Prepare to use generative AI at work

Beginner
Business User
Microsoft 365 Copilot

Use generative AI responsibly at work. Learn how it creates content, how to direct it with clear intent, protect sensitive data, verify what it produces, and own the result, and which Microsoft Copilot mode supports the outcome you need.

Learning objectives

After completing this module, you can:

  • Explain how generative AI uses prompts and learned patterns to create content.
  • Identify responsible AI principles and practices for protecting sensitive data.
  • Identify common AI risks and check key claims in AI-generated content against a trusted source before you use or share it.
  • Identify the Microsoft Copilot mode (Chat, Cowork, Code, or Autopilot) that supports the outcome you need for a task.

Prerequisites

Basic understanding of Microsoft 365 applications and services. No prior knowledge of generative AI is required.