Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,575 questions
0 answers
Unintended Blocked Emails
Why are emails from gmail.com receiving this message and is hotmail.com blocking messages for "safe" senders?
Outlook | Web | Outlook.com | Email
asked
2026-11-08T18:34:52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 75%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEG%3C/text%3E%3C/svg%3E)
Eryn Gee Killough
0
Reputation points
asked
2026-11-08T18:34:52+00:00
Eryn Gee Killough
0
Reputation points
2 answers
Touchpad and mouse issues
My cursor does not show on the screen. My touchpad does not work. How can I fix them? How can I update the drivers also.
Windows for home | Windows 11 | Devices and drivers
24,951 questions
asked
2026-11-08T17:59:04.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 22%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Melanie Smith
0
Reputation points
answered
2026-11-08T18:34:36.1233333+00:00
DaveM121
946.5K
Reputation points
Independent Advisor
2 answers
MIcrosoft 365 One Drive file sharing
I have invited my daughter to my Microsoft 365 family subscription. Although she is supposed to have her own 1TB One Drive space, she can view my files on her One Drive file explorer. How can I stop her from sharing my One Drive space and do not have…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,727 questions
asked
2026-11-08T17:09:01.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 28.999999999999996%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKV%3C/text%3E%3C/svg%3E)
Kelly Vichou
0
Reputation points
answered
2026-11-08T18:32:58.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
90,560
Reputation points
Independent Advisor
2 answers
Emails bouncing back to Microsoft emails
Microsoft 365 emails to Outlook/Hotmail suddenly failing – 550 5.7.23 / AS9031519 I'm experiencing sudden delivery failures when sending emails from my Microsoft 365 business account to Outlook.com and Hotmail addresses. The error received is: 550 5.7.23…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,575 questions
asked
2026-11-06T22:01:30.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 41%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELE%3C/text%3E%3C/svg%3E)
Laura Elizabeth
5
Reputation points
commented
2026-11-08T18:32:06.8266667+00:00
Laura Elizabeth
5
Reputation points
3 answers
550 5.7.1 Message rejected: Message lacks SPF/DKIM/DMARC Auth Records
About 50% of my clients that have emailed me since yesterday are getting the message 550 5.7.1 Message rejected: Message lacks SPF/DKIM/DMARC Auth Records (AS9031519) [TY2PEPF0000AB8A.apcprd03.prod.outlook.com 2026-11-06T19:53:27.630Z…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,575 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 90%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 7.000000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
2 answers
Items moved automatically from Inbox to Deleted Items
Hi, 2-3h ago most likely, ALL the emails in my Inbox were moved, without exception, to the 'Deleted Items' folder without me doing anything, neither purposely nor inadvertently. Nothing. I had no reason to move 283 items of in my personal Inbox do the…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,628 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 74%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGN%3C/text%3E%3C/svg%3E)
10 answers
One of the answers was accepted by the question author.
Please Post All of Your Requests for the Original Copilot Experience to Return Here -- By November 15th, 2026
Since we seem to be screaming into the void, I would ask everyone who would like the Original Copilot experience and the legacy voices returned to respond here. As I'm sure everyone is sending their feedback individually let's try uniting our responses,…
Microsoft Copilot | Windows Copilot | Feature
Microsoft Copilot | Windows Copilot | Feature
A specific functionality or enhancement provided by Windows Copilot
157 questions
asked
2026-10-30T20:09:21.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 21%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
J B
190
Reputation points
answered
2026-11-08T18:29:14.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 15%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Snowfirel TalgaNura
135
Reputation points
2 answers
How to stop spam that says it is sent from my own email address??
Everyday I get spam to my junk mail box thats says it's from my own email @. It won't let me block it because it says it's from me. I tried to make a rule to automatically delete them and that did not work. What other way can I stop this?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,575 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 78%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERV%3C/text%3E%3C/svg%3E)
2 answers
How can I unlink a microsoft and windows account when i can't access the windows account
I recently replaced the CPU in my computer which has caused me to loose access to my windows account on this computer. I made a new account but I can't sign into my microsoft account because it is still linked to the old one. So how do I unlink the two…
Windows for home | Windows 11 | Accounts, profiles, and login
10,500 questions
asked
2026-11-03T22:06:06.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 20%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
sean hicks
0
Reputation points
commented
2026-11-08T18:27:35.5066667+00:00
sean hicks
0
Reputation points
0 answers
why is microsoft rewards gift cards ALWAYS out of stock?
