Azure DevOps Modulo TestPlan non presente

Hi @Onorato, Gaetano ,

Welcome to Microsoft Q&A and thank you for your question.

If the Test Plans hub is no longer visible in Azure DevOps, this is usually related to licensing, access level, permissions, or project configuration, rather than a problem with the Azure DevOps service itself. Azure Test Plans requires specific access levels and permissions to be visible and usable.

1. Verify Your Access Level

Please ask the Azure DevOps administrator to confirm that your account has one of the following access levels:

• Basic + Test Plans
• Visual Studio Enterprise (includes Test Plans access)

If your access level was recently changed to Basic or Stakeholder, the Test Plans hub will no longer appear in the navigation menu.

2. Verify Permissions

Even with the correct license, users must have the appropriate permissions to access and manage test artifacts.

Ask the project administrator to verify that your account has permissions such as:

• View work items
• Manage test plans
• Manage test suites
• Create/View test runs

These permissions are commonly configured under:

Project Settings → Areas → Security

3. Check Whether Other Users Can See Test Plans

Please verify whether other users in the same project can still access the Test Plans hub:

• If other users can see it, the issue is likely related to your account's licensing or permissions.
• If no users can see it, the project's Test Plans licensing or configuration may have changed.
  4. Confirm Licensing Changes

Since the Azure DevOps organization is managed by your customer, please ask them whether:

• Your user license was recently modified.
• The organization's Azure Test Plans licensing changed.
• Any project security settings were updated.
  5. Verify You're in the Correct Organization/Project

If you have access to multiple Azure DevOps organizations or projects, ensure that you're signed in to the correct one. Test Plans may not be enabled or licensed across all projects.

6. Basic Browser Checks

Although less common, it's worth ruling out a UI or cache issue:

• Open Azure DevOps in an InPrivate/Incognito window.
• Try a different supported browser.
• Sign out and sign back in.
• Refresh the project page.

I hope this helps. Please let us know the results of the checks above, and we'll be happy to assist further.