3,002 questions with Microsoft Security | Microsoft Entra | Other tags

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How do I clear the "Let's keep your account secure" dialog?

When I attempt to sign into Azure, after the username and password screens, I get a dialog that says "Let's keep your account secure" whenever I attempt to login, but the dialog never clears and doesn't let me log in. I was able to connect my…

Microsoft Security | Microsoft Entra | Other
asked 2026-08-22T15:49:58.6266667+00:00
Bob Tryon 0 Reputation points
answered 2026-08-22T15:50:09.1533333+00:00

AI answer

0 answers

Entra External ID: MFA works in Azure Portal or any other site or in Azure ad B2C but not when signing in via External ID / CIAM user flow

Hi, We have users who get MFA when signing into the Azure Portal, but no MFA prompt when the same users sign in through our Entra External ID (CIAM) user flow. Observed behavior Azure Portal sign-in: MFA is triggered (Microsoft policies and/or…

Microsoft Security | Microsoft Entra | Other
asked 2026-08-20T14:04:38.7266667+00:00
Naman Gupta 0 Reputation points
commented 2026-08-21T07:02:29.41+00:00
Naman Gupta 0 Reputation points
0 answers

Urgent: Sole Global Administrator Locked Out Due to MFA – Need Data Protection/Tenant Recovery Contact

I have an urgent access issue with my Microsoft 365 administrator account. I lost access to my old mobile device, on which the Microsoft Authenticator app was configured. As a result: I can no longer complete MFA. I cannot access the administrator…

Microsoft Security | Microsoft Entra | Other
asked 2026-08-18T07:07:49.7166667+00:00
Daniel Carbone 0 Reputation points
commented 2026-08-21T02:30:30.72+00:00
Daniel Carbone 0 Reputation points
0 answers

Azure Files Entra Kerberos Failing: Missing CIFS SPN Causes Repeated SMB Login Prompts

We’re trying to use Azure Files with Microsoft Entra Kerberos for cloud-only Entra identities. The storage account reports DirectoryServiceOptions: AADKERB, and the Entra-joined Windows client has AzureAdPrt = YES, CloudTgt = YES, Cloud Kerberos enabled,…

Microsoft Security | Microsoft Entra | Other
asked 2026-08-18T16:58:05+00:00
Ryan Sokolowsky 0 Reputation points
0 answers

Erro: AADSTS16000 ao acessar o tenant e ao tentar Manage tenants → Delete

Tenant ID: f8cdef31-a31e-4b4a-93e4-5f571e91255a E-mail da conta criadora: ******@hotmail.com Erro: AADSTS16000 ao acessar o tenant e ao tentar Manage tenants → Delete Pedido: exclusão definitiva do tenant órfão

Microsoft Security | Microsoft Entra | Other
asked 2026-08-18T13:01:05.65+00:00
Anselmo Peres 0 Reputation points
0 answers

AADRiskyUsers table in Microsoft Sentinel stopped receiving new records while Entra Risky Users continues to update

We would like to ask whether there is a backend issue, ingestion delay, export failure, or service-side problem specifically affecting the delivery of AADRiskyUsers records from Microsoft Entra ID to Log Analytics/Microsoft Sentinel?

Microsoft Security | Microsoft Entra | Other
asked 2026-08-18T03:03:23.0733333+00:00
Jeffrey 0 Reputation points
2 answers

Entra Cloud Sync

We installed agent on Windows server. Allowed all firewall exceptions. When we go in and do Provision on demand, then put in test user distinguished name. It gives Error code InvalidCredentials We tried opening ticket, but we going on two weeks now,…

Microsoft Security | Microsoft Entra | Other
asked 2026-08-17T18:47:34.0466667+00:00
John Chapman 0 Reputation points
answered 2026-08-17T18:58:55.6833333+00:00
Bence Weiszmann 650 Reputation points
1 answer

Unable to register device on entra id

Unable to login on any app of Microsoft like OneDrive, Outlook, Team. It reaches to Registering your device and fails. I have tried removing the device from Entra ID and removing Credentials from Windows credentials.

Microsoft Security | Microsoft Entra | Other
asked 2026-08-17T13:06:56.19+00:00
Hrushikesh Kulkarni 0 Reputation points
commented 2026-08-17T16:57:54.5266667+00:00
Bence Weiszmann 650 Reputation points
1 answer One of the answers was accepted by the question author.

IE mode window closes immediately after client certificate selection on Microsoft Entra ID joined devices, but works on AD joined devices

Hello, We are investigating an issue with a legacy website opened in Microsoft Edge IE mode. The website works correctly on Active Directory domain-joined devices, but it does not work on Microsoft Entra ID joined and Intune-managed…

Microsoft Security | Microsoft Entra | Other
asked 2026-07-29T11:54:59.7066667+00:00
喩華 20 Reputation points
commented 2026-08-14T04:50:47.73+00:00
喩華 20 Reputation points
1 answer

Multuple Azure Logins, failing, cant get to tenant or change my billing source.... need help walking through and solving this step by step. Read belo, don't even know which login and passwords should work.

