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3 answers

5/3 Fraud Dept 866-442-0251: Did you try a charge of $105.99 at MICROSOFT*STORE on card 1339?

I received this message from my bank: FreeMsg: 5/3 Fraud Dept 866-442-0251: Did you try a charge of $105.99 at MICROSOFT*STORE on card 1339? Reply YES or NO. To opt out of fraud txt reply STOP I don't recognize the charge and don't know what account was…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-28T22:06:32.86+00:00
jonathan ornee 0 Reputation points
answered 2026-10-28T23:05:32.6233333+00:00
Kayece Jan Mae Amizola 16,780 Reputation points Independent Advisor
5 answers

Outlook has started labeling my emails as promotions

I could just ignore it but it annoys me. Any way to undo it?

Outlook | Web | Outlook.com | Email
asked 2026-10-22T15:09:37.6733333+00:00
christine 15 Reputation points
commented 2026-10-28T23:05:07.8133333+00:00
christine 15 Reputation points
13 answers

I want to restore the original version of Copilot

Subject: Request to Restore Previous Copilot Experience Hello, I am requesting the restoration of the previous version of Copilot that I was using before the recent update. My concern is not that the previous version always agreed with me. In fact, it…

Microsoft Copilot | Windows Copilot | Feature
asked 2026-09-28T00:24:44.07+00:00
Ozeilia Donnette Reynolds 50 Reputation points
commented 2026-10-28T23:04:45.1133333+00:00
MeaC 25 Reputation points
2 answers

When we changed internet providers my printer stopped printing however most everything else works including scanning.

The printer is hp deskjet 4300 and laptop is hp also with win 11. The printer prints locally but not from my pc. I've run the hp diagnosis, etc. and posted a chat in hp community about 3 days ago but haven't received a reply yet. I've tried everything I…

Windows for home | Windows 11 | Internet and connectivity
asked 2026-10-28T22:29:00.8766667+00:00
Howell Payne 0 Reputation points
answered 2026-10-28T23:04:18.9233333+00:00
Lester Bernard Reyes 86,630 Reputation points Independent Advisor
8 answers

Edge not syncing "Setting up sync"

Hi there, I've had a problem with syncing for quite some time. Earlier this year I had a sync problem that went away, it had to do with authentication and tokens. Today it is back now now with network error. It particularly happens on my MS Surface with…

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2026-10-13T19:40:57.7666667+00:00
Jeremiah de Kroon 15 Reputation points
answered 2026-10-28T23:03:03.51+00:00
Aaron Boeker 0 Reputation points
2 answers One of the answers was accepted by the question author.

How can I use Word on an older Mac running Big Sur?

I just paid for a subscription to Microsoft 365, but it won't run on my older Mac. I am a writer, and all my documents are in Word. I can no longer edit them or even copy them! Help! How can I find a Word product to run on my older Mac, which…

Microsoft 365 and Office | Word | Other | MacOS
asked 2026-10-28T21:51:10.51+00:00
LaurenS 0 Reputation points
answered 2026-10-28T23:02:44.68+00:00
John Korchok 236.9K Reputation points Volunteer Moderator
0 answers

Paramètre de confidentialité xbo

Bonjour, je rencontre un problème avec mon compte Xbox sur PC. Je ne peux plus ajouter d'amis dans Call of Duty. Tous mes paramètres de confidentialité Xbox sont grisés et impossibles à modifier, même si les autorisations affichées sont réglées sur «…

Microsoft System Center | Other
Microsoft System Center | Other

Additional System Center tools and components for managing infrastructure, applications, and services

1,254 questions
asked 2026-10-28T23:00:43.0933333+00:00
Sacha garnier chorynski 0 Reputation points
2 answers

@ step verification

Hi, I'm suddenly been prompted for 2 step verification, although it's turn off, to verify my account. Nothing I'm doing has changed including my browser and computer

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-26T02:59:07.01+00:00
i_taz 0 Reputation points
commented 2026-10-28T23:00:10.1933333+00:00
Hornblower409 17,965 Reputation points
2 answers

When I open a file, the page stays blank

When I open a file, the page stays blank and I don't know what's going on. I would like to know why.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-28T22:22:46.5466667+00:00
ronald Pierre-Louis 0 Reputation points
answered 2026-10-28T22:58:27.3266667+00:00
Ferdinand Nanalig 33,555 Reputation points Independent Advisor
2 answers

Urgent Help Needed – Hacked Hotmail Account (20 Years Old)

Hi everyone, I'm desperately looking for help recovering my Hotmail account, which I've had for approximately 20 years. Here's what happened: My Hotmail account was hacked, and the hacker changed my security information. An unknown recovery email address…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-24T13:17:52.0833333+00:00
Impact Path 0 Reputation points
commented 2026-10-28T22:57:55.26+00:00
Impact Path 0 Reputation points
2 answers

Find Microsoft command line tools for SQL server 15

We are trying to install SCVVM 2025. We are stuck needing Microsoft command line tools for SQL server 15. Trying to find it in the install files for SQL 2019 or 2022 but have not yet.

