1,211 questions with Microsoft 365 and Office | OneDrive | For home | MacOS tags

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2 answers

Migration of Existing OneDrive to a new Mac.

I just received my new MacBook Air. While migrating my OneDrive to this new computer, OneDrive has created duplicate folders. What am I supposed to do? How do I fix this?

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-08-10T14:00:16.1666667+00:00
ALEXANDER KONOVALOV 0 Reputation points
commented 2026-08-23T01:02:46.8866667+00:00
Kai-H 25,090 Reputation points Microsoft External Staff Moderator
2 answers

One Drive issues

Hello, I continue to receive the error message "cannot reach shared library "One drive" but my One Drive is active. Its just allowing anything to be saved. Any suggestions?

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-08-22T05:14:00.2266667+00:00
Calvin Cabarrus 0 Reputation points
commented 2026-08-23T00:02:42.52+00:00
Vikki-T 8,550 Reputation points Microsoft External Staff Moderator
2 answers

Onedrive - personal vault - can't access it (from the Onedrive web site)

Hello When trying to open my Personal Vault from the Onedrive.live.com site, I'm asked to authenticate as expected. I provide my credentials. I'm then asked to authenticate, a second time. The vault opens eventually but is empty (no files). Instead, I…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-08-19T16:58:36.24+00:00
Rodol Go 0 Reputation points
commented 2026-08-22T06:04:37.71+00:00
Rodol Go 0 Reputation points
4 answers

TRANSFER FILES FROM MICROSOFT ON MY MAC TO MY HARD DRIVE

Can't find any way to do this so that I can reduce my storage.

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-08-19T10:07:18.1766667+00:00
Leonard Granger 5 Reputation points
answered 2026-08-22T02:44:03.9966667+00:00
DYARI BARHAM 37,156 Reputation points Independent Advisor
1 answer

Finding file which haven't been deleted

Few months ago I synchronized One Drive with my external hard drive. All was fine then. In this evening I've discovered that many file just aren't any more in cloud and on my hard drive also. I never deleted (many of them being personal pictures so I do…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-08-20T19:19:09.13+00:00
Catalin Barbulescu 0 Reputation points
edited an answer 2026-08-21T02:41:14.7933333+00:00
Chloe-V 11,695 Reputation points Microsoft External Staff Moderator
1 answer

OneDrive Mac duplica pasta local e desincroniza — 2ª vez. Como evitar?"

Meu OneDrive no Mac criou uma segunda pasta local e parou de sincronizar a original, mesmo com os aliases apontando para o mesmo caminho. Isso já é a segunda vez que acontece. Quero entender: (1) o que especificamente causa a criação de uma nova pasta…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-08-20T18:19:39.32+00:00
Monica Baliu 0 Reputation points
answered 2026-08-21T02:31:59.42+00:00
Chloe-V 11,695 Reputation points Microsoft External Staff Moderator
2 answers

Still can't log into Personal Vault on my iMac

This has been going on for months now. I'm not interested in using a different browser or using incognito mode. Fix it or I'm off to iCloud.

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-08-13T10:30:31.25+00:00
Chris Monnelly 0 Reputation points
commented 2026-08-21T00:06:56.7166667+00:00
Xavier-D 11,805 Reputation points Microsoft External Staff Moderator
2 answers

Cannot access personal vault through any browser on Mac

My Onedrive app on iphone is fine. Onedrive via safari and edge work =fine on Mac, EXCEPT that I keep getting a message that personal vault needs unlock

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-08-18T20:54:08.9833333+00:00
Ken Cohen 5 Reputation points
commented 2026-08-20T06:35:53.36+00:00
Kai-H 25,090 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Codes d’erreur : FilterStatus::-93 (0xffffffa3) [Permanent] [SyncRootManagerTools.cpp:128 `Odfs::Fs::CommonPlaceholders::CommonSyncRootRegisterVnop`]

Codes d’erreur : FilterStatus::-93 (0xffffffa3) [Permanent] [SyncRootManagerTools.cpp:128 Odfs::Fs::CommonPlaceholders::CommonSyncRootRegisterVnop] m'empêche d'accéder à l'application OneDrive sur mon Mac à jour

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-08-18T20:39:28.5966667+00:00
Y Chaoyou 20 Reputation points
accepted 2026-08-19T09:29:13.8766667+00:00
Y Chaoyou 20 Reputation points
2 answers

OneDrive automatically redirects me to “Signs of ransomware detected” and I can't select the files

Hi - OneDrive web automatically redirects me to “Signs of ransomware detected”, and I cannot access the screen where I can review the suspected files and select “My files are OK”. When I click “Get started”, I am asked to verify my identity. After…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-08-18T21:12:57.21+00:00
Amiwo 0 Reputation points
edited an answer 2026-08-19T08:15:32.5133333+00:00
Nathan R 665 Reputation points Independent Advisor
1 answer

I can't access my Vault files on my Mac

I can't access my Vault files on my Mac. I keep getting the same error. Which you will not allow me to upload.

