189 questions with Microsoft Teams | Microsoft Teams for business | Chats | Search messages and conversations tags

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2 answers One of the answers was accepted by the question author.

Why was the message history of Teams disappeared and how can I recover and let it do not?

The messages were disappeared in Teams. Why did it happen and how can I fix it? (Originally, there were many messages between 19th Dec 2025 and today.)

Microsoft Teams | Microsoft Teams for business | Chats | Search messages and conversations
asked 2026-08-07T05:14:04.39+00:00
Seongbeen Mun 20 Reputation points
commented 2026-08-10T01:10:19.0666667+00:00
Seongbeen Mun 20 Reputation points
1 answer

I have removed my teams chat, but it is showing in recent, when i click on it no chat show but person detail and date time show.

chat time, person detail is showing in recent. I have already removed chat history, but it is not removed from recent. we are not using ant retention policy. please help Moved from: Microsoft Teams (no subtag)

Microsoft Teams | Microsoft Teams for business | Chats | Search messages and conversations
asked 2026-07-17T05:06:33.93+00:00
Surya Kant Sharma 0 Reputation points
commented 2026-07-18T00:29:31.6966667+00:00
Huy-K 13,985 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Teams Desktop App - Chat History Intermittently Missing and Unable to Send Messages (Web Version Works Fine)

Hi Team, We are experiencing an intermittent issue with the Microsoft Teams desktop application in our organization, and we would appreciate any guidance or recommendations. Issue Summary: Only some users are affected (not organization-wide). The…

Microsoft Teams | Microsoft Teams for business | Chats | Search messages and conversations
asked 2026-07-08T05:21:32.1766667+00:00
Alfin CP 0 Reputation points
commented 2026-07-08T23:32:23.0933333+00:00
Sophie N 18,175 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

How to disable team version check

Hi, Would it be possible to disable team app to check version is out of date? Because most computers can not have internet access. Thanks.

Microsoft Teams | Microsoft Teams for business | Chats | Search messages and conversations
asked 2026-07-01T13:15:16.8966667+00:00
Hsu Yao Chang 41 Reputation points
commented 2026-07-06T12:10:04.52+00:00
Vergil-V 16,990 Reputation points Microsoft External Staff Moderator
2 answers

History of previous chats. Start date/time; End/time; duration of the chat with that person.

In MICROSOFT TEAMS When I chat I don't see History of previous chats. Start date/time; End/time; duration of the chat with that person. Why?

Microsoft Teams | Microsoft Teams for business | Chats | Search messages and conversations
asked 2026-06-10T08:29:57.18+00:00
Semyon Foygel 0 Reputation points
commented 2026-06-11T16:27:35.05+00:00
Liora D 18,910 Reputation points Microsoft External Staff Moderator
2 answers

Need Assistance Recovering Deleted Teams Chat Evidence

Hi, I need assistance regarding deleted messages/files in Microsoft Teams. A colleague sent me sensitive information that should not have been shared. The situation has now escalated, and the colleague has deleted the messages/files from the chat…

Microsoft Teams | Microsoft Teams for business | Chats | Search messages and conversations
asked 2026-05-19T05:44:41.5566667+00:00
Mark Jordaan 0 Reputation points
commented 2026-05-19T23:48:26.77+00:00
Huy-K 13,985 Reputation points Microsoft External Staff Moderator
2 answers

Draft Messages Rollout Status

The ability to view your current drafts in team was slated to begin rollout in Feb 2026 according to the public roadmap: https://www.microsoft.com/en-us/microsoft-365/roadmap?id=542789. Has anyone seen this in their instance yet?

Microsoft Teams | Microsoft Teams for business | Chats | Search messages and conversations
asked 2026-05-18T14:49:33.6466667+00:00
rayoung 0 Reputation points
edited a comment 2026-05-19T22:38:01.6366667+00:00
Kai-L 17,480 Reputation points Microsoft External Staff Moderator
2 answers

Is it possible to identify Teams chats with unmanaged accounts?

A user in my organization has received a message from a Teams unmanaged account and I need to know if it's possible to identify the IP address and/or the e-mail of whom has sent the message.

Microsoft Teams | Microsoft Teams for business | Chats | Search messages and conversations
asked 2026-05-14T19:48:24.5333333+00:00
edited a comment 2026-05-15T22:01:42.9+00:00
Kristen-L 15,650 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Uread from here fails to work!

When I mark 'Unread From Here' in a chat the next time I open that conversation Teams does not take me back to that point? Worse it removes the marker and puts me at the end of said conversation - making the mark 'unread from here' completly redundant as…

Microsoft Teams | Microsoft Teams for business | Chats | Search messages and conversations
asked 2026-05-11T04:24:04.75+00:00
bluelionman 20 Reputation points
accepted 2026-05-11T04:25:48.3266667+00:00
bluelionman 20 Reputation points
2 answers

How to get all messages from 01/01/2024 to 08/31/2025

Several employees are not visible that I have had chats with, I don't recall the names I had so many. Looking for all employees from 01/01/2024 to 08/31/2025.

