654 questions
654 questions with Windows for home | Other | Recovery and backup tags
1 answer
One of the answers was accepted by the question author.
File History problems after installing KB5101684 and KB5120249
Hello,I would like to know if other Windows 10/11 users have noticed similar File History issues after recent updates. I have observed the problem on two different PCs: Windows 11 25H2 + KB5101684 (July 29, 2026) Windows 10 22H2 + KB5120249 (August 12,…
Windows for home | Other | Recovery and backup
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 36%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
3 answers
One of the answers was accepted by the question author.
win 11 25H2KB5101684 (OS Builds 26200.8973 and 26100.8973) Preview snd win 10 22H2 KB5120249 (OS Builds 19045.7663 and 19044.7663) issue
Is Microsoft ignoring a File History problem caused by recent Windows updates? Hi everyone, I’m wondering if anyone else is experiencing the same File History problems on Windows 10 or Windows 11. My laptop is running Windows 11 25H2. Before installing…
Windows for home | Other | Recovery and backup
654 questions
2 answers
Locked my computer through find my device and now I can't sign in
Someone stole my phone and hacked into all of my accounts... Somehow my computer got locked in the process and its saying an administrator needs to sign in. It's not accepting my pin or password even after I have changed it. What can I do. I can't lose…
Windows for home | Other | Recovery and backup
654 questions
asked 2025-11-19T15:41:51.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 87%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
brittany miller
0
Reputation points
commented 2026-08-18T11:12:54.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 49%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E3%3C/text%3E%3C/svg%3E)
34034485
1
Reputation point
1 answer
como acceder a id bitlocker
No puedo encontrar las claves para desbloquear el bitlocker de windows. En el correo que tengo asociado no me aparece el dispositivo
Windows for home | Other | Recovery and backup
654 questions
asked 2026-08-17T11:25:15.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 27%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
tecnocasa puertollano
0
Reputation points
answered 2026-08-17T11:57:41.2366667+00:00
DaveM121
919.8K
Reputation points
Independent Advisor
3 answers
Bit locker
Help. Trying to start my laptop and says I need recovery key. I have tried everything on support and can’t get this fixed. Recently upgraded to ms 365 premium so that may be the problem
Windows for home | Other | Recovery and backup
654 questions
asked 2026-08-16T21:26:31.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 78%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELG%3C/text%3E%3C/svg%3E)
Lori Grotjan
0
Reputation points
answered 2026-08-16T21:57:40.21+00:00
EmilyS_726
24,995
Reputation points
Volunteer Moderator
2 answers
How to access deceased fathers account
I recently lost my dad and my mom would like to use the home computer but we don't know dads log on details (password or pin) how can I go about accessing so we can reset the computer for my mom Any help would be greatly appreciated Thanks
Windows for home | Other | Recovery and backup
654 questions
asked 2026-08-15T13:27:59.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 66%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Laura Bailey
0
Reputation points
answered 2026-08-15T14:07:39.29+00:00
DaveM121
919.8K
Reputation points
Independent Advisor
1 answer
Bitlocker key not working
I have entered my bitlocker key numerous times. I cannot seem to get my HP laptop to recover now. It displays a message on screen stating it has ran into a problem with the bitlocker recovery. Can you please help me with this issue?
Windows for home | Other | Recovery and backup
654 questions
asked 2026-08-15T00:07:03.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 86%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESE%3C/text%3E%3C/svg%3E)
Stacey Emmons
0
Reputation points
answered 2026-08-15T00:42:28.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
John DeV
168.8K
Reputation points
Independent Advisor
2 answers
How to fix bit locker recovery?
My laptop keeps coming up Bit locker recovery error. Says to get the info go to aka.ms/unlockissues, but I just get more questions. Is there an actual number to put in?
Windows for home | Other | Recovery and backup
654 questions
asked 2026-08-14T15:21:22.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 78%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
roxanne nestor
0
Reputation points
answered 2026-08-14T16:01:17.2833333+00:00
Manoel Barros
21,560
Reputation points
Independent Advisor
2 answers
How to unlock my bitlocker that has my other laptop frozen
My husband's laptop is on my Microsoft account. His bit locker needs a code to unlock his laptop.
Windows for home | Other | Recovery and backup
654 questions
asked 2026-08-13T13:47:58.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 19%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECO%3C/text%3E%3C/svg%3E)
Catherine Ormsby
0
Reputation points
answered 2026-08-14T12:08:06.0233333+00:00
TaoLi
106K
Reputation points
Independent Advisor
2 answers
How to find documents, pictures and downloads that are missing after a possible update?
Powered up my computer and it seems like there is programs and files missing, would an update have deleted them? How do I get them back?
Windows for home | Other | Recovery and backup
654 questions
asked 2026-08-14T01:04:16.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 39%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDJ%3C/text%3E%3C/svg%3E)
Doug Jones
0
Reputation points
answered 2026-08-14T02:11:28.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 86%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jhun Buala
5,515
Reputation points
Independent Advisor
1 answer
BitLocker key code not working
My laptop is locked because of BitLocker. I logged in and found my key code. I know the key code is correct, because it tells you if you mistype the code. However, after successfully putting in the key code, it reