Work smarter with AI
Beginner
Business User
Microsoft 365 Copilot
Curious about how AI can help at work? In this module, you'll learn the basics of generative AI, explore how AI supports workplace tasks, understand why grounding improves AI-generated responses, discover when AI agents can help, and learn how to responsibly use AI with confidence.
Learning objectives
After completing this module, you will be able to:
- Explain what AI and generative AI are, and how they differ from traditional tools.
- Describe how AI and AI agents support everyday work, and why grounding improves results.
- Review AI-generated content and apply responsible AI practices with confidence.
Prerequisites
- Familiarity with productivity applications like Word, Excel, PowerPoint, and Outlook.