Hi, I'm asking a question on why the Microsoft rewards gift cards are always out of stock. is there a particular reason for this, like is it being discontinued or something else? because I don't really understand how something digital can be 'out of…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,690 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 6%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
0 answers
Locked out of microsoft account
This is a long one. So i was locked out of my microsoft account. So i was unable to log into my computer. I accidentally deleted all of my TPM security keys trying to fix the problem. I'm not very tech savvy. At that point it wouldn't let me enter my PIN…
Windows for home | Windows 11 | Accounts, profiles, and login
10,500 questions
asked
2026-11-08T18:25:38.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 9%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
scott bartel
0
Reputation points
asked
2026-11-08T18:25:38.5566667+00:00
scott bartel
0
Reputation points
2 answers
change email address on one drive
I have changed my email address in my Microsoft account. It went well. My One Drive still sends pictures to my old email address. How do I make One Drive send to my new email address?
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,416 questions
asked
2026-11-07T19:24:37.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 18%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
Phil Peterson
0
Reputation points
commented
2026-11-08T18:25:12.9266667+00:00
John Jefferson Doyon
90,560
Reputation points
Independent Advisor
2 answers
When i want to check for updates it said that my Insider account settings needs attention,after follwing yhe promts it gave me this. Any leads on this would be super
When i want to check for updates it said that my Insider account settings needs attention,after follwing the promts it gave me this. Any leads on this would be super
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked
2026-11-08T18:16:34.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 20%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFK%3C/text%3E%3C/svg%3E)
Franswa Kroukamp
0
Reputation points
answered
2026-11-08T18:24:30.1966667+00:00
CrazyKats
20,295
Reputation points
Volunteer Moderator
0 answers
Incoming emails rejected – Error AS9031519
I am experiencing problems receiving emails on my Hotmail account. Senders are receiving the following error when trying to email me: 550 5.7.1 Message rejected: Message lacks SPF/DKIM/DMARC Auth Records (AS9031519). My mailbox storage is not full, I…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,575 questions
asked
2026-11-08T18:23:47.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 46%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JW
0
Reputation points
2 answers
read aloud is not working
MY READ ALOUD TEXT IS NOT WORKING DO I HAVE TO UPGRADE OR BUY A PROGRAM FOR THIS
Microsoft Edge | Read PDFs | Windows 11
Microsoft Edge | Read PDFs | Windows 11
Opening and reading PDF files in Microsoft Edge on Windows 11
379 questions
asked
2026-10-22T15:43:38.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 1%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDJ%3C/text%3E%3C/svg%3E)
DERRICK JOSHUA
0
Reputation points
edited a comment
2026-11-08T18:22:34.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 89%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Andromeda Navarre
0
Reputation points
1 answer
We have a charge on our Capital One/Discover card that I do not recognize - $138.76 acct ending in 1071
This charge is on my husband's account - Ross Holden. Description is "Microsoft*Microsoft 36 MSBILL.INFO WA" I have no idea what this is and we never use Ross' account for this type of purchase. Can you find out what this is? I can only…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,727 questions
asked
2026-11-08T17:53:47.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 55.00000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Mary Holden
0
Reputation points
edited the question
2026-11-08T18:22:15.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 45%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED2%3C/text%3E%3C/svg%3E)
DaveM121 (2)
17,800
Reputation points
Volunteer Moderator
1 answer
I sent an invitation to my wife to join my ms365 sub. however she gets stuck in a loop
it seems that the e mail address she has was used at some time in the past as a recovery e mail address for an MS account. The system takes her in a loop asking to find her user name and then intends to send a verification e mail to the account which is…
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,463 questions
asked
2026-11-08T18:20:58.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 34%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
mike summers
0
Reputation points
answered
2026-11-08T18:21:17.5233333+00:00
AI answer
2 answers
purchase phone support
a thousand issues; want to pay for phone support; I may have to get a business office 365. I now have home 365. Do I have to get a business office 365 account to purchase phone support. If so how do I switch. I do have a business as well.
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,239 questions
asked
2026-11-08T18:12:05.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 23%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECJ%3C/text%3E%3C/svg%3E)
Craig Jensen
0
Reputation points
edited an answer
2026-11-08T18:20:03.91+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
2 answers
Entra ID prereq Netbios question
Using on-premises forests or domains by using "dotted" (name contains a period ".") NetBIOS names isn't supported. My domain name is contoso.local. Using powershell, it says my Netbios name is contoso (Get-ADDomain).NetBIOSName I…
Windows for business | Windows Server | Directory services | Active Directory
asked
2026-11-08T17:54:41.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 7.000000000000001%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Susan Dodds
441
Reputation points
answered
2026-11-08T18:18:51.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
112.6K
Reputation points MVP
Volunteer Moderator
2 answers
order 5997978876 has been paid in full on october 18 2026.
order 5997978876 is paid in full on october, 18 2026. why was it cancelled. the payment method was updated on october 18, 2026. card ending 4483. charge was deducted from the bank on ocotber 18, 2026. please correct payment history and restore…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,727 questions
asked
2026-11-08T17:40:59.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 78%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Cynthia Albrecht
0
Reputation points
answered
2026-11-08T18:17:51.1166667+00:00
DaveM121
946.5K
Reputation points
Independent Advisor