SMS Number (msdyn_smsnumber) table/entity reference (Microsoft Dynamics 365 Field Service)

Stores information about the properties of SMS support number configured to send and receive text messages

Messages

The following table lists the messages for the SMS Number (msdyn_smsnumber) table. Messages represent operations that can be performed on the table. They may also be events.

Name Is Event?	Web API Operation	SDK for .NET
`Assign` Event: True	`PATCH` /msdyn_smsnumbers(msdyn_smsnumberid) Update the `ownerid` property.	AssignRequest
`Associate` Event: True	Associate records	Associate records
`BulkRetain` Event: True	BulkRetain	Learn to use messages with the SDK for .NET
`Create` Event: True	`POST` /msdyn_smsnumbers See Create	Create records
`CreateMultiple` Event: True	CreateMultiple	CreateMultipleRequest
`Delete` Event: True	`DELETE` /msdyn_smsnumbers(msdyn_smsnumberid) See Delete	Delete records
`Disassociate` Event: True	Disassociate records	Disassociate records
`GrantAccess` Event: True	GrantAccess	GrantAccessRequest
`IsValidStateTransition` Event: False	IsValidStateTransition	IsValidStateTransitionRequest
`ModifyAccess` Event: True	ModifyAccess	ModifyAccessRequest
`PurgeRetainedContent` Event: True	PurgeRetainedContent	Learn to use messages with the SDK for .NET
`Retain` Event: True	Retain	Learn to use messages with the SDK for .NET
`Retrieve` Event: True	`GET` /msdyn_smsnumbers(msdyn_smsnumberid) See Retrieve	Retrieve records
`RetrieveMultiple` Event: True	`GET` /msdyn_smsnumbers See Query data	Query data
`RetrievePrincipalAccess` Event: True	RetrievePrincipalAccess	RetrievePrincipalAccessRequest
`RetrieveSharedPrincipalsAndAccess` Event: True	RetrieveSharedPrincipalsAndAccess	RetrieveSharedPrincipalsAndAccessRequest
`RevokeAccess` Event: True	RevokeAccess	RevokeAccessRequest
`RollbackRetain` Event: True	RollbackRetain	Learn to use messages with the SDK for .NET
`SetState` Event: True	`PATCH` /msdyn_smsnumbers(msdyn_smsnumberid) Update the `statecode` and `statuscode` properties.	SetStateRequest
`Update` Event: True	`PATCH` /msdyn_smsnumbers(msdyn_smsnumberid) See Update	Update records
`UpdateMultiple` Event: True	UpdateMultiple	UpdateMultipleRequest
`Upsert` Event: False	`PATCH` /msdyn_smsnumbers(msdyn_smsnumberid) See Upsert a table row	UpsertRequest
`UpsertMultiple` Event: False	UpsertMultiple	UpsertMultipleRequest
`ValidateRetentionConfig` Event: True	ValidateRetentionConfig	Learn to use messages with the SDK for .NET

Properties

The following table lists selected properties for the SMS Number (msdyn_smsnumber) table.

Property	Value
DisplayName	SMS Number
DisplayCollectionName	SMS Numbers
SchemaName	`msdyn_smsnumber`
CollectionSchemaName	`msdyn_smsnumbers`
EntitySetName	`msdyn_smsnumbers`
LogicalName	`msdyn_smsnumber`
LogicalCollectionName	`msdyn_smsnumbers`
PrimaryIdAttribute	`msdyn_smsnumberid`
PrimaryNameAttribute	`msdyn_number`
TableType	`Standard`
OwnershipType	`UserOwned`

