Vertice

Publisher Attestation: The information on this page is based on a self-assessment report provided by the app developer on the security, compliance, and data handling practices followed by this app. Microsoft makes no guarantees regarding the accuracy of the information.

Last updated by the developer on: September 1, 2026

General information

Information provided by Vertice to Microsoft:

| Information | Response | |:----------------|:-------------| | App name | Vertice | | ID | WA200011887 | | Office 365 clients supported | Microsoft Teams | | Partner company name | Vertice | | Company's website | https://www.vertice.one | | App's Terms of Use | https://www.vertice.one/legal | | Core functionality of the app | Vertice is a procurement and spend management platform that helps organisations buy software at the right price, automate approvals, and manage contracts and renewals in one place. With Vertice for Microsoft Teams, you can raise purchase requests, complete approvals, receive notifications, and ask questions about contracts, vendors, spend, and renewals without leaving Teams. | | Company headquarter location | United Kingdom of Great Britain and Northern Ireland (the) | | App info page | | | What is the hosting environment or service model used to run your app? | Paas | | Which hosting cloud providers does the app use? | Aws | | Is AI functionality part of the app�s core features or workflows? | Yes | | Online Service interfaces | Microsoft Graph API(user/org data queries) Microsoft Bot Framework API: Regional endpoints for sending messages & Adaptive Cards Bot Webhook Endpoint: Inbound HTTPS POST endpoint for Teams activity events & card button clicks |

Questions

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How the app handles data

This information has been provided by Vertice about how this app collects and stores organizational data and the control that your organization will have over the data the app collects.

Information Response
Does the app or underlying infrastructure process any data relating to a Microsoft customer or their device? Yes
What data is processed by your app? - User Principal Name (UPN) / Email Address, Display Name, Microsoft Entra ID Object ID, and Tenant ID. - Message text/payloads sent directly to the app/bot, sender IDs, and conversation metadata (e.g., Conversation ID, Channel ID, and timestamps) - OAuth 2.0 access tokens and identity tokens.
Does the app support TLS 1.2 or higher? Yes
Does the app or underlying infrastructure store any Microsoft customer data? Yes
What data is stored in your databases? User Principal Name (UPN) / Email Address, Display Name, Given Name, Surname, Microsoft Entra ID Object ID fetched via Graph API for user mapping
If underlying infastructure processes or stores Microsoft customer data, where is this data geographically stored? Ireland
Do you have an established data rentention and disposal process? Yes
How long is data retained after account termination? Less than 90days
Do you have an established data access management process? Yes
Do you transfer customer data or customer content to third parties or sub-processors? Yes
Do you have data sharing agreements in place with any third party service you share Microsoft customer data with? Yes

Questions

Questions or updates to any of the information you see here? Contact us!

This information has been provided by Vertice about the security practices this app employs.

Information Response
Do you perform annual penetration testing on the app? Yes
Does the app have a documented disaster recovery plan, including a backup and restore strategy? Yes
Does your environment use traditional anti-malware protection or application controls? TraditionalAntiMalware, ApplicationControls
Do you have an established process for indentifying and risk ranking security vulnerabilities? Yes
Do you have a policy that governs your service level agreement (SLA) for applying patches? Yes
Do you carry out patch management activities according to your patching policy SLAs? Yes
Does your enviroment have any unsupported operating systems or software? Yes
Do you conduct quarterly vulnerability scanning on your app and the infastructure that supports it? Yes
Do you have a firewall installed on your external network boundary? Yes
Do you have an established change management process used to review and approve change requests before they are deployed to production? Yes
Is an additional person reviewing and approving all code change requests submitted to production by the original developer? Yes
Do secure coding practices take into account common vulnerability classes such as OWASP Top 10? Yes
Multifactor Authentication (MFA) enabled for: CodeRepositories, DNSManagement, Credential
Do you have an established process for provisioning, modification, and deletion of employee accounts? Yes
Do you have Intrusion Detection and Prevention (IDPS) software deployed at the perimeter of the network boundary supporting your app? Yes
Do you have event logging set up on all system components supporting your app? Yes
Are all logs reviewed on a regular cadence by human or automated tooling to detect potential security events? Yes
When a security event is detected are alerts automatically sent to an employee for triage? Yes
Do you have a formal information security risk management process established? Yes
Do you have a formal security incident response process documented and established? Yes
Do you report app or service data breaches to supervisory authorities and individuals affected by the breach within 72 hours of detection? Yes

Questions

Questions or updates to any of the information you see here? Contact us!

This information has been provided by Vertice regarding the compliance standards their app requires and has the certifications they have accomplished.

