How do I clear the "Let's keep your account secure" dialog?

"Let’s keep your account secure" appears when another sign-in method must be added for the work or school account.

Use one of these supported ways to clear it:

1. In the sign-in window, select Next and complete the prompts to add another way to verify identity.
2. If that flow does not complete, go directly to the Security info page in My Sign-ins and add another sign-in method:
   • Open Sign in
   • Select Add sign-in method
   • Follow the prompts to register another verification method

If the sign-in is being blocked during verification, these are the documented recovery steps:

1. Try another verification method already connected to the account.
2. Try another network, such as switching between Wi‑Fi and cellular or using a different Wi‑Fi network.
3. Wait before retrying. Repeated attempts can extend the block. Waiting 24 hours may help, and in some cases waiting longer, up to 1 week, is recommended.

If the organization admin controls the sign-in requirement, an admin can remove the requirement in some cases.

• Verifying your identity when signing in to a work or school account
• Common problems with two-step verification for a work or school account