How do I get my microphone to work after checking all my connections, etc.

Ali-4843 0 Reputation points
2026-08-23T00:16:50.2133333+00:00

I have chatted for over 3 hours and got shut down because of time limit trying to figure out why my microphone and camera would not work for a Zoom call when it previously worked. I have been able to check all of my initial connections and all is good. I am totally frustrated but am wondering if "voice access" could have something to do with it or a recent driver update.

Windows for home | Windows 11 | Settings
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  1. GsN5034 - IA 75,235 Reputation points Independent Advisor
    2026-08-23T02:17:25.09+00:00

    Hello, thank you for reaching out to Microsoft Q&A.

    If you think a driver update may be the cause, you can use System Restore to roll back to an earlier state.

    1. Click Windows + R key, type rstrui.exe, and click ok.
    2. Click Next.
    3. Select the date/time you would like to restore your computer.
    4. Click Finish.

    If system restore does not resolve the issue,

    1. May I please know the make and model of your device? (Type msinfo in the search bar on the taskbar and click Enter. Post a screenshot of the resulting dialog box.)
    2. Do the Camera and microphone work outside the Zoom app, for example, in the Windows camera app or the sound recorder?
    3. May I please know the default audio input device selected in the system sound settings?

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  2. Ali-4843 0 Reputation points
    2026-08-23T02:16:29.5666667+00:00

    Thank you so much but all of that has been checked and checked again without anything fixing the problem. I will continue to search for a fix.

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  3. Ozan Williams 0 Reputation points
    2026-08-23T00:43:52.46+00:00

    Reset my password for my email

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