Microsoft Teams | Microsoft Teams for business | Chats | Search messages and conversations
asked 2026-04-29T14:19:43.85+00:00
JOHNSON, LAVADA 0 Reputation points
commented 2026-04-30T14:38:05.6466667+00:00
Killian N 3,310 Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

Unable to Communicate with Any Users in Microsoft Teams

Hello Support Team, I am unable to communicate with any users in Microsoft Teams. My account appears as an unknown user, and messages are not being delivered. Please check my account access and help resolve this issue. Regards

Microsoft Teams | Microsoft Teams for business | Chats | Search messages and conversations
asked 2026-04-21T14:31:29.5033333+00:00
Aravinth M 20 Reputation points
accepted 2026-04-28T05:33:31.0333333+00:00
Aravinth M 20 Reputation points
2 answers

User not available in Teams Search

Hey, I have problem with Teams user - hybrid AD + E5 license. After I changed Last Name, user is not available in Teams Search. I tried to rewrite all user details, like Name, Lasn Name, mail, Userproxy, etc. I tried sync again, I checked different…

Microsoft Teams | Microsoft Teams for business | Chats | Search messages and conversations
asked 2026-03-24T08:25:30.06+00:00
Damian Lisak 0 Reputation points
commented 2026-04-01T08:02:35.94+00:00
Steven-N 25,315 Reputation points Microsoft External Staff Moderator
2 answers

Transcript or extract from a Teams Chat (Non-Meeting Transcript)

Is there functionality within Teams to extract or download a transcript of a "Chat" not a meeting? There have been several instances where I need to extract a Teams Chat conversation and using the copy/paste method into word is sloppy and time…

Microsoft Teams | Microsoft Teams for business | Chats | Search messages and conversations
asked 2026-03-24T14:23:52.57+00:00
Bosque, Rolando 0 Reputation points
commented 2026-03-25T22:14:36.6466667+00:00
Hendrix-C 19,970 Reputation points Microsoft External Staff Moderator
2 answers

Missing chat conversation in Teams on windows

A user is missing parts of their chat conversation with other people and in groups while using the Windows app of Teams. However using the mobile and web based version have all chat conversation. I have tried reinstalling and clearing the cache but the…

Microsoft Teams | Microsoft Teams for business | Chats | Search messages and conversations
asked 2026-03-11T02:50:07.09+00:00
Stanley 5 Reputation points
edited an answer 2026-03-19T10:28:41.9333333+00:00
Daniel-Vo 6,185 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Teams Desktop App Not Showing Chat History/Channel Posts After Reinstall

We encountered a Teams issue, so we uninstalled the Teams app and reinstalled it from the official website. However, after reinstalling, previous chat history and posts in Teams channels are not visible in the Teams desktop app. They are displayed…

Microsoft Teams | Microsoft Teams for business | Chats | Search messages and conversations
asked 2026-02-06T07:37:15.37+00:00
Jang Minki 60 Reputation points
commented 2026-03-17T01:47:03.5566667+00:00
Jang Minki 60 Reputation points
2 answers

How to search Teams Messages for a specific Emoji (BUG?)

Hi Team, I am putting the ⚠️ emoji in messages, quotes etc. when I see someone raise data issues. The goal is to then search teams for that Emokji and it will bring up everything I've marked as a data issue. When I do search in the search bar, my…

Microsoft Teams | Microsoft Teams for business | Chats | Search messages and conversations
asked 2026-03-11T10:44:26.3166667+00:00
Finn Roberts 0 Reputation points
answered 2026-03-11T12:48:16.5566667+00:00
Nam-D 3,885 Reputation points Microsoft External Staff Moderator
1 answer

Users within a Teams Group can be seen, but not searched

I am an admin for my tenant, and have multiple users that are assigned as member to a Teams group that cannot be searched for within the group. I can search for them in the admin centers, and have verified that they are not hidden from the GAL, and that…

Microsoft Teams | Microsoft Teams for business | Chats | Search messages and conversations
asked 2026-03-06T18:50:09.04+00:00
Becca Reed 0 Reputation points
commented 2026-03-09T16:16:00.26+00:00
Kristen-L 15,650 Reputation points Microsoft External Staff Moderator
5 answers

Microsoft Teams Search Not Working – Tried All Troubleshooting Steps

Hello, Since yesterday, the search function in Microsoft Teams (desktop app, mobile app, and web version) has completely stopped working for me. This issue started right after a group call and has persisted ever since. Here are all the steps I have…

Microsoft Teams | Microsoft Teams for business | Chats | Search messages and conversations
asked 2025-08-11T13:51:00.95+00:00
Bita Malekshahi 30 Reputation points
commented 2026-03-06T06:15:51.9666667+00:00
Rishwitha, Parise 0 Reputation points
2 answers

Does Team export any conversation between 2 people?

Look at the time frames under the text ther are missing text from myself and the person I was texting. I have notice for several months that my text(s) from a period of time example 8:45 uesyerday to 8:45 the next day and they go missing for sometimes 8…

Microsoft Teams | Microsoft Teams for business | Chats | Search messages and conversations
asked 2026-02-06T03:36:32.8933333+00:00
patty mcclure 0 Reputation points
edited a comment 2026-02-08T07:03:46.67+00:00
Jade Ng 15,045 Reputation points Microsoft External Staff Moderator
2 answers

i bought 46permonth business microsoft 365 for the teams functjon. but i can not use the normal function, i can not call, i can not talk.to anyone else outside.the company organization, please help me out.

i bought the 46 per month version business microsoft 365 for the teams function. but i can not use the normal function of teams, i can not call, the phone button is grey color, i can not talk.to anyone else outside.the company organization, please help…

Microsoft Teams | Microsoft Teams for business | Chats | Search messages and conversations
asked 2026-01-22T04:35:04.8066667+00:00
zhangnancy 0 Reputation points
commented 2026-01-24T08:33:45.56+00:00
AlexDN 11,440 Reputation points Microsoft External Staff Moderator