759 questions
1 answer
One time passcode for recovery key not working
For some reason my computer needs a Bitlocker recovery. I am signed into my Microsoft account but to get a recovery key i need a one time passcode. The email is not being sent (I already checked the email address and spam folder). Please advise on how to…
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-08-23T03:19:59.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 93%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jason Lammert
0
Reputation points
commented 2026-08-23T04:05:42.7333333+00:00
Jason Lammert
0
Reputation points
1 answer
How do I fix my permissions to my own file manager and folders?
For some reasons I need permission to amend, update, change the file pathway in File Manager to my own personal information?? Example: When trying to upload my photos from my own iphone to the iCloud to my laptop, it does not like the folder I wish…
Windows for home | Other | Files, folders, and storage
1,109 questions
asked 2026-08-23T03:38:28.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 54%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Sheree866
0
Reputation points
answered 2026-08-23T03:38:47.7633333+00:00
AI answer
1 answer
Outlook is working very slow...emails dont download even for days
our emails are downloading well in the mobile and webmail...but extremely slow and poor in microsoft outlook kindly advise some urgent solution
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,463 questions
asked 2026-08-21T09:55:03.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 8%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Dilip C
0
Reputation points
commented 2026-08-23T02:18:18.3533333+00:00
Hornblower409
13,020
Reputation points
1 answer
A text box instruction is requiring that I insert my password hower I am unable to as it is blocked and I cant insert my details
I have been asked to insert my password into my microsoft account however I am unable to do so as the pasword line has been frozen ie xxxxxxxxxxxxxxxxxxx This is incredibly frustratin and i am unable to complete any of my documents required to be…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,290 questions
asked 2026-08-23T02:08:27.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 75%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
kerry buchecker
0
Reputation points
answered 2026-08-23T02:08:43.4966667+00:00
AI answer
1 answer
certain applications appear black upon opening
hello, currently i have a issue about certain applications becoming black (ex. blender, davinci resolve, osu), and for some apparent reason, when i tried restarting my graphics drive it just didnt work? also my tpm is somehow locked and windowsruntime.2…
Windows for home | Windows 11 | Performance and system failures
32,245 questions
asked 2026-08-23T01:59:14.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 86%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENW%3C/text%3E%3C/svg%3E)
Nicwiss Wu
0
Reputation points
answered 2026-08-23T01:59:33.0366667+00:00
AI answer
1 answer
Setting up third party email to sync on new Outlook
I am running Windows 11 and have a Microsoft 365 subscription. I have been using Outlook classic for a while now and wanted to switch to new Outlook. I have been having endless issues. When I use the email account password, it loads the account but…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,875 questions
asked 2026-08-21T08:23:50.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 3%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Chandrika D'Mello
0
Reputation points
commented 2026-08-23T01:56:31.7033333+00:00
Hornblower409
13,020
Reputation points
1 answer
Microsoft wont recognise my account email.
This is written on my other microsoft account, my main account refuse to let me sign in. When i type in my email into the sign in, it returns with a "Try entering your Microsoft account again. We don't recognize this one." error. This account…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,210 questions
asked 2026-08-21T06:27:02.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 7.000000000000001%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEL%3C/text%3E%3C/svg%3E)
Enshi Lan
0
Reputation points
commented 2026-08-23T01:37:40.5766667+00:00
Hornblower409
13,020
Reputation points
1 answer
Powerpoint slides will not advance
My powerpoint slides will not advance. The slides are set on different times. Under slide set up, the button is highlighted to use timing if present. The slide show was working but suddenly has the issue
Microsoft 365 and Office | PowerPoint | For home | Windows
Microsoft 365 and Office | PowerPoint | For home | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
14,070 questions
asked 2026-08-23T00:23:24.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 28.000000000000004%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBN%3C/text%3E%3C/svg%3E)
Bill Nicol
0
Reputation points
answered 2026-08-23T00:23:41.5533333+00:00
AI answer
1 answer
Linking computer Outlook calendar to cell phone
Link my desktop Outlook calendar to Samsung Z Flip 7 cell phone.
Outlook | Outlook for mobile | Outlook for Android | For home
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
2,235 questions
asked 2026-08-21T17:17:27.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 89%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Thomas Malvich
0
Reputation points
commented 2026-08-22T23:38:55.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
83,420
Reputation points
Independent Advisor
1 answer
Azure Artifact Signing organization identity validation failed with no rejection reason
I am setting up Azure Artifact Signing Public Trust for my company, Astral Audio LLC. The organization identity validation was successfully submitted, remained In Progress, and then changed to Failed. The Azure portal only shows the status…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,158 questions
asked 2026-08-22T23:33:30.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 37%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Jack Rinaldi
0
Reputation points
answered 2026-08-22T23:33:51.5366667+00:00
AI answer
1 answer
My account was hacked
My Microsoft account used to play Minecraft was compromised. I do not recognize the email address ********@bibimail.net, and I did not add or change this email address myself. I believe someone gained unauthorized access to my account and changed its…
Windows for home | Other | Gaming
4,191 questions
asked 2026-08-22T23:08:57.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 5%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFS%3C/text%3E%3C/svg%3E)
Fernanda Silveira
0
Reputation points
answered 2026-08-22T23:09:13.9866667+00:00
AI answer
1 answer
After adding passcode and 2 verfication to my outlook acccount still getting sign-in from all over the world.?
