Explore how Microsoft Copilot Chat works
Get started with Microsoft Copilot Chat as a core conversational AI capability in Microsoft Copilot. Explore how it helps with everyday work, how information sources shape its responses, and how to access it with your work account. Learn to navigate conversations, use available work-information controls, and recognize the protections and responsibilities that apply to your data. This module supports learners with or without a Microsoft 365 Copilot add-on license.
Important
Your experience with Microsoft Copilot Chat may differ from what is presented in this training. Eligible Microsoft 365 subscriptions provide access to Copilot Chat but available features and access to organizational information vary by license, organizational settings, and feature rollout. For help identifying your license, see What Copilot license do I have?.
Learning objectives
By the end of this module, you are able to:
Describe Microsoft Copilot Chat and how its capabilities support common work tasks.
Identify how to access Copilot Chat with your work account across supported entry points.
Distinguish public web information, content you provide, and available organizational context as sources for Chat responses.
Navigate the Chat interface to start, continue, and manage conversations.
Explain how enterprise data protection applies to Chat and your responsibilities for handling information and activity history.
Prerequisites
- You should be familiar with accessing and using Microsoft 365.