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Dear Microsoft Credentials Support Team,
I am reaching out to kindly request a one-time exception for my Microsoft AI Skills Fest exam voucher for the AZ-104: Microsoft Azure Administrator exam, which expired two days ago before I could complete my registration.
I previously contacted Pearson VUE support, but they informed me that Pearson is not authorized to grant extensions and advised me to reach out directly to Microsoft for assistance.
I have been studying intensively for my third attempt at the AZ-104 exam (having failed the previous two attempts). This voucher represents my last opportunity to take the exam and complete my certification. Unfortunately, while fully focused on my preparation, I missed the strict voucher expiration date by just two days.
I would be extremely grateful if Microsoft could grant a one-time exception to extend the expiration date or issue a replacement code so I can schedule my exam attempt.
Thank you very much for your time, understanding, and support.
Tag not monitored by Microsoft.
If you want to speak to Credential Support you find them over here: Credentials Support. They are not monitoring this forum.
The terms and conditions of the voucher for AI Skills Fest were very clear, you needed to book before August 18th
The dates cannot be changed