Information Response
Does the app comply with the Health Insurance Portability and Accounting Act (HIPAA)? N/A
Does the app comply with Health Information Trust Alliance, Common Security Framework (HITRUST CSF)? N/A
Has the organization achieved a Service Organization Controls (SOC 1) Certification? N/A
Has the organization achieved a Service Organization Controls (SOC 2) Certification? Yes
Which SOC 2 certification did you achieve? type2
Most recent SOC2 certification date 2025-11-25
Has the organization achieved a Service Organization Controls (SOC 3) Certification? No
Do you carry out annual PCI DSS assessments against the app and its supporting environment? N/A
Is the app International Organization for Standardization (ISO 27001) certified? No
Does the app comply with International Organization for Standardization (ISO 27018)? No
Does the app comply with International Organization for Standardization (ISO 27017)? No
Does the app comply with International Organization for Standardization (ISO 27002)? No
Is the app Federal Risk and Authorization Management Program (FedRAMP) compliant? No
Does the app comply with Family Educational Rights and Privacy Act (FERPA)? N/A
Does the app comply with Children's Online Privacy Protection Act (COPPA)? N/A
Does the app comply with Sarbanes-Oxley Act (SOX)? N/A
Does the app comply with NIST 800-171? N/A
Has the app been Cloud Security Alliance (CSA Star) certified? No

Questions

Questions or updates to any of the information you see here? Contact us!

Information Response
Do you have GDPR or other privacy or data protection requirements or obligations (such as CCPA)? Yes
Does the app have an external-facing privacy notice that describes how it collects, uses, shares, and stores customer data? Yes
Privacy Policy URL https://www.vertice.one/legal#privacy-policy
Does the app perform automated decision making, including profiling that could have a legal effect or similar impact? No
Does the app process customer data for a secondary purpose not described in the privacy notice (i.e. marketing, analytics)? No
Do you process special categories of sensitive data (i.e. racial or ethnic origin, political opinion, religious or philosophical beliefs, genetic or biometric data, health data) or categories of data subject to breach notification laws? No
Does the app collect or process data from minors (i.e., individuals under the age of 16)? No
Does the app have capabilities to delete an individual's personal data upon request? Yes
Does the app have capabilities to restrict or limit the processing of an individual's personal data upon request? Yes
Does the app provide individuals the ability to correct or update their personal data? Yes
Are regular data security and privacy reviews performed (for example, Data Protection Impact Assessments or privacy risk assessments) to identify risks related to the processing of personal data for the app? Yes

Questions

Questions or updates to any of the information you see here? Contact us!

Information Response
Does your application integrate with Microsoft identity platform (Microsoft Entra ID) for single-sign on, API access, etc.? Yes
Have you reviewed and complied with all applicable best practices outlined in the Microsoft identity platform integration checklist? Yes
Does your app use the latest version of MSAL (Microsoft Authentication Library) or Microsoft Identity Web for authentication? No
Does your app support Conditional Access policies? No
If your app does not use one of the above libraries, what authentication library or libraries does it use? No Microsoft authentication library is used. The app has no user sign-in, only app-only OAuth 2.0 client credentials, requested directly over HTTPS from the Microsoft identity platform v2.0 endpoints with .default scopes (Python requests library). Inbound Bot Framework bearer tokens are validated with PyJWT and cryptography against the published Bot Framework JWKS: RS256 signature, issuer, audience and expiry. ADAL is not used anywhere.
Does your app support Continuous Access Evaluation (CAE) No
Does your app store any credentials in code? No
Apps and add-ins for Microsoft 365 might use additional Microsoft APIs outside of Microsoft Graph. Does your app or add-in use additional Microsoft APIs? Yes

Data access using Microsoft Graph

Graph Permission Permission Type Justification Microsoft Entra App ID
Channel.ReadBasic.All application Verify a channel exists when user enters a channel link for channel notifications. Based on the info, we show the channel name to the user for confirmation that correct link was entered. a9925659-d8e3-4528-b200-f748a22791a2
Organization.Read.All application Reading basic information like the organization name to confirm to the user that the correct tenant was connected. a9925659-d8e3-4528-b200-f748a22791a2
User.ReadBasic.All application Used to synchronise the tenant's user list, retaining object id, email, display name, given name and surname per user, so Vertice users can be matched to their Teams identities. This powers automatic linking on matching email addresses and an admin screen for pairing users manually. Without it every user would have to self-link individually, which is not workable for thousands of users. The sync runs only when an administrator enables it. a9925659-d8e3-4528-b200-f748a22791a2

This application does not have Additional APIs.

Questions

Questions or updates to any of the information you see here? Contact us!

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