My Game Pass is Not Showing in my Microsoft account and I didn't Receive Game pass Email.

For bundled Game Pass offers that came with a new laptop, the supported checks are:

1. Make sure the same Microsoft account is signed in that was used when the laptop was first set up.
2. Open Microsoft Store and check Library > Included with device to see whether the Game Pass offer appears there.
3. Check whether the offer was already redeemed by reviewing the Microsoft subscriptions page.
4. Install any pending Microsoft Store and Windows updates, restart the laptop, and check again.
5. If the offer still does not appear, contact Lenovo support. OEM promotional Game Pass offers are often tied to the device, and the manufacturer may need to verify the entitlement.

For Microsoft Store purchases in general, if an item was released but does not appear, another supported check is to review Order history to confirm whether the order went through. If it did and the item still cannot be found, contact Microsoft Store support.

Because this is an OEM bundled promotion, eligibility verification is typically tied to the device and account used during setup rather than a coupon email.

References:

• 3 month xbox pass disappeared - Microsoft Q&A
• Pre-orders for Microsoft Store
• View your Microsoft Store order history