429 questions with Microsoft Teams | Microsoft Teams Free | Calls tags

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2 answers

Teams Test Mic and Speaker Not Working — Known Issue?

Is anyone else having problems with the Test mic and speaker function in the Microsoft Teams desktop app? I’m using a headset and it works perfectly with YouTube and other audio, but the Teams test isn’t working. I also tried a different pair of…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-08-22T13:27:49.8766667+00:00
Mari A 0 Reputation points
answered 2026-08-22T14:22:38.2633333+00:00
Aymeric-B 29,580 Reputation points Independent Advisor
3 answers

What service has replaced Skype

My legacy Skype credit has now been exhausted and I want to continue to use a service similar to the Skype-to-phone. What options are there?

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-08-21T11:26:10.6333333+00:00
Craig Naude 0 Reputation points
answered 2026-08-21T23:35:25.3466667+00:00
EmilyS_726 24,995 Reputation points Volunteer Moderator
2 answers

how to use skype dial pad

how to use skype dial pad to make an international phone call to a landline

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-08-16T23:22:23.69+00:00
Natalia Corrales 0 Reputation points
answered 2026-08-16T23:58:22.13+00:00
EmilyS726 257.6K Reputation points Independent Advisor
2 answers

My camera and voice is not working.

I cannot get my camera and voice to work. I have never had this problem previous. I followed all instructions but to no avail. Please advise. Thank you!

Microsoft Teams | Microsoft Teams Free | Calls
asked 2025-12-29T18:02:46.0866667+00:00
Lynn H 5 Reputation points
commented 2026-08-15T14:52:52.0466667+00:00
Rajwant Virk Rajwant Kaur 0 Reputation points
2 answers

Cannot update billing address in order to access Skype keypad

My Skype credit was transferred to Teams, and I can see that there is a credit. But Teams is insisting that I update my billing address. Whenever I try to do so, I get the same error message that, “It’s not you, it’s us” and that Microsoft cannot process…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-08-14T19:46:34.5+00:00
Steve Long 0 Reputation points
answered 2026-08-14T20:53:28.7+00:00
EmilyS726 257.6K Reputation points Independent Advisor
2 answers

Teams app on android doesn't ring

All I could find was Check Teams notifications Teams → profile picture → Notifications Make sure notifications are enabled. Open the Calls notification settings and make sure sound is enabled. Microsoft specifically lists calls as a Teams mobile…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-08-10T18:32:56.38+00:00
Hao 0 Reputation points
commented 2026-08-13T00:59:09.2933333+00:00
Hao 0 Reputation points
1 answer

My contact keeps sending messages, but no one can receive?

Why cannot my sender send a message? She keeps on messaging all her contacts, but no one cannot receive her message. @ ms teams

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-08-11T04:42:53.8866667+00:00
MAJO IC 0 Reputation points
commented 2026-08-12T00:22:27.9+00:00
Chloe-V 11,695 Reputation points Microsoft External Staff Moderator
4 answers

Test Call option is missing from Consumer version of Teams

I was shocked to find out I can't make a test call in the consumer version of Teams. Does Microsoft have any advice on any other way to make a test call. Or is some provision for this basic requirement going to be made for consumers? I am a paid up…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2025-08-12T12:04:56.11+00:00
CPR 15 Reputation points
commented 2026-08-10T21:12:04.5066667+00:00
Steve Dickson 0 Reputation points
2 answers

Microsoft 365 Premium Account Unable to Access Teams Interpreter Feature

Hello Microsoft Support, I am a Microsoft 365 Premium subscriber using a personal Microsoft account and I am trying to use the Interpreter feature in Microsoft Teams. After reviewing the Microsoft documentation for Teams Interpreter and Language…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-08-09T15:06:06.9733333+00:00
Cikal Gemilang Abadi 0 Reputation points
answered 2026-08-10T05:59:25.7666667+00:00
Ruwim.B 6,815 Reputation points Volunteer Moderator
2 answers

Child's voice silenced during Teams video call

Hello, Members of my family use Microsoft Teams to have group videocalls. My niece, who is a few years old, will often participate along with her parent. She has a high-pitched voice characteristic of her age group. Sometimes, when she speaks, her sound…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-08-09T18:52:22.9466667+00:00
James Pawlowicz 0 Reputation points
answered 2026-08-09T19:21:54.8433333+00:00
Ruwim.B 6,815 Reputation points Volunteer Moderator
1 answer

