Agent Source (msdyn_agentsourceinfo) table/entity reference (Microsoft Dynamics 365)

sources used by cma

Messages

The following table lists the messages for the Agent Source (msdyn_agentsourceinfo) table. Messages represent operations that can be performed on the table. They may also be events.

Name Is Event?	Web API Operation	SDK for .NET
`Associate` Event: True	Associate records	Associate records
`BulkRetain` Event: True	BulkRetain	Learn to use messages with the SDK for .NET
`Create` Event: True	`POST` /msdyn_agentsourceinfos See Create	Create records
`CreateMultiple` Event: True	CreateMultiple	CreateMultipleRequest
`Delete` Event: True	`DELETE` /msdyn_agentsourceinfos(msdyn_agentsourceinfoid) See Delete	Delete records
`Disassociate` Event: True	Disassociate records	Disassociate records
`IsValidStateTransition` Event: False	IsValidStateTransition	IsValidStateTransitionRequest
`PurgeRetainedContent` Event: True	PurgeRetainedContent	Learn to use messages with the SDK for .NET
`Retain` Event: True	Retain	Learn to use messages with the SDK for .NET
`Retrieve` Event: True	`GET` /msdyn_agentsourceinfos(msdyn_agentsourceinfoid) See Retrieve	Retrieve records
`RetrieveMultiple` Event: True	`GET` /msdyn_agentsourceinfos See Query data	Query data
`RollbackRetain` Event: True	RollbackRetain	Learn to use messages with the SDK for .NET
`SetState` Event: True	`PATCH` /msdyn_agentsourceinfos(msdyn_agentsourceinfoid) Update the `statecode` and `statuscode` properties.	SetStateRequest
`Update` Event: True	`PATCH` /msdyn_agentsourceinfos(msdyn_agentsourceinfoid) See Update	Update records
`UpdateMultiple` Event: True	UpdateMultiple	UpdateMultipleRequest
`Upsert` Event: False	`PATCH` /msdyn_agentsourceinfos(msdyn_agentsourceinfoid) See Upsert a table row	UpsertRequest
`UpsertMultiple` Event: False	UpsertMultiple	UpsertMultipleRequest
`ValidateRetentionConfig` Event: True	ValidateRetentionConfig	Learn to use messages with the SDK for .NET

Properties

The following table lists selected properties for the Agent Source (msdyn_agentsourceinfo) table.

Property	Value
DisplayName	Agent Source
DisplayCollectionName	Agent Sources
SchemaName	`msdyn_agentsourceinfo`
CollectionSchemaName	`msdyn_agentsourceinfos`
EntitySetName	`msdyn_agentsourceinfos`
LogicalName	`msdyn_agentsourceinfo`
LogicalCollectionName	`msdyn_agentsourceinfos`
PrimaryIdAttribute	`msdyn_agentsourceinfoid`
PrimaryNameAttribute	`msdyn_name`
TableType	`Standard`
OwnershipType	`OrganizationOwned`

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

ImportSequenceNumber
msdyn_agentsourceinfoId
msdyn_name
msdyn_regardingobjectid
msdyn_regardingobjectidIdType
msdyn_sourcedescription
msdyn_sourceid
msdyn_sourceparameters
msdyn_sourcetype
msdyn_sourceurlclickable
OverriddenCreatedOn
statecode
statuscode
TimeZoneRuleVersionNumber
UTCConversionTimeZoneCode

ImportSequenceNumber

Property	Value
Description	Sequence number of the import that created this record.
DisplayName	Import Sequence Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`importsequencenumber`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-2147483648

msdyn_agentsourceinfoId

Property	Value
Description	Unique identifier for entity instances
DisplayName	Agent Source Info
IsValidForForm	False
IsValidForRead	True
LogicalName	`msdyn_agentsourceinfoid`
RequiredLevel	SystemRequired
Type	Uniqueidentifier

msdyn_name

Property	Value
Description	The name of the custom entity.
DisplayName	Name
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_name`
RequiredLevel	ApplicationRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_regardingobjectid

Property	Value
Description	Polymorphic regarding reference for agent source info
DisplayName	Regarding Object
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_regardingobjectid`
RequiredLevel	ApplicationRequired
Type	Lookup
Targets	email

msdyn_regardingobjectidIdType

Property	Value
Description
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	`msdyn_regardingobjectididtype`
RequiredLevel	None
Type	EntityName

msdyn_sourcedescription

Property	Value
Description	description of source
DisplayName	Source Description
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_sourcedescription`
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	4000

msdyn_sourceid

Property	Value
Description	ID of the source used
DisplayName	Source ID
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_sourceid`
RequiredLevel	ApplicationRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_sourceparameters