After adding a passcode and 2-step verification to my Outlook account, I'm still getting sign-ins from all over the world.? Can't Microsoft stop external IP hacking my account?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,224 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 86%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 69%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
1 answer
How do I activate windows 11?
I can't activate it no matter what I do I tried to change the account, that certainly did not work, I tried to change the PIN that also did not work, I even followed the little instructions it give and still did not work.
Windows for home | Other | Licensing and activation
165 questions
asked 2026-08-22T22:17:08.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 66%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Azalea David
0
Reputation points
commented 2026-08-22T22:49:54.46+00:00
EmilyS726
257.6K
Reputation points
Independent Advisor
1 answer
Microsoft excel file
I cannot access my Microsoft excel file named "2026 Monthly requests." When I open the file it is empty. How can I restore the file that is in question? Please tell me how to access the file and restore the data that was kept there. Thank you…
Microsoft 365 and Office | Excel | For home | Other
Microsoft 365 and Office | Excel | For home | Other
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
626 questions
asked 2026-08-22T20:41:53.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 71%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Laurie Sybert
0
Reputation points
commented 2026-08-22T21:21:58.9766667+00:00
John Jefferson Doyon
83,420
Reputation points
Independent Advisor
1 answer
Outlook will not open
I use classic outlook. I clicked on new outlook to see the difference and now my email will not open for ******@charter.net. How do I fix this
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,463 questions
asked 2026-08-22T15:18:14.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 50%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Mike Brady
0
Reputation points
edited the question 2026-08-22T20:52:23.9+00:00
Gérard Oomens
130.1K
Reputation points
Volunteer Moderator
1 answer
how to remove old email. I can only manage it and not remove it.
I already have a new email and it is working fine. Now I need to remove the old email from my windows laptop accouts
Windows for home | Windows 11 | Accounts, profiles, and login
9,863 questions
asked 2026-08-22T20:04:10.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 88%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMO%3C/text%3E%3C/svg%3E)
Manny Orejola
0
Reputation points
commented 2026-08-22T20:39:13.5+00:00
EmilyS726
257.6K
Reputation points
Independent Advisor
1 answer
Power Automate Desktop - OneDrive “Database Is Read Only” Error
Power Automate Desktop - OneDrive “Database Is Read Only” Error I am unable to use Power Automate Desktop because it repeatedly fails with the following error: OneDrive error Database Is Read Only Windows 10 Home Version: 22H2 OS Build:…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,986 questions
asked 2026-08-22T20:37:50.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 51%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jerry weaver
0
Reputation points
answered 2026-08-22T20:38:10.41+00:00
AI answer
1 answer
I am not able to leave comments on articles
When i read articles and I click on the balloon to leave a comment, it goes to a screen for me to choose an account to comment with, even though I am already signed in to one. Then it goes back to the comment box, I write my comment and hit enter. the…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,347 questions
asked 2026-08-22T19:38:45.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 85%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Alan Burnett
0
Reputation points
edited the question 2026-08-22T20:35:07.17+00:00
Gérard Oomens
130.1K
Reputation points
Volunteer Moderator
1 answer
my excel spreadsheet is frozen. won't let me type into it.
my excel spreadsheet is frozen. won't let me type into it.
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,752 questions
asked 2026-08-22T19:40:15.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 57.00000000000001%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMI%3C/text%3E%3C/svg%3E)
MS IS DEMONIC
0
Reputation points
commented 2026-08-22T20:18:27.1533333+00:00
John Jefferson Doyon
83,420
Reputation points
Independent Advisor
1 answer
Cognitive Services connection fails with "Server not responding" in Azure Communication Services
I'm trying to connect a Cognitive Services resource to my Azure Communication Services (ACS) resource, but the connection keeps failing. Steps to reproduce: Navigate to my ACS resource in the Azure Portal Go to Cognitive Services (under the…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,762 questions
asked 2026-08-04T14:50:23.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 73%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHW%3C/text%3E%3C/svg%3E)
Hammad Wali
0
Reputation points
commented 2026-08-22T20:15:40.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 55.00000000000001%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Abhinaba Das
105
Reputation points Microsoft External Staff
Moderator