I am locked out of the Azure portal and cannot submit a support request through the normal channel, because that requires signing in — which is the thing that is failing. I have several Microsoft identities that have become tangled, and I can no longer…

Microsoft Security | Microsoft Entra | Other
asked 2026-08-07T03:20:37.41+00:00
Charles Steinhardt 0 Reputation points
answered 2026-08-12T06:37:35.0366667+00:00
CSS 0 Reputation points
0 answers

Microsoft Entra ID Tenant lockout

I am the sole Global Administrator of an Azure/Microsoft Entra tenant and I am locked out because the MFA credential for my administrator identity is not being accepted. My underlying account is a personal Microsoft account. I need a Data…

Microsoft Security | Microsoft Entra | Other
asked 2026-08-10T19:45:33.1166667+00:00
TARUN SHANGLE 0 Reputation points
0 answers

Unable to delete Default Directory tenant — stuck bouncing between consumer and commercial support

I'm the sole owner (via personal Microsoft Account) of a Default Directory tenant with no active subscriptions or other users. My ultimate goal is to close this Microsoft account entirely, but I'm stuck in a loop that no support channel will…

Microsoft Security | Microsoft Entra | Other
asked 2026-08-10T17:35:48.5766667+00:00
JA 0 Reputation points
1 answer

How do I configure SCIM from Entra AD to GitHub Enterprise

Whenever I try to set up SCIM from Entra to GitHub Enterprise I keep getting the following error: There was an error when attempting to acquire the access token. Error details: Your application is not reachable. Check the address or tenant identiifer…

Microsoft Security | Microsoft Entra | Other
asked 2026-08-10T15:34:47.4033333+00:00
Tim Beamer 0 Reputation points
answered 2026-08-10T15:35:08.87+00:00

AI answer

1 answer

Azure for Students: How can I verify student status without a college email address?

Hi, I am currently enrolled as a college student, but my college does not provide students with an institutional/student email address. I would like to sign up for Azure for Students, but the registration process is asking for a student email address for…

Microsoft Security | Microsoft Entra | Other
asked 2026-08-09T14:20:06.17+00:00
Meghana Pabba 0 Reputation points
answered 2026-08-09T14:26:19.43+00:00
Marcin Policht 103.7K Reputation points MVP Volunteer Moderator
0 answers

Have access to Microsoft Account and can login but locked out of Azure due to old authenticator for the same email/account

I have access to my Microsoft account but I am locked out of the Azure portal because Azure is requiring an old Microsoft Authenticator registration that no longer exists. The only available verification methods are through the old Authenticator app. …

Microsoft Security | Microsoft Entra | Other
asked 2026-08-08T23:40:11.5333333+00:00
F 0 Reputation points
2 answers

Can't login to my azure account. Login asks for 6 digit code, but my authenticator gives me 8 digits code

I am unable to log in to my Azure account. Azure asks for a 6-digit Microsoft Authenticator code, but my app generates an 8-digit code. I can log in to Outlook and other Microsoft services, but not Azure. Please help me resolve this issue. Thank you.

Microsoft Security | Microsoft Entra | Other
asked 2026-02-06T03:08:40.07+00:00
Luis Carranza 0 Reputation points
answered 2026-08-08T16:51:10.59+00:00
Rambo 21 Reputation points
0 answers

Global Secure Access Client - QUIC Disabled in Firefox, still fails health check

Hi all, Ive setup and installed the Global Secure Access client and run the Health Checks. Everything is "True" except for QUIC Disabled in Firefox. Ive followed all instructions I could find, Ive disabled network.http.http3.enable via…

Microsoft Security | Microsoft Entra | Other
asked 2026-08-07T00:10:10.09+00:00
Dan Snell 20 Reputation points
1 answer

Como posso recuperar minha conta que foi comprometida

Eu tentei entrar na minha conta (******@gmail.com) e estava dando erro dizendo “Essa conta da Microsoft não existe. Insira uma conta diferente.“ Então entrei em contato com o suporte que me respondeu dizendo que teve um acesso não autorizado na minha…

Microsoft Security | Microsoft Entra | Other
asked 2026-08-06T18:07:56.09+00:00
Rebeca 🎀 0 Reputation points
answered 2026-08-06T18:08:18.9933333+00:00

AI answer

0 answers

How do I investigate a 500 with no error message on Entra Verified ID's GET issuanceToken API?

This endpoint started failing for me yesterday with no code or config changes on my end. The full error message is: { "requestId":"a46fdfa1b2a857e8dfddfdb7bcdf638d", "date":"Thu, 06 Aug 2026 02:17:30 GMT", …

Microsoft Security | Microsoft Entra | Other
asked 2026-08-06T18:07:44.7366667+00:00
Tim Hwang 0 Reputation points
7 answers

That Fingerprint is too similar to one that's already set up.

Just some background here first. We have a hybrid setup, AD and AAD using Azure AD Connect. Windows Hello for Business Cloud Trust has been set up and working fine. However, for whatever reason, some users sometimes are not able to sign in to Windows…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
Windows for business | Windows Client for IT Pros | User experience | Other
Microsoft Security | Intune | Other
Microsoft Security | Microsoft Entra | Other
asked 2023-11-02T15:09:34.74+00:00
Woody Chiu at RASI 251 Reputation points
answered 2026-08-06T14:54:12.5033333+00:00
Shearms 0 Reputation points