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-07-26T18:20:55.67+00:00
Razzman79 20 Reputation points
edited a comment 2026-08-19T07:43:01.9766667+00:00
Norah-L 9,555 Reputation points Microsoft External Staff Moderator
1 answer

Verzoek: Favorieten voor bestanden in OneDrive Personal

Als gebruiker van Microsoft 365 Personal mis ik de mogelijkheid om bestanden in OneDrive Web als favoriet te markeren of vast te zetten. Deze functionaliteit lijkt wel beschikbaar te zijn voor werk- en schoolaccounts, maar niet voor persoonlijke…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-08-17T08:20:42.54+00:00
Bert Brehm 0 Reputation points
commented 2026-08-18T12:24:13.48+00:00
Nathan R 665 Reputation points Independent Advisor
1 answer

OneDrive Personal Vault won't open in chrome browser

While attempting to accessing my personal vault in OneDrive via the Chrome browser the vault will not display my files and gives me the following error: This only recently started approx a month ago.

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-08-11T21:18:48.8166667+00:00
Brian 0 Reputation points
commented 2026-08-16T16:13:19.2466667+00:00
Allan Solomon Mejia 5,420 Reputation points
3 answers

Whys is my Onedrive Personal Vault not unlocking at my computer web browser?

I am using a MacBook Pro M1, and when I log in to unlock my Personal Vault, it asks for my passkey. I scan the QR code with my phone, and the authentication process completes successfully. However, when the browser refreshes, I receive an error message. …

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-08-07T21:07:43.5266667+00:00
Vinícius S. Lourenço 0 Reputation points
answered 2026-08-13T16:48:30.4366667+00:00
Arup Ghosh 0 Reputation points
2 answers

Trying to set up personal vault

Account verification will not allow me to create a personal vault. QR on my phone and fingerprint on my mac will not work.

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-08-08T18:16:30.2033333+00:00
Cheri Matthews 0 Reputation points
commented 2026-08-10T13:19:54.0333333+00:00
Thomas4-N 21,315 Reputation points Microsoft External Staff Moderator
2 answers

how to transfer my onedrive personal files to my mac

i use macbook air and my files keep shifting. I use safari and google. I dont want my personal onedrive files in microsoft edge

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-08-10T04:22:49.2666667+00:00
grace crear 0 Reputation points
answered 2026-08-10T05:57:36.6866667+00:00
GsN5034 - IA 75,235 Reputation points Independent Advisor
2 answers

No longer able to access my Personal Vault on my MacBook Air

For approximately the last 7 days, I have not been able to access my personal vault on my MacBook Air. I AM ABLE TO ACCESS my Personal Vault using my iPhone 16, but NOT using my MacBook Air. I have tried the following without success: I have made…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-07-18T05:56:28.32+00:00
Matt B 10 Reputation points
edited a comment 2026-08-10T04:11:58.46+00:00
Norah-L 9,555 Reputation points Microsoft External Staff Moderator
2 answers

Problems accessing content in your OneDrive Personal Vault

For the past few weeks, I haven't been able to access my Personal Vault on my MacBook. I've tried everything I've read about it: using different browsers (Chrome, Safari, Opera, Edge), clearing memory, restarting both the browsers and the MacBook,…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-08-05T11:54:41.1266667+00:00
Enric M 0 Reputation points
edited a comment 2026-08-08T23:41:56.3433333+00:00
Norah-L 9,555 Reputation points Microsoft External Staff Moderator
1 answer

how to recover deleted files and pages in onenote on Mac PC

how to recover deleted files and pages in onenote on Mac PC

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-08-07T01:21:32.17+00:00
E Spring C 0 Reputation points
answered 2026-08-07T01:21:47+00:00

AI answer

2 answers One of the answers was accepted by the question author.

How to get One Drive back on my MAC?

I am a MAC user, paying for OFFICE 365 for many years but suddenly lost the use of ONE DRIVE. I learned that MS no longer supports it with Ventura 13.7.8. One Drive has disappeared from my computer although I am able to continue using WORD and EXCEL and…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-08-05T21:03:11.3766667+00:00
Joseph Lurz 20 Reputation points
answered 2026-08-06T15:58:49.4633333+00:00
Joseph Lurz 20 Reputation points