24,131 questions with Outlook | Web | Outlook.com | Account management, security, and privacy tags

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2 answers

I need to see a list of emails that use my primary account as it's recovery email.

A number of years ago, I created a second account to play games on, and I bought a lot of games and invested a lot of time into it. I linked my EA account to the email for that second account, but EA can only provide me with the masked address…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-21T11:57:10.05+00:00
Peter Gillespie 0 Reputation points
answered 2026-08-23T03:09:32.29+00:00
Hornblower409 13,020 Reputation points
2 answers

Unable to sign in to my Microsoft account — second verification step fails

I have been unable to sign in to my personal Microsoft account for some time. I have tried several available sign-in and recovery methods. Passkey authentication recognizes and connects to my device, but the sign-in process does not complete. I have also…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-21T09:14:27.62+00:00
Babak Farzaneh 0 Reputation points
answered 2026-08-23T02:02:45.66+00:00
Hornblower409 13,020 Reputation points
3 answers

Account Recovery

I have a problem with my Outlook address. I have also made a request to recover the account, but I have received a negative response. I have been using this account for over 10 years and on the same computer. Is there any way to get it back since I no…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-03-19T08:32:59.9733333+00:00
enea gjore 5 Reputation points
commented 2026-08-23T01:58:59.05+00:00
Hornblower409 13,020 Reputation points
2 answers

I have an email account that I cannot open it says connexion impossible

On my tv screen to open my PS5 account it says An error has occured the account is locked because of numerous attempt to connect or because my password needs to be reset for security reason If your account is looked wait a while and try again. If your…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-22T23:17:25.0933333+00:00
matthys rodrigue 0 Reputation points
commented 2026-08-23T01:40:01.12+00:00
matthys rodrigue 0 Reputation points
2 answers

Old email hacked with no way to recover

I have an old email account that appears to have been hacked. Unfortunately, this email is connected to some of my old socials. how do i proceed to recover the account?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-19T00:25:57.0533333+00:00
Tim 0 Reputation points
commented 2026-08-23T01:03:05.0066667+00:00
Estrella721 45,280 Reputation points Independent Advisor
2 answers

Task 'Synchronizing subscribed folders for [PII removed]@bigpond.com.' reported error (0x800CCC0E) : 'Outlook cannot synchronize subscribed folders for [PII removed]@bigpond.com. Error: Cannot connect to the server. If you continue to receive t

I cannot get passed a box coming up asking for user and password to server on emails. And the above error code will not sync or load new emails etc

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-18T03:08:01.0133333+00:00
Leanne Grinter 0 Reputation points
commented 2026-08-23T01:02:17.1933333+00:00
Kai-H 25,090 Reputation points Microsoft External Staff Moderator
1 answer

Account Not Found

I'm having a recent issue where I'm being asked to use a verification code sent to my Gmail account but when I attempt to access this Gmail account the account cannot be found using the following username "******@outlook.com" but when the…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-19T22:29:47.6433333+00:00
slim dim 0 Reputation points
commented 2026-08-23T00:17:49.59+00:00
slim dim 0 Reputation points
0 answers

I cant log into my account ive had for years

ive been using my account daily for years when i went to sign in this morning ive been told everytime that they cant find my account but when i checked microsoft family on a different account it showed up

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-22T23:35:53.0566667+00:00
Joseph Ross 0 Reputation points
commented 2026-08-23T00:13:30.6233333+00:00
John Jefferson Doyon 83,420 Reputation points Independent Advisor
1 answer

My Microsoft Account was hacked

Months ago I was hacked and all of emails and accounts were compromised as well as my Microsoft account. I don't access that specific Microsoft account but today I decided to and found out that my email no longer exists for an account. I was wondering if…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-22T20:56:46.12+00:00
Mohammad Abdo 0 Reputation points
edited the question 2026-08-22T23:55:24.8566667+00:00
Gérard Oomens 130.1K Reputation points Volunteer Moderator
1 answer

blocked my email sending

cannot send emails. says upgrade?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-22T20:33:51.44+00:00
Sunita Maharjan 0 Reputation points
commented 2026-08-22T23:42:47.6766667+00:00
John Jefferson Doyon 83,420 Reputation points Independent Advisor
1 answer

