Sign in to OneDrive

Michael Tordoff 0 Reputation points
2026-08-22T15:39:46.6833333+00:00

How do I fix error message "There was a problem signing you in Please try again in a few minutes (Error Code 0x8004de80)

Microsoft 365 and Office | OneDrive | For home | Windows
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  1. Manoel Barros 21,560 Reputation points Independent Advisor
    2026-08-23T01:18:03.3666667+00:00

    Hi!

    Since you are unable to unlink your account, try reinstalling OneDrive:

    1. Open Windows Settings > Apps > Installed apps > Find Microsoft OneDrive > Click the ●●● > Uninstall.
    2. Restart your computer.
    3. Download and install OneDrive https://www.microsoft.com/en-us/microsoft-365/onedrive/download
    4. Relink your account to OneDrive.

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  2. Michael Tordoff 0 Reputation points
    2026-08-22T19:10:02.2366667+00:00

    I don't see how I can unlink One Drive when I cannot open the OneDrive app. I cannot get past the message "There was a problem signing you in. Please try again in a few minutes. (Error Code: 0x8004de80)"

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  3. AI answer

    2026-08-22T15:39:59.84+00:00

    For error 0x8004de80 in OneDrive, the documented fixes are:

    1. Unlink and relink the correct OneDrive account
      • If an old or different account was added to OneDrive, unlink it and relink the correct account.
      • If OneDrive is running, open the OneDrive icon in the taskbar notification area, go to Help & Settings > Settings > Account, and confirm the expected account is being used.
    2. Uninstall and reinstall OneDrive
      • Microsoft states that resetting or uninstalling OneDrive does not delete data.
      • In Windows, select the Windows key, type Programs, and open Add or remove programs.
      • Under Apps & features, select Microsoft OneDrive > Uninstall.
      • Download the OneDrive app and install it again.
      • Then sign in and complete setup.
    3. Clear multiple cached identities
      • This error can be caused by identity problems between multiple accounts.
      • Remove cached Office account identities from the registry.
      • Warning: registry changes are risky. Incorrect edits can affect sign-in and Windows configuration.

    If the issue is specifically with a personal account after a restart or account switching, the supported cause is usually either:

    • a OneDrive account/configuration problem, or
    • multiple cached identities.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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