Property	Value
Description	title of the source
DisplayName	Source Parameters
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_sourceparameters`
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	2000

msdyn_sourcetype

Property	Value
Description	type of source used
DisplayName	Source Type
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_sourcetype`
RequiredLevel	ApplicationRequired
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	`msdyn_agentsourceinfo_msdyn_sourcetype`

msdyn_sourcetype Choices/Options

Value	Label
419550000	Knowledge Article
419550001	Custom Agent
419550002	Custom Action

msdyn_sourceurlclickable

Property	Value
Description	clickable source url
DisplayName	Source URL
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_sourceurlclickable`
RequiredLevel	None
Type	String
Format	Url
FormatName	Url
ImeMode	Auto
IsLocalizable	False
MaxLength	2000

OverriddenCreatedOn

Property	Value
Description	Date and time that the record was migrated.
DisplayName	Record Created On
IsValidForForm	False
IsValidForRead	True
LogicalName	`overriddencreatedon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateOnly
ImeMode	Inactive
SourceTypeMask	0

statecode

Property	Value
Description	Status of the Agent Source Info
DisplayName	Status
IsValidForForm	True
IsValidForRead	True
LogicalName	`statecode`
RequiredLevel	SystemRequired
Type	State
DefaultFormValue
GlobalChoiceName	`msdyn_agentsourceinfo_statecode`

statecode Choices/Options

Value	Details
0	Label: Active DefaultStatus: 1 InvariantName: `Active`
1	Label: Inactive DefaultStatus: 2 InvariantName: `Inactive`

statuscode

Property	Value
Description	Reason for the status of the Agent Source Info
DisplayName	Status Reason
IsValidForForm	True
IsValidForRead	True
LogicalName	`statuscode`
RequiredLevel	None
Type	Status
DefaultFormValue
GlobalChoiceName	`msdyn_agentsourceinfo_statuscode`

statuscode Choices/Options

Value	Details
1	Label: Active State:0 TransitionData: None
2	Label: Inactive State:1 TransitionData: None

TimeZoneRuleVersionNumber

Property	Value
Description	For internal use only.
DisplayName	Time Zone Rule Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`timezoneruleversionnumber`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

UTCConversionTimeZoneCode

Property	Value
Description	Time zone code that was in use when the record was created.
DisplayName	UTC Conversion Time Zone Code
IsValidForForm	False
IsValidForRead	True
LogicalName	`utcconversiontimezonecode`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

Read-only columns/attributes

These columns/attributes return false for both IsValidForCreate and IsValidForUpdate. Listed by SchemaName.

CreatedBy
CreatedOn
CreatedOnBehalfBy
ModifiedBy
ModifiedOn
ModifiedOnBehalfBy
OrganizationId
VersionNumber

CreatedBy

Property	Value
Description	Unique identifier of the user who created the record.
DisplayName	Created By
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

CreatedOn

Property	Value
Description	Date and time when the record was created.
DisplayName	Created On
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

CreatedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who created the record.
DisplayName	Created By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdonbehalfby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

ModifiedBy

Property	Value
Description	Unique identifier of the user who modified the record.
DisplayName	Modified By
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

ModifiedOn

Property	Value
Description	Date and time when the record was modified.
DisplayName	Modified On
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

ModifiedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who modified the record.
DisplayName	Modified By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedonbehalfby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

OrganizationId

Property	Value
Description	Unique identifier for the organization
DisplayName	Organization Id
IsValidForForm	False
IsValidForRead	True
LogicalName	`organizationid`
RequiredLevel	None
Type	Lookup
Targets	organization

VersionNumber

Property	Value
Description	Version Number
DisplayName	Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`versionnumber`
RequiredLevel	None
Type	BigInt
MaxValue	9223372036854775807
MinValue	-9223372036854775808

Many-to-One relationships

These relationships are many-to-one. Listed by SchemaName.