Locked out of my Microsoft account — no working recovery options

Hi, I recently moved countries and switched SIM cards, so my old phone number is gone and I've lost access to both the Authenticator app and SMS codes tied to my account. I've also tried the "send code to email" option every day this week and…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-22T19:39:11.0166667+00:00
Guyard Suengas, Noam 0 Reputation points
answered 2026-08-22T22:28:24.61+00:00
Brian Tillman 26,850 Reputation points Independent Advisor
2 answers

my account got hacked by ******@bibimail.net

I am the owner of the account ******@outlook.sa and one day i got a message in out outlook mail that i need to resync my account info, I entered my email address and got "We couldn't find a Microsoft account. Try entering your details again, or…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-22T21:26:02.7166667+00:00
Gesan formal 0 Reputation points
edited an answer 2026-08-22T22:19:23.27+00:00
Brian Tillman 26,850 Reputation points Independent Advisor
1 answer

i forgot my microsoft account password and lost access to my gmail

I forgot my Microsoft account password, and I no longer have access to the Gmail address that is being used for verification. I am still signed in to this Microsoft account on my laptop. I need help recovering the account and adding a new recovery…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-21T14:41:09.38+00:00
jerick 0 Reputation points
commented 2026-08-22T20:55:15.4666667+00:00
Haytham-C 4,720 Reputation points Microsoft External Staff Moderator
1 answer

Email changed to an @igloos.cc

i got hacked for what i read online and i need help to get my account back, i dont want to buy minecraft and call of duty back i have one image to prove and i realy want my acount back Moderator: Moved from Microsoft System Center | Other.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-22T19:24:25.2633333+00:00
Nova 0 Reputation points
answered 2026-08-22T20:24:05.0033333+00:00
Gérard Oomens 130.1K Reputation points Volunteer Moderator
1 answer

I just got hacked

so i'm a gamer got an asus laptop so i wanted enjoy with my 3 free month of xbox pass and suddenly in 12/8/2026 i got an email said that the account email went from [Moderator's note: PII removed]@gmail.com to [Moderator's note: PII…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-22T02:56:15.01+00:00
جوناثان 0 Reputation points
answered 2026-08-22T18:53:56.7333333+00:00
Haytham-C 4,720 Reputation points Microsoft External Staff Moderator
3 answers

Child account created but never signed in; no password or recovery options

I created two Microsoft child accounts and provided parental consent. The accounts have never been signed in or used. I was not given, or do not have, a working initial password. Password reset offers no accessible verification method, and the recovery…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-14T15:32:09.2766667+00:00
Gheorghe PANTAZ 0 Reputation points
commented 2026-08-22T18:14:10.3833333+00:00
Chris Hawkins 0 Reputation points
1 answer

Forcing me to create another email

I do not want to provide a second email address. I have a work one and a personal one. I have my phone linked to my account and I am satisfied with that. I do not want to manage or monitor or try to remember for what purpose this other email was…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-03-13T16:28:30.19+00:00
R W 10 Reputation points
commented 2026-08-22T17:32:55.5433333+00:00
cola227 cola227 0 Reputation points
2 answers

Cannot add phone number

cannot aad phone to microsoft account and also cannot find a way to do so tried a lot of ways even AI cannot help and ive been trying past 2 weeks so please help me that is any new guidlines out or is my account not verified my server is not up to date.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-22T15:44:08.68+00:00
Ruhan Kaushik 0 Reputation points
answered 2026-08-22T16:18:00.7+00:00
EmilyS726 257.6K Reputation points Independent Advisor
2 answers

Microsoft Account Hacked or Compromised

Hi, My name is Max and I think my account has been hacked. The email address on my account was changed by someone else, and now when I try to log in, it says my account doesn't exist. Everything I have is stored on that account, and I'm really worried…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-05T01:45:13.3966667+00:00
Max 10 Reputation points
commented 2026-08-22T16:03:22.47+00:00
ivonne alarcon 0 Reputation points
2 answers

I need to speak to a live person

I need to speak with someone about my email account

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-16T14:54:43.87+00:00
Francene L 0 Reputation points
commented 2026-08-22T15:32:25.9566667+00:00
Hornblower409 13,020 Reputation points