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

ImportSequenceNumber
msdyn_Description
msdyn_enablefileattachmentsforagents
msdyn_enablefileattachmentsforcustomers
msdyn_FormattedPhoneNumber
msdyn_LiveWorkStreamId
msdyn_number
msdyn_ocwidgetlanguage
msdyn_operatinghourid
msdyn_PhoneNumberId
msdyn_PostConversationSurvey
msdyn_PostConversationSurveyEnable
msdyn_PostConversationSurveyMessageText
msdyn_PostConversationSurveyMode
msdyn_Provider
msdyn_smsnumberId
msdyn_Type
OverriddenCreatedOn
OwnerId
OwnerIdType
statecode
statuscode
TimeZoneRuleVersionNumber
UTCConversionTimeZoneCode

ImportSequenceNumber

Property	Value
Description	Sequence number of the import that created this record.
DisplayName	Import Sequence Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`importsequencenumber`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-2147483648

msdyn_Description

Property	Value
Description	SMS number description
DisplayName	Description
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_description`
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	500

msdyn_enablefileattachmentsforagents

Property	Value
Description	Enable file attachments for agents
DisplayName	Enable file attachments for agents
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_enablefileattachmentsforagents`
RequiredLevel	None
Type	Boolean
GlobalChoiceName	`msdyn_smsnumber_msdyn_enablefileattachmentsforagents`
DefaultValue	False
True Label	Yes
False Label	No

msdyn_enablefileattachmentsforcustomers

Property	Value
Description	Enable file attachments for customers
DisplayName	Enable file attachments for customers
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_enablefileattachmentsforcustomers`
RequiredLevel	None
Type	Boolean
GlobalChoiceName	`msdyn_smsnumber_msdyn_enablefileattachmentsforcustomers`
DefaultValue	False
True Label	Yes
False Label	No

msdyn_FormattedPhoneNumber

Property	Value
Description	Readable field to display SMS phone number (Deprecated)
DisplayName	Formatted Phone Number (Deprecated)
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_formattedphonenumber`
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_LiveWorkStreamId

Property	Value
Description	Unique identifier for Work Stream associated with SMS Number. (Deprecated)
DisplayName	Work Stream (Deprecated)
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_liveworkstreamid`
RequiredLevel	ApplicationRequired
Type	Lookup
Targets	msdyn_liveworkstream

msdyn_number

Property	Value
Description	The SMS number of the SMS entity. (Deprecated)
DisplayName	Number (Deprecated)
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_number`
RequiredLevel	ApplicationRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_ocwidgetlanguage

Property	Value
Description	The language setting for the SMS number (Deprecated)
DisplayName	SMS number language (Deprecated)
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_ocwidgetlanguage`
RequiredLevel	ApplicationRequired
Type	Lookup
Targets	msdyn_oclanguage

msdyn_operatinghourid

Property	Value
Description	Used to denote operating hours for the sms numbers record
DisplayName	Operating Hours
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_operatinghourid`
RequiredLevel	None
Type	Lookup
Targets	msdyn_operatinghour

msdyn_PhoneNumberId

Property	Value
Description	Phone Number
DisplayName	Phone Number
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_phonenumberid`
RequiredLevel	ApplicationRequired
Type	Lookup
Targets	msdyn_ocphonenumber

msdyn_PostConversationSurvey

Property	Value
Description	Lookup to Dynamics 365 Customer Voice survey field
DisplayName	Survey
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_postconversationsurvey`
RequiredLevel	None
Type	Lookup
Targets	msfp_survey

msdyn_PostConversationSurveyEnable

Property	Value
Description	To enable or disable post conversation survey
DisplayName	Enable
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_postconversationsurveyenable`
RequiredLevel	None
Type	Boolean
GlobalChoiceName	`msdyn_postconversationsurveyenable`
DefaultValue	False
True Label	Yes
False Label	No

msdyn_PostConversationSurveyMessageText

Property	Value
Description	Prefix text for survey link message that will be sent to the user.
DisplayName	Message
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_postconversationsurveymessagetext`
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	200

msdyn_PostConversationSurveyMode

Property	Value
Description	Mode of the survey to be sent
DisplayName	Survey Mode
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_postconversationsurveymode`
RequiredLevel	None
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	`msdyn_postconversationsurveymode`

