Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,640 questions with Microsoft 365 and Office | Subscription, account, billing | For home | Other tags
Cannot retrieve account
I have a game pass subscription constantly billing me on an account that I have failed to recover multiple times using the account recovery form. Is there another way to recover the account or stop the subscription?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
I have 2 365 accounts , I only need 1 account ,
Hi, I have 2 365 accounts ? I only need 1 account, the account which has 1 TB of storage. A renewal payment is due in 3 days time. I paid for a renewal 6 months ago, can you please sort this out for me. Many thanks Ian Duncan
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Microsoft Account not showing
Hello, I have paid for Microsoft 365 and see I last paid $140.39 in February 2026 for this but when I'm logged in online it shows I do not have a paid account. Please help.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Unfamiliar Orders
I have unfamiliar charges on my account for Roblox Apps. How do I dispute these?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Debitaron de mi cuenta, pero aún no actualizan la capacidad que. Necesito y no puedo ver los correos
Hola ayer me debitaron de mi cuenta para más capacidad en el outlook y aún no me llegan los correos, me ayudan porfa
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Cartao presente resgatado mas nao chegou na conta
Olá , hoje as 17:40 fiz o pedido de 4 cartões de 15 Reais e apenas chegou 3 , e meus pontos foram gasto e ate agora nao chegou o ultimo que paguei. chegou apenas 3/4 cartões comprados
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Microsoft Office was deactived when it should not have been
Microsoft deactivated Microsoft Office when I am paid in full
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
how to cancel 365
How do I cancel my 365 subscription? I click and click and click and get nowhere.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Downgrade to Family Classic
My Microsoft 365 Family plan of 129 EUR will be automatically renewed soon and I would like to downgrade it to a Family Classic plan. I have a few family members taking already advantage of the current subscription, and I don't want them to go through…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I do not need a family subscription - I just use on my laptop
I do not need a family subscription. I require outlook for email, word and excel, (I could live without word and excel if I had to but would have to print some docs before no longer having access. I would need notes or something) and edge for…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
How do I find out about a charge on my Credit Card from Microsoft? I have tried for hours. It is not under my account.
I am the treasurer at my church and have charges on our church credit card for Office 365. Nobody knows who put it on there. I would like to be able to use the account since it is paid for but can't find the login information
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Duplicate Billing
I am being billed annually as well as monthly for M365 I cannot find a working phone number to call
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Billing support
How do I get an actual person to speak with to review my billing questions
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
AI answer
Was double billed on July 30 for Microsft 365 Premium
Was double charged for 365 premium on July 30th. (PII Removed). Please correct this. Greatly appreciate have a good day mike lezon
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
recover Office 2021 license which is required to be updated with no fault on my part but being punished for forgetting the login details.
I am locked out of the Microsoft account associated with my Office 2021 license. The Automated Customer Self-Recovery (ACSR) process is failing due to stale account information. I am the legitimate owner of the product and can provide proof of purchase…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
can't download app from a shared subscripton
My wife is sharing her membership and i can't download app and access word
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I cant afford $135/mo what can I do?
I cant afford the $135 mo but I'm afraid to loose my hotmail and my kids gaming account. What can I do?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
How do I convince Microsoft to reinstate my account that was recently hacked?
Hi everyone. On August 15, my Microsoft account was hacked. The password was changed and then the sign in email was changed to an email known to be associated with hackers. The next morning, I noticed the login into Xbox was via a changed email although…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
my subscriptions do not show up in my account
My payments are going through monthly but my subscription does not show up in my account
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
contact a real person
How can I speak to someone RE my current plan and upgrade possibilities AND how to do it. please advise me how contact a source to talk
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.