10 22H2
Build 19045.6466
64-bit x64 system
UEFI boot mode
Secure Boot: On
Windows Update previously reported that my PC meets the minimum requirements for Windows 11.
What I keep getting met with is this message, "Undoing changes made to your computer" and I'm back to windows 10.
Interestingly, after the rollback, I briefly received a boot menu asking me to choose between:
Windows 10
Windows 11
The Windows 10 entry had the normal Windows logo, while the Windows 11 entry did not appear to have the same logo.
I would really like help determining the actual cause of the upgrade failure rather than continuing to make changes blindly.
I am currently back in Windows 10 and it is functioning normally. I would prefer not to perform a clean installation or factory reset unless it is actually necessary.
Additionally I got this error message on my latest try
0xC1900101-0x40017
The installation failed in the SECOND BOOT phase with an error during BOOT operationDo not use comments to answer questions.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Hi ,
If possible, you can check if you have this log file and upload it
C:$Windows.~BT\Sources\panther\setupact.log
Search for msinfo32.exe in the search bar, take a screenshot, and post it here so we can see the correct laptop model or desktop configuration.
Thanks
Hi,
Do you have any third-party antivirus software installed on your PC?
Thanks.
I have had them in the past, but not at the moment.
Hi,
You have many anti-cheat programs and emulators installed, and this might be causing issues during startup when trying to switch to Windows 11.
Create a restore point:
https://support.microsoft.com/en-us/windows/experience/backup-recovery/system-protection
Uninstall Riot games and Vanguard—using Revo Uninstaller to remove any leftover traces—as well as MuMu Player and LDPlayer.
You also need to uninstall software like MiniTool and EaseUS Partition Wizard.
Perform a clean boot:
Given the number of anti-cheat programs, VR drivers, software like NordVPN, and others, a clean install would be better than a direct update; otherwise, you might encounter errors or performance issues.
Disconnect the following from your PC before restarting the upgrade process: Oculus/Meta headsets, controllers, Corsair/Logitech/SteelSeries peripherals, HP printers, and external hard drives. Keep only the mouse, keyboard, and monitor connected.
Search for "Disk Cleanup" in the search bar, select "Clean up system files," check all boxes except "Downloads," and wait for the process to finish.
Open the Command Prompt (as administrator) and run the commands sfc /scannow and dism /online /cleanup-image /restorehealth; wait for the process to finish and restart the computer.
Use the Update Assistant: https://www.microsoft.com/en-us/software-download/windows11
Let me know if it worked.
Thanks.
I removed the apps you said to, and performed the clear boot. It worked. Thank you so much you solved a huge headache for me.
