168 questions with Outlook | Web | Outlook on the web for business | Contacts tags

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2 answers One of the answers was accepted by the question author.

how to fix issue of blank file when exporting all contacts (header only is in CSV file)

How do you fix an issue when trying to export contacts (just under 1400) and the csv file has a header row only.

Outlook | Web | Outlook on the web for business | Contacts
asked 2026-08-12T17:21:26.3833333+00:00
Leslie Stevens 20 Reputation points
commented 2026-08-13T19:26:09.9266667+00:00
Jayden-P 1,840 Reputation points Independent Advisor
2 answers

How do I stop Outlook from auto-populating email addresses?

More than once, I have been bitten because the To email address is populated with a name close to the intended recipient, and I have not caught it. How do I stop this auto-action?

Outlook | Web | Outlook on the web for business | Contacts
asked 2026-07-30T16:40:32+00:00
Jennifer Morgan 0 Reputation points
commented 2026-07-31T07:40:41.2166667+00:00
Hornblower409 13,020 Reputation points
1 answer One of the answers was accepted by the question author.

How to create a new category in Outlook Contacts

I need to add new contacts to my email and identify them in a new category. I cannot find a way to do this. Please advise.

Outlook | Web | Outlook on the web for business | Contacts
asked 2026-07-09T19:38:57.8766667+00:00
Jim Chupa 20 Reputation points
accepted 2026-07-09T20:52:42.7833333+00:00
Jim Chupa 20 Reputation points
2 answers

Organize contacts using Categories & New contact editor behave so badly.

These new Organize contacts using Categories & New contact editor behave so badly. How can we delete multiple contacts now? Do we have to delete them one by one? That's not very practical. The new contact editor does not update contacts…

Outlook | Web | Outlook on the web for business | Contacts
asked 2026-06-02T11:06:36.3633333+00:00
Jeff Warren 0 Reputation points
commented 2026-07-06T08:49:54.6033333+00:00
Tamara-Hu 18,035 Reputation points Microsoft External Staff Moderator
1 answer

How to get updated email info into my email favorites

How to get updated email info into my email favorites. Some people have new addresses and/or phone numbers, but it does not show if they are saved as a favorite; it retains the old information, even if the email address no longer exists.

Outlook | Web | Outlook on the web for business | Contacts
asked 2026-06-25T17:52:23.7866667+00:00
Vincent, Marlena 0 Reputation points
edited a comment 2026-06-26T22:25:35.38+00:00
Kristen-L 15,650 Reputation points Microsoft External Staff Moderator
1 answer

Query for Address Book List in Microsoft 365 Admin Center

I have 5 companies in a single Microsoft Entra ID (Azure AD) P2 tenant with different domain. My requirement is: One specific company (Company A) must be completely hidden from the other four companies. Users from the other 4 companies: ❌ Should NOT…

Outlook | Web | Outlook on the web for business | Contacts
asked 2026-06-25T15:20:58.5733333+00:00
Saeydul Amin 10 Reputation points
answered 2026-06-25T16:45:39.9733333+00:00
Alexis-NG 18,065 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Request for Assistance with Bulk Contact Export and Deletion

Hello, We are currently facing a challenge with one of our clients regarding the management of a large volume of contacts. The client needs to export and subsequently delete approximately 29,000 contacts. Unfortunately, the standard approach available to…

Outlook | Web | Outlook on the web for business | Contacts
asked 2026-06-19T14:57:12.2466667+00:00
EL ACHBOURA Hicham 20 Reputation points
edited an answer 2026-06-22T19:15:04.13+00:00
Lia V 8,115 Reputation points Microsoft External Staff Moderator
2 answers

New Outlook Shared Contacts migration

Hello, I am looking for the best way to create a shared list for contacts that can be shared, edited, and updated live with multiple people. New outlook is coming down the pipeline quicker than I wish it was and it doesn't support the use of public…

Outlook | Web | Outlook on the web for business | Contacts
asked 2026-06-17T19:39:04.6533333+00:00
Tucker Kram 0 Reputation points
answered 2026-06-17T20:50:11.6833333+00:00
Kristen-L 15,650 Reputation points Microsoft External Staff Moderator
1 answer

How to get the Outlook Contact web preview pane back?

Hello, It looks there is a new webUI for Outlook Contacts. Unfortunately the preview pane disappeared and you need to click on the contact to open a box and navigate through tabs to get access to the contact information while it was all showing on one…

Outlook | Web | Outlook on the web for business | Contacts
asked 2026-06-08T17:25:53.0633333+00:00
Florian Kolmer 0 Reputation points
edited an answer 2026-06-08T19:21:50.23+00:00
Kristen-L 15,650 Reputation points Microsoft External Staff Moderator
2 answers

autofill contacts not detected

autofill contacts not detected by name in the new outlook

Outlook | Web | Outlook on the web for business | Contacts
asked 2026-06-03T04:11:18.7233333+00:00
Hamirwasia, Sourabh (IWM/SG) 0 Reputation points
commented 2026-06-08T09:37:44.6366667+00:00
Ana Le 2,225 Reputation points Independent Advisor
3 answers

Global address list

Hi Team, I have the latest version of the Windows MS Outlook app running on my PC. My global address list is not loading. It says "could not load contact list. I open MS Outlook from the web and get the same error. Can you help me pls. Regards Peter

Outlook | Web | Outlook on the web for business | Contacts
asked 2026-05-28T13:06:06.55+00:00
Peter Pilgrim 0 Reputation points
commented 2026-06-05T15:41:32.8566667+00:00
Jess-Q 12,700 Reputation points Microsoft External Staff Moderator
2 answers

Distribution list updates

I have 2 email distribution list I use frequently. Ive had my IT update, but it never works out. I need this updated often as staff come and go. Are there directions to do this?