System Center Virtual Machine Manager
asked 2026-10-27T20:50:17.3633333+00:00
Carl94580345 41 Reputation points
commented 2026-10-28T22:57:33.2733333+00:00
Erland Sommarskog 138.5K Reputation points MVP Volunteer Moderator
1 answer

Windows 11 battery won't charge until laptop low battey shutdown, then charges to 100% then repeats cycle

Windows 11 home, battery system has worked normally until just recently. Suddenly about a week ago the battery icon disappeaed, computer charging indicator light on the side of the computer turned off, and battery charging turned off and remained off…

Windows for home | Windows 11 | Sleep and Power on, off
asked 2026-10-28T22:56:06.7866667+00:00
Stephen Randle 0 Reputation points
answered 2026-10-28T22:56:56.3866667+00:00

AI answer

1 answer

Hardware reserved ram problem on pc

Having a weird issue where I have 2 stick of ram 8 gb each. But 8.1gb of ram is in hardware reserve. How do I fix this. System specs are. Ryzen 5 2600, mobo machinist b450, rtx 2060

Windows for home | Windows 11 | Performance and system failures
asked 2026-10-28T22:16:23.0633333+00:00
Aarian Goel 0 Reputation points
answered 2026-10-28T22:55:49.83+00:00
Ivan B 126.4K Reputation points Independent Advisor
5 answers

Windows 11, update 26H2 fails to install

Windows 11, update 26H2 fails to install. I have tried to perform this Windows update many times and it fails every time.

Windows for home | Windows 11 | Windows update
asked 2026-10-24T20:56:39.3833333+00:00
JoHo 0 Reputation points
answered 2026-10-28T22:55:41.2133333+00:00
CrazyKats 20,125 Reputation points Volunteer Moderator
3 answers

How to fix Input Audio issue?

So I have a microphone that worked well for about two years until I encountered some other problem that required me to troubleshoot and mess around with settings but after doing so, my mic suddenly stopped working. It also stopped audio for coming out of…

Windows for home | Windows 11 | Devices and drivers
asked 2026-08-29T21:53:50.58+00:00
Asa 10 Reputation points
answered 2026-10-28T22:55:24.89+00:00
Edward Walsh 0 Reputation points
2 answers

How to cancel 365 personal when upgrading to 365 Family

May 2026 I purchased Office 365 Personal at $99.99. On 10/21/2026, following MS recommendation to upgrade to Office 365 Family, I did so. Thought the upgrade cost of $129.99 would have been prorated based on my initial purchase in May 2026 of $99.99,…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-28T22:19:38.9266667+00:00
Bob and Wallene 0 Reputation points
answered 2026-10-28T22:54:38.6866667+00:00
EmilyS726 276.4K Reputation points Independent Advisor
2 answers

Unable to complete Partner Center company account verification / no access to support

Unable to complete Partner Center company account verification / no access to support

Microsoft Partner Center | Other
asked 2026-03-23T02:47:11.86+00:00
Pengfei zhang 15 Reputation points
answered 2026-10-28T22:54:32.9133333+00:00
Andrew Rogers 0 Reputation points
0 answers

I am trying to redeem the 50% Microsoft 365 personal student discount offer

I have signed in with a personal Microsoft account, added payment info, and followed the verification steps. I uploaded a dated student ID pass showing current enrolment several times but the page either does not move past the verification steps or we’re…

Community Center | Not monitored
asked 2026-10-28T21:34:25.8566667+00:00
kauser akhtar 0 Reputation points
edited the question 2026-10-28T22:54:19.17+00:00
Jack-Bu 7,210 Reputation points Microsoft External Staff Moderator
1 answer

Where can I obtain written licensing clarification for prerecorded Azure AI Speech audio?

Hello, I'm developing Code de la route Algerien, a free, ad-supported Android app for learning the Algerian driving code. I would like to generate approximately 356 prerecorded MP3 files using the existing ar-DZ-AminaNeural and ar-DZ-IsmaelNeural voices,…

Microsoft Edge | Other | Windows 11
asked 2026-10-28T20:53:14.22+00:00
sofiane lallem 0 Reputation points
answered 2026-10-28T22:53:48.9633333+00:00

AI answer

2 answers

How do I stop my Outlook from crashing?

I have an MS 365 Personal subscription and I use it on a PC with Windows 11. When I checked my email two days ago it worked fine, but today the email wasn't updating. I closed it, intending to reopen it. Each time I attempt to open Outlook it closes…

Microsoft 365 and Office | Other
asked 2026-10-28T22:05:56.1966667+00:00
Michael Magley 0 Reputation points
answered 2026-10-28T22:53:43.7466667+00:00
Ferdinand Nanalig 33,555 Reputation points Independent Advisor