Was double billed on July 30 for Microsft 365 Premium

Michael Lezon 0 Reputation points
2026-08-22T10:06:27.3833333+00:00

Was double charged for 365 premium on July 30th.

(PII Removed).

Please correct this. Greatly appreciate

have a good day

mike lezon

Microsoft 365 and Office | Subscription, account, billing | For home | Other
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  1. DaveM121 919.8K Reputation points Independent Advisor
    2026-08-22T10:39:24.5733333+00:00

    This forum is just a user to user forum, for account security and to protect users, no-one here has any account access, you will need to contact Microsoft Support directly to resolve the double payment problem, try using this method to contact their support.

    Go to this link: https://support.microsoft.com/contactus

    Select Microsoft 365

    Click 'Get Home Support'.

    In the box provided, type billing.

    Press Enter, then on the next page, scroll down and click 'Sign in to Contact Support'.

    Navigate to Microsoft 365 and Office - Manage my Subscription.

    Select the 'Chat with support agent in web browser' option

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  2. Michael Lezon 0 Reputation points
    2026-08-22T10:07:59.96+00:00

    Please credit back to my account the double charge.

    Thanks you

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