I want to get back my old Xbox account, CutePetie.

If signing in with the current Microsoft account always opens TaskingSpore833, then CutePetie is most likely linked to a different Microsoft account or sign-in alias.

What to do next:

1. Confirm the Microsoft account currently signed in
   • Go to Sign in.
   • Check Your info and confirm which Microsoft account is currently being used.
   • If that account always leads to TaskingSpore833, then it is not the sign-in for CutePetie.
2. Check for another username or alias
   • Try any alternate email address that may have been added to the old account.
   • If there were multiple sign-in names on the account, one of them may still work.
3. Try to find the old Microsoft account username from devices or apps
   • On a Windows 10/11 device that was signed in before, go to Start > Settings > Accounts and check the usernames shown under account-related sections.
   • In Office apps such as Word or Excel, go to File > Account and check Belongs to.
   • Check old email inboxes for Microsoft purchase receipts, Xbox messages, or account emails that might show the original sign-in.
4. Use the Sign-in Helper if the username is not recognized
   • If the old email now says the account does not exist, use the Sign-in Helper tool.
5. Use the Microsoft account recovery form
   • If the account exists but cannot be accessed, complete the recovery form.
   • Use a working contact email for the recovery request.
   • Include as much accurate historical information as possible.

Important limits:

• A gamertag alone is not enough to restore access. Recovery requires the exact Microsoft account or enough account details to verify ownership.
• If two-step verification was turned on and none of the alternate verification methods are accessible, support agents cannot reset the account or change account details.
• If the account has not been signed in to for more than two years, it may have been deleted and can no longer be reopened.

If the issue is that the same email appears to belong to both a personal Microsoft account and a work or school account, the sign-in page can show “Which account do you want to use?”. In that case, selecting the correct account type matters, and changing the personal account’s primary alias can remove that prompt.

References:

• Which account do you want to use?
• I can't sign in to my Microsoft account
• Help with the Microsoft account recovery form
• Check products or services where you used your Microsoft account
• Reopen your Microsoft account
• I have a microsoft account but no matter what I do the email I used i Assosiated with a different account - Microsoft Q&A