AbacusAI

Publisher Attestation: The information on this page is based on a self-assessment report provided by the app developer on the security, compliance, and data handling practices followed by this app. Microsoft makes no guarantees regarding the accuracy of the information.

Last updated by the developer on: August 5, 2026

General information

Information provided by AbacusAI to Microsoft:

Information Response
App name AbacusAI
ID WA200006565
Office 365 clients supported Microsoft Teams
Partner company name AbacusAI
Company's website https://abacus.ai
App's Terms of Use https://abacus.ai/terms
Core functionality of the app Abacus.ai is offering a Microsoft Teams chatbot. In the main Abacus B2B SaaS product (no direct connection to Microsoft Teams or the Microsoft Store), the customer sets up custom language models, which they are able to query with natural language. The Microsoft Teams chatbot allows them to query with these language models.
Company headquarter location United States of America
App info page
What is the hosting environment or service model used to run your app? Saas
Which hosting cloud providers does the app use? GCP, Aws, Azure, AlibabaCloud
Is AI functionality part of the app�s core features or workflows? Yes

Questions

Questions or updates to any of the information you see here? Contact us!

How the app handles data

This information has been provided by AbacusAI about how this app collects and stores organizational data and the control that your organization will have over the data the app collects.

Information Response
Does the app or underlying infrastructure process any data relating to a Microsoft customer or their device? No
Does the app or underlying infrastructure store any Microsoft customer data? No

Questions

Questions or updates to any of the information you see here? Contact us!

This information has been provided by AbacusAI about the security practices this app employs.

Information Response
Do you perform annual penetration testing on the app? Yes
Does the app have a documented disaster recovery plan, including a backup and restore strategy? Yes
Does your environment use traditional anti-malware protection or application controls? TraditionalAntiMalware, ApplicationControls
Do you have an established process for indentifying and risk ranking security vulnerabilities? Yes
Do you have a policy that governs your service level agreement (SLA) for applying patches? Yes
Do you carry out patch management activities according to your patching policy SLAs? Yes
Does your enviroment have any unsupported operating systems or software? No
Do you conduct quarterly vulnerability scanning on your app and the infastructure that supports it? Yes
Do you have a firewall installed on your external network boundary? Yes
Do you have an established change management process used to review and approve change requests before they are deployed to production? Yes
Is an additional person reviewing and approving all code change requests submitted to production by the original developer? Yes
Do secure coding practices take into account common vulnerability classes such as OWASP Top 10? Yes
Multifactor Authentication (MFA) enabled for: CodeRepositories, DNSManagement, Credential
Do you have an established process for provisioning, modification, and deletion of employee accounts? Yes
Do you have Intrusion Detection and Prevention (IDPS) software deployed at the perimeter of the network boundary supporting your app? Yes
Do you have event logging set up on all system components supporting your app? Yes
Are all logs reviewed on a regular cadence by human or automated tooling to detect potential security events? Yes
When a security event is detected are alerts automatically sent to an employee for triage? Yes
Do you have a formal information security risk management process established? Yes
Do you have a formal security incident response process documented and established? Yes
Do you report app or service data breaches to supervisory authorities and individuals affected by the breach within 72 hours of detection? Yes

Questions

Questions or updates to any of the information you see here? Contact us!

This information has been provided by AbacusAI regarding the compliance standards their app requires and has the certifications they have accomplished.

Information Response
Does the app comply with the Health Insurance Portability and Accounting Act (HIPAA)? Yes
Does the app comply with Health Information Trust Alliance, Common Security Framework (HITRUST CSF)? Yes
Has the organization achieved a Service Organization Controls (SOC 1) Certification? Yes
Most recent SOC1 certification date 2023-06-01
Has the organization achieved a Service Organization Controls (SOC 2) Certification? Yes
Which SOC 2 certification did you achieve? type2
Most recent SOC2 certification date 2023-06-01
Has the organization achieved a Service Organization Controls (SOC 3) Certification? Yes
Most recent SOC3 certification date 2023-06-01
Do you carry out annual PCI DSS assessments against the app and its supporting environment? Yes
Is the app International Organization for Standardization (ISO 27001) certified? No
Does the app comply with International Organization for Standardization (ISO 27018)? N/A
Does the app comply with International Organization for Standardization (ISO 27017)? N/A
Does the app comply with International Organization for Standardization (ISO 27002)? N/A
Is the app Federal Risk and Authorization Management Program (FedRAMP) compliant? No
Does the app comply with Family Educational Rights and Privacy Act (FERPA)? N/A
Does the app comply with Children's Online Privacy Protection Act (COPPA)? N/A
Does the app comply with Sarbanes-Oxley Act (SOX)? N/A
Does the app comply with NIST 800-171? N/A
Has the app been Cloud Security Alliance (CSA Star) certified? No

