Azure billing – tenant blocked due to inactivity – unable to access portal – credit card charge attempt

Nelson Jr. Henson 0 Reputation points
2026-08-18T02:34:41.8966667+00:00

Hi,

I used Azure free trial in the past and only used the free credits. After that my account was blocked due to inactivity yet Microsoft is still trying to charge my credit card. Fortunately, my card is locked so no charges went through. I can't check my Azure portal because my tenant is already blocked due to inactivity. I can't log a ticket because I can't login to Azure.

Please help!

Thanks!

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

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