Outlook | Web | Outlook on the web for business | Contacts
asked 2026-06-02T17:21:03.27+00:00
Hite, Annmarie 0 Reputation points
edited an answer 2026-06-02T22:26:39.0533333+00:00
Chris Duong 10,705 Reputation points Microsoft External Staff Moderator
2 answers

[Moderator note: Personally Identifiable Information removed] Email Distribution Group Updates Needed

I am currently listed as an owner of the Outlook [Moderator note: Personally Identifiable Information removed] Distribution group. I need to remove my name and add [Moderator note: Personally Identifiable Information removed] as owner of the group;…

Outlook | Web | Outlook on the web for business | Contacts
asked 2026-05-26T15:43:07.11+00:00
Deubel,Lisa 0 Reputation points
edited an answer 2026-05-26T17:13:12.4833333+00:00
Chris Duong 10,705 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

How to share or create a large contact list without manually adding each address?

I have a contact list with 70+ people that I need to share with someone. I understand the Share Contact function is no longer available, but is there any way to recreate such a large list without manually adding each person, or copy/pasting the entire…

Outlook | Web | Outlook on the web for business | Contacts
asked 2026-05-18T20:12:17.4066667+00:00
Maya Rodriguez 20 Reputation points
commented 2026-05-21T23:06:16.1733333+00:00
Ruby-N 13,320 Reputation points Microsoft External Staff Moderator
3 answers

How to turn-off Honorifics to people's names

Hello, Is there a way to turn the function for honorifics off? Deleting the contacts from outlook and re-adding them is time consuming and does not help when populating new contacts.

Outlook | Web | Outlook on the web for business | Contacts
asked 2025-03-03T17:38:53+00:00
Anonymous
edited an answer 2026-05-21T15:25:07.3833333+00:00
_AW_ 68,741 Reputation points Volunteer Moderator
2 answers

Outlook Email Contact Suggestions

I am trying to clear my contact suggestions cache for my outlook email. I already cleared it and waited 48 hours but the contacts are still appearing in my email suggestions. Am I doing something wrong, or do I need to wait longer? Can you manually clear…

Outlook | Web | Outlook on the web for business | Contacts
asked 2026-05-12T01:27:58.4633333+00:00
All Terrain Expedition Camper Trucks 0 Reputation points
edited an answer 2026-05-12T22:46:06.5666667+00:00
Hornblower409 13,020 Reputation points
2 answers

Outside email continues to populate in the to field

An outside email address from a client continues to populate when sending an accounts payable email internally.

Outlook | Web | Outlook on the web for business | Contacts
asked 2026-04-30T16:09:16.57+00:00
Steve Harper 0 Reputation points
commented 2026-05-03T15:27:35.1+00:00
Vy Nguyen 11,410 Reputation points Microsoft External Staff Moderator
3 answers

How to add a new member to the Group that I created

I'm unable to add any new members to the group that I have created - @IndiaQALeadership. I'm getting an error that states "Parsing of response content failed in Api operations". Please help. Need to add "[Moderator note: personal info…

Outlook | Web | Outlook on the web for business | Contacts
asked 2026-03-23T13:58:10.6+00:00
Ts, Kumuda 0 Reputation points
commented 2026-04-02T14:31:40.0233333+00:00
Alina Le 4,885 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

How long does it take for a member to show up on the DL-address email once I have added the member?

I added a new member to my DL but she has yet to appear. When I go back into the membership the member's name is listed but when I try to send a new email this member's name is not listed. How long does this take to activate?

Outlook | Web | Outlook on the web for business | Contacts
asked 2026-04-01T17:08:15.61+00:00
Justice, Cheryl 20 Reputation points
accepted 2026-04-01T17:08:47.6566667+00:00
Justice, Cheryl 20 Reputation points
1 answer One of the answers was accepted by the question author.

Import a contact list - do not want to lose the original contact list

I need to import a contact list from our retiring CEO to our new CEO....I want to do this soon, before our CEO retires. I am worried that if I import the contacts from the retiring CEO, he will lose all his contacts, and I don't want that to happen.…

Outlook | Web | Outlook on the web for business | Contacts
asked 2026-03-30T19:10:34.29+00:00
Carolyn Frank 20 Reputation points
accepted 2026-03-30T19:11:43.65+00:00
Carolyn Frank 20 Reputation points