Tätä selainta ei enää tueta.
Päivitä Microsoft Edgeen, jotta voit hyödyntää uusimpia ominaisuuksia, suojauspäivityksiä ja teknistä tukea.
A customer receives maintenance at a branch, but its headquarters pays the invoices. The branch and headquarters have separate account records. Which agreement configuration matches this arrangement?
Use headquarters as the Service Account and the branch as the Billing Account.
Use the branch as the Service Account and headquarters as the Billing Account.
Use the branch for both accounts and create a separate headquarters agreement for payment.
Two air-conditioning assets at the same service account need annual inspections in one recurring work order. Each asset needs its own incident association. Which booking setup structure meets these requirements?
Create two yearly booking setups, each containing an inspection incident for one customer asset.
Create one yearly booking setup with one incident, and describe both assets in its summary.
Create one yearly booking setup with two inspection incidents, each linked to its customer asset.
A service manager needs work orders created before quarterly visits, but dispatchers must choose an available technician for each visit. Which generation and booking configuration supports this process?
Enable automatic work order generation and disable automatic booking so dispatchers can schedule each visit.
Enable automatic work order generation and automatic booking so the preferred resource is checked for availability.
Disable automatic work order generation and automatic booking so dispatchers receive newly generated work orders automatically.
A customer pays a fixed monthly fee that covers quarterly maintenance. The service manager needs monthly billing without charging again for covered visits. Which approach meets this requirement?
Create a quarterly invoice setup and use visit dates to determine each monthly service fee.
Create a monthly invoice setup and review how covered work order charges are handled.
Create a monthly invoice setup and rely on it to suppress covered work order charges.
An active agreement has an invoice date on the 15th. Invoice generation is configured seven days in advance, and today is the 5th. The invoice date is Scheduled. What should the service manager conclude?
Generation is overdue because activation creates invoices for every scheduled date immediately.
Generation is blocked because service visits must finish before invoice creation can start.
Generation is pending because the invoice date is outside its configured advance window.
You must answer all questions before checking your work.
Onko tästä sivusta apua?
Tarvitsetko apua tämän aiheen parissa?
Haluatko kokeilla pyytää Kysy Learnilta -toimintoa selventämään tai opastamaan sinua aiheen läpi?