Windows/Teams Audio issues

When I am in Teams just before joining a call, I try to test my microphone and speaker. The microphone test works but for my speaker test, I don't hear anything. I made sure that I have selected the same devices for audio both in Windows and Teams. I…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-08-04T20:12:00.4366667+00:00
Judy Hauser 0 Reputation points
answered 2026-08-04T23:54:24.5+00:00
Ferdinand Nanalig 32,485 Reputation points Independent Advisor
2 answers

How to connect other users to a meeting who do not have Teams even on mobile phone

I am a home user with Office 365 and want to set up audio/visual meetings with friends in German and USA etc. Who do not have MS Teams on their devices. For those with PCs I would like to send the invite to their Email and for them to join by clicking…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2025-10-28T10:52:48.6633333+00:00
Graham Marriott 20 Reputation points
answered 2026-07-31T16:12:51.1566667+00:00
Andisiwe Zenaniwe 0 Reputation points
1 answer

Something's Wrong With Microsoft Teams

This is De'Andre Holland. I was using Microsoft Teams this morning to do a prayer session with my church, but for some reason I couldn't hear anything through my headphones on my phone, even though I have restarted my phone twice and updated WhatsApp…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-07-29T13:30:25.37+00:00
Deandre Holland 0 Reputation points
commented 2026-07-31T07:17:48.63+00:00
Alice-N 13,345 Reputation points Microsoft External Staff Moderator
2 answers

How do i find my skype name?

I need my skype name in order to port my skype number to a service provider.

Microsoft Teams | Microsoft Teams Free | Calls
asked 2025-07-30T21:37:19.9133333+00:00
Coach C Teising 10 Reputation points
commented 2026-07-31T06:36:18.6166667+00:00
kanchan Ray 0 Reputation points
1 answer

I can’t use my Skype credit to make calls

I have office 365 subscription, but can’t use Skype credit to make calls

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-07-29T10:42:45.4133333+00:00
Aret Pekmez 0 Reputation points
commented 2026-07-30T01:00:06.2833333+00:00
Aret Pekmez 0 Reputation points
1 answer

Teams Calls on personal account failing - 'We couldn't complete the call'

I have Teams on my iPhone and suddenly this week I am unable to have voice or video calls with my personal contacts. I keep getting an error message saying 'We couldn't complete the call'. I've also had someone call my personal account, and they can't…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-07-24T15:52:54.6466667+00:00
Mark Dell 0 Reputation points
commented 2026-07-25T11:45:52.5466667+00:00
Mark Dell 0 Reputation points
1 answer

I need record calls that was made to Croatia ?

I need a record of outgoing calls from Skype to Croatia.

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-07-24T03:45:24.93+00:00
Marinko Radakovic 0 Reputation points
answered 2026-07-24T06:27:30.7566667+00:00
Ruwim.B 6,815 Reputation points Volunteer Moderator
1 answer

How to get camera working on a Teams call

Camera not working on teams calls - even when i select camera on

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-07-22T13:51:55.33+00:00
Mary Roc 0 Reputation points
answered 2026-07-22T14:26:25.0666667+00:00
EmilyS726 257.6K Reputation points Independent Advisor
1 answer

How to fix the mic sound on Mac OS Tahoe latest version?

I have the latest version of Microsoft Teams installed on a Macbook Pro 2024. It is running the latest MacOS Tahoe version. When testing the mic I don't hear anything playing back. I also don't hear the greeting message. How can I fix it? I have tried…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-07-16T13:46:51.4833333+00:00
Lachezara Stoeva 0 Reputation points
commented 2026-07-18T03:48:46.6633333+00:00
Alice-N 13,345 Reputation points Microsoft External Staff Moderator
1 answer

Teams Skype dialing is not working even although I have credit

I have £4.85 credit but when I dial a number I get this message: "You just tried to call a number We're sorry. Unfortunately we weren't able to connect your call."

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-07-16T10:37:38.33+00:00
Alan Davidson 0 Reputation points
answered 2026-07-16T12:22:53.7833333+00:00
Ruwim.B 6,815 Reputation points Volunteer Moderator