Lenovo "Idea Pad 5." "Shutting down and restarting." 20/30 times a day

Frequent unexpected shutdowns and restarts on a new Windows 11 laptop match the standard stop code and unexpected restart troubleshooting path.

1. Remove any newly added hardware if anything was connected or installed just before the problem started, then restart and test.
2. Start in Safe Mode and check whether the restarts continue there. If the system is stable in Safe Mode, that helps narrow the issue to a driver or software component. Use the Windows 11 safe mode steps from Microsoft support.
3. Check Device Manager: right-click Start > Device Manager. Look for any device with an exclamation mark. For any flagged device, try Update driver first. If that does not help, try Disable or Uninstall the device.
4. Check free disk space. Windows recommends having roughly 10% to 15% free space available so the system can create swap files and perform normal operations.
5. Install the latest Windows 11 updates: Start > Settings > Windows Update > Check for updates.
6. Use recovery options if the problem keeps happening: try restoring Windows with a system restore point or another recovery option.

If the laptop becomes hard to boot normally, a practical recovery path is:

• Interrupt startup twice by holding the power button during boot.
• On the third start, Windows should enter the Recovery Environment.
• Then try, one at a time:
  • Troubleshoot > Advanced options > Startup Repair
  • Troubleshoot > Advanced options > System Restore
  • Troubleshoot > Advanced options > Startup Settings > Restart > press 5 for Safe Mode

If the issue began after a recent update, from Advanced options also try Uninstall Updates and remove the latest quality update first, then the latest feature update if needed.

Because the machine is only a month old and the shutdowns are happening 20 to 30 times a day, repeated failures after Safe Mode, Startup Repair, updates, and restore strongly indicate a hardware device, driver, or software fault that needs deeper diagnosis.

• Troubleshooting Windows unexpected restarts and stop code errors
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