msdyn_PostConversationSurveyMode Choices/Options

Value	Label
192350000	Insert survey in conversation
192350001	Send survey link to conversation

msdyn_Provider

Property	Value
Description	SMS Provider for number
DisplayName	DEPRECATED_Provider
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_provider`
RequiredLevel	None
Type	Picklist
DefaultFormValue	192350000
GlobalChoiceName	`msdyn_smsnumber_msdyn_provider`

msdyn_Provider Choices/Options

Value	Label
192350000	TeleSign App

msdyn_smsnumberId

Property	Value
Description	Unique identifier for entity instances
DisplayName	SMS Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`msdyn_smsnumberid`
RequiredLevel	SystemRequired
Type	Uniqueidentifier

msdyn_Type

Property	Value
Description	The SMS number type (Deprecated)
DisplayName	Type (Deprecated)
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_type`
RequiredLevel	None
Type	Picklist
DefaultFormValue	192350000
GlobalChoiceName	`msdyn_smsnumber_msdyn_type`

msdyn_Type Choices/Options

Value	Label
192350000	Long code
192350001	Short code
192350002	Toll free
192350003	Mobile number

OverriddenCreatedOn

Property	Value
Description	Date and time that the record was migrated.
DisplayName	Record Created On
IsValidForForm	False
IsValidForRead	True
LogicalName	`overriddencreatedon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateOnly
ImeMode	Inactive
SourceTypeMask	0

OwnerId

Property	Value
Description	Owner Id
DisplayName	Owner
IsValidForForm	True
IsValidForRead	True
LogicalName	`ownerid`
RequiredLevel	SystemRequired
Type	Owner
Targets	systemuser, team

OwnerIdType

Property	Value
Description	Owner Id Type
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	`owneridtype`
RequiredLevel	SystemRequired
Type	EntityName

statecode

Property	Value
Description	Status of the SMS Number
DisplayName	Status
IsValidForForm	True
IsValidForRead	True
LogicalName	`statecode`
RequiredLevel	SystemRequired
Type	State
DefaultFormValue
GlobalChoiceName	`msdyn_smsnumber_statecode`

statecode Choices/Options

Value	Details
0	Label: Active DefaultStatus: 1 InvariantName: `Active`
1	Label: Inactive DefaultStatus: 2 InvariantName: `Inactive`

statuscode

Property	Value
Description	Reason for the status of the SMS Number
DisplayName	Status Reason
IsValidForForm	True
IsValidForRead	True
LogicalName	`statuscode`
RequiredLevel	None
Type	Status
DefaultFormValue
GlobalChoiceName	`msdyn_smsnumber_statuscode`

statuscode Choices/Options

Value	Details
1	Label: Active State:0 TransitionData: None
2	Label: Inactive State:1 TransitionData: None

TimeZoneRuleVersionNumber

Property	Value
Description	For internal use only.
DisplayName	Time Zone Rule Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`timezoneruleversionnumber`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

UTCConversionTimeZoneCode

Property	Value
Description	Time zone code that was in use when the record was created.
DisplayName	UTC Conversion Time Zone Code
IsValidForForm	False
IsValidForRead	True
LogicalName	`utcconversiontimezonecode`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

Read-only columns/attributes

These columns/attributes return false for both IsValidForCreate and IsValidForUpdate. Listed by SchemaName.

CreatedBy
CreatedOn
CreatedOnBehalfBy
ModifiedBy
ModifiedOn
ModifiedOnBehalfBy
OwnerIdName
OwnerIdYomiName
OwningBusinessUnit
OwningTeam
OwningUser
VersionNumber

CreatedBy

Property	Value
Description	Unique identifier of the user who created the record.
DisplayName	Created By
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

CreatedOn

Property	Value
Description	Date and time when the record was created.
DisplayName	Created On
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

CreatedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who created the record.
DisplayName	Created By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdonbehalfby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

ModifiedBy

Property	Value
Description	Unique identifier of the user who modified the record.
DisplayName	Modified By
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

ModifiedOn

Property	Value
Description	Date and time when the record was modified.
DisplayName	Modified On
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

ModifiedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who modified the record.
DisplayName	Modified By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedonbehalfby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

OwnerIdName

Property	Value
Description	Name of the owner
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	`owneridname`
RequiredLevel	SystemRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

OwnerIdYomiName

Property	Value
Description	Yomi name of the owner
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	`owneridyominame`
RequiredLevel	SystemRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

OwningBusinessUnit

Property	Value
Description	Unique identifier for the business unit that owns the record
DisplayName	Owning Business Unit
IsValidForForm	True
IsValidForRead	True
LogicalName	`owningbusinessunit`
RequiredLevel	None
Type	Lookup
Targets	businessunit

OwningTeam

Property	Value
Description	Unique identifier for the team that owns the record.
DisplayName	Owning Team
IsValidForForm	False
IsValidForRead	True
LogicalName	`owningteam`
RequiredLevel	None
Type	Lookup
Targets	team

OwningUser

Property	Value
Description	Unique identifier for the user that owns the record.
DisplayName	Owning User
IsValidForForm	False
IsValidForRead	True
LogicalName	`owninguser`
RequiredLevel	None
Type	Lookup
Targets	systemuser

VersionNumber

Property	Value
Description	Version Number
DisplayName	Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`versionnumber`
RequiredLevel	None
Type	BigInt
MaxValue	9223372036854775807
MinValue	-9223372036854775808

Many-to-One relationships

These relationships are many-to-one. Listed by SchemaName.

msdyn_msdyn_liveworkstream_msdyn_smsnumber
msdyn_msdyn_oclanguage_msdyn_smsnumber_SMSnumberlanguage
msdyn_msdyn_ocphonenumber_msdyn_smsnumber_phonenumberid
msdyn_msdyn_operatinghour_msdyn_smsnumber_operatinghours

msdyn_msdyn_liveworkstream_msdyn_smsnumber

One-To-Many Relationship: msdyn_liveworkstream msdyn_msdyn_liveworkstream_msdyn_smsnumber

Property	Value
ReferencedEntity	`msdyn_liveworkstream`
ReferencedAttribute	`msdyn_liveworkstreamid`
ReferencingAttribute	`msdyn_liveworkstreamid`
ReferencingEntityNavigationPropertyName	`msdyn_LiveWorkStreamId`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `Restrict` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_msdyn_oclanguage_msdyn_smsnumber_SMSnumberlanguage

One-To-Many Relationship: msdyn_oclanguage msdyn_msdyn_oclanguage_msdyn_smsnumber_SMSnumberlanguage

Property	Value
ReferencedEntity	`msdyn_oclanguage`
ReferencedAttribute	`msdyn_oclanguageid`
ReferencingAttribute	`msdyn_ocwidgetlanguage`
ReferencingEntityNavigationPropertyName	`msdyn_ocwidgetlanguage`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_msdyn_ocphonenumber_msdyn_smsnumber_phonenumberid

One-To-Many Relationship: msdyn_ocphonenumber msdyn_msdyn_ocphonenumber_msdyn_smsnumber_phonenumberid

Property	Value
ReferencedEntity	`msdyn_ocphonenumber`
ReferencedAttribute	`msdyn_ocphonenumberid`
ReferencingAttribute	`msdyn_phonenumberid`
ReferencingEntityNavigationPropertyName	`msdyn_PhoneNumberId`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_msdyn_operatinghour_msdyn_smsnumber_operatinghours

One-To-Many Relationship: msdyn_operatinghour msdyn_msdyn_operatinghour_msdyn_smsnumber_operatinghours

Property	Value
ReferencedEntity	`msdyn_operatinghour`
ReferencedAttribute	`msdyn_operatinghourid`
ReferencingAttribute	`msdyn_operatinghourid`
ReferencingEntityNavigationPropertyName	`msdyn_operatinghourid`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

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Last updated on 2026-09-21