lk_msdyn_agentsourceinfo_createdby
lk_msdyn_agentsourceinfo_createdonbehalfby
lk_msdyn_agentsourceinfo_modifiedby
lk_msdyn_agentsourceinfo_modifiedonbehalfby
msdyn_agentsourceinfo_email
organization_msdyn_agentsourceinfo

lk_msdyn_agentsourceinfo_createdby

One-To-Many Relationship: systemuser lk_msdyn_agentsourceinfo_createdby

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`createdby`
ReferencingEntityNavigationPropertyName	`createdby`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

lk_msdyn_agentsourceinfo_createdonbehalfby

One-To-Many Relationship: systemuser lk_msdyn_agentsourceinfo_createdonbehalfby

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`createdonbehalfby`
ReferencingEntityNavigationPropertyName	`createdonbehalfby`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

lk_msdyn_agentsourceinfo_modifiedby

One-To-Many Relationship: systemuser lk_msdyn_agentsourceinfo_modifiedby

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`modifiedby`
ReferencingEntityNavigationPropertyName	`modifiedby`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

lk_msdyn_agentsourceinfo_modifiedonbehalfby

One-To-Many Relationship: systemuser lk_msdyn_agentsourceinfo_modifiedonbehalfby

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`modifiedonbehalfby`
ReferencingEntityNavigationPropertyName	`modifiedonbehalfby`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_agentsourceinfo_email

One-To-Many Relationship: email msdyn_agentsourceinfo_email

Property	Value
ReferencedEntity	`email`
ReferencedAttribute	`activityid`
ReferencingAttribute	`msdyn_regardingobjectid`
ReferencingEntityNavigationPropertyName	`msdyn_regardingobjectid_email`
IsHierarchical
CascadeConfiguration	Archive: `RemoveLink` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

organization_msdyn_agentsourceinfo

One-To-Many Relationship: organization organization_msdyn_agentsourceinfo

Property	Value
ReferencedEntity	`organization`
ReferencedAttribute	`organizationid`
ReferencingAttribute	`organizationid`
ReferencingEntityNavigationPropertyName	`organizationid`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

msdyn_agentsourceinfo_AsyncOperations
msdyn_agentsourceinfo_BulkDeleteFailures
msdyn_agentsourceinfo_DuplicateBaseRecord
msdyn_agentsourceinfo_DuplicateMatchingRecord
msdyn_agentsourceinfo_MailboxTrackingFolders
msdyn_agentsourceinfo_PrincipalObjectAttributeAccesses
msdyn_agentsourceinfo_ProcessSession
msdyn_agentsourceinfo_SyncErrors

msdyn_agentsourceinfo_AsyncOperations

Many-To-One Relationship: asyncoperation msdyn_agentsourceinfo_AsyncOperations

Property	Value
ReferencingEntity	`asyncoperation`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_agentsourceinfo_AsyncOperations`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_agentsourceinfo_BulkDeleteFailures

Many-To-One Relationship: bulkdeletefailure msdyn_agentsourceinfo_BulkDeleteFailures

Property	Value
ReferencingEntity	`bulkdeletefailure`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_agentsourceinfo_BulkDeleteFailures`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_agentsourceinfo_DuplicateBaseRecord

Many-To-One Relationship: duplicaterecord msdyn_agentsourceinfo_DuplicateBaseRecord

Property	Value
ReferencingEntity	`duplicaterecord`
ReferencingAttribute	`baserecordid`
ReferencedEntityNavigationPropertyName	`msdyn_agentsourceinfo_DuplicateBaseRecord`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_agentsourceinfo_DuplicateMatchingRecord

Many-To-One Relationship: duplicaterecord msdyn_agentsourceinfo_DuplicateMatchingRecord

Property	Value
ReferencingEntity	`duplicaterecord`
ReferencingAttribute	`duplicaterecordid`
ReferencedEntityNavigationPropertyName	`msdyn_agentsourceinfo_DuplicateMatchingRecord`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_agentsourceinfo_MailboxTrackingFolders

Many-To-One Relationship: mailboxtrackingfolder msdyn_agentsourceinfo_MailboxTrackingFolders

Property	Value
ReferencingEntity	`mailboxtrackingfolder`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_agentsourceinfo_MailboxTrackingFolders`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_agentsourceinfo_PrincipalObjectAttributeAccesses

Many-To-One Relationship: principalobjectattributeaccess msdyn_agentsourceinfo_PrincipalObjectAttributeAccesses

Property	Value
ReferencingEntity	`principalobjectattributeaccess`
ReferencingAttribute	`objectid`
ReferencedEntityNavigationPropertyName	`msdyn_agentsourceinfo_PrincipalObjectAttributeAccesses`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_agentsourceinfo_ProcessSession

Many-To-One Relationship: processsession msdyn_agentsourceinfo_ProcessSession

Property	Value
ReferencingEntity	`processsession`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_agentsourceinfo_ProcessSession`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_agentsourceinfo_SyncErrors

Many-To-One Relationship: syncerror msdyn_agentsourceinfo_SyncErrors

Property	Value
ReferencingEntity	`syncerror`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_agentsourceinfo_SyncErrors`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

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Last updated on 2026-09-19