Questions

Questions or updates to any of the information you see here? Contact us!

Information Response
Do you have GDPR or other privacy or data protection requirements or obligations (such as CCPA)? No

Questions

Questions or updates to any of the information you see here? Contact us!

Information Response
Does your application integrate with Microsoft identity platform (Microsoft Entra ID) for single-sign on, API access, etc.? Yes
Have you reviewed and complied with all applicable best practices outlined in the Microsoft identity platform integration checklist? Yes
Does your app use the latest version of MSAL (Microsoft Authentication Library) or Microsoft Identity Web for authentication? N/A
Does your app support Conditional Access policies? No
Does your app support Continuous Access Evaluation (CAE) Yes
Does your app store any credentials in code? No
Apps and add-ins for Microsoft 365 might use additional Microsoft APIs outside of Microsoft Graph. Does your app or add-in use additional Microsoft APIs? Yes

Data access using Microsoft Graph

Graph Permission Permission Type Justification Microsoft Entra App ID
Calendars.Read both Locate meetings in order to associate transcripts with the correct event. b89bbf6f-22a7-4b66-9bcf-6a80edf04dc5
ChannelMember.Read.All application Resolve channel membership to enforce access control on indexed content. b89bbf6f-22a7-4b66-9bcf-6a80edf04dc5
ChannelMessage.Read.All both Read channel messages to provide conversation context to the assistant and to index content for search. b89bbf6f-22a7-4b66-9bcf-6a80edf04dc5
ChannelMessage.ReadWrite delegated Allow the bot to update messages it has previously posted. b89bbf6f-22a7-4b66-9bcf-6a80edf04dc5
ChannelMessage.Send delegated Allow the bot to post assistant replies into channels where it is installed. b89bbf6f-22a7-4b66-9bcf-6a80edf04dc5
Chat.Create delegated Allow the bot to initiate a 1:1 chat with a user who invokes it. b89bbf6f-22a7-4b66-9bcf-6a80edf04dc5
Chat.Read both Read chat history to give the assistant conversational context. b89bbf6f-22a7-4b66-9bcf-6a80edf04dc5
Chat.ReadWrite delegated Allow the bot to send assistant replies in chat. b89bbf6f-22a7-4b66-9bcf-6a80edf04dc5
Group.Read.All both Enumerate the teams and groups a user belongs to, to scope content access correctly. b89bbf6f-22a7-4b66-9bcf-6a80edf04dc5
OnlineMeetingArtifact.Read.All application Retrieve meeting recordings and artifacts for indexing. b89bbf6f-22a7-4b66-9bcf-6a80edf04dc5
OnlineMeetingTranscript.Read.All both Retrieve meeting transcripts for user-requested summarization and search. b89bbf6f-22a7-4b66-9bcf-6a80edf04dc5
OnlineMeetings.Read both Retrieve meeting metadata needed to fetch the associated transcript. b89bbf6f-22a7-4b66-9bcf-6a80edf04dc5
Team.ReadBasic.All application Enumerate teams to determine indexing scope. b89bbf6f-22a7-4b66-9bcf-6a80edf04dc5
User.Read delegated Sign in the user and read basic profile to associate the session with an Abacus.AI account. b89bbf6f-22a7-4b66-9bcf-6a80edf04dc5
User.Read.All application Determining user authorization and group membership for access control to the platform b89bbf6f-22a7-4b66-9bcf-6a80edf04dc5
User.ReadBasic.All application Resolve display names of message and transcript authors during background indexing. b89bbf6f-22a7-4b66-9bcf-6a80edf04dc5

This application does not have Additional APIs.

Questions

Questions or updates to any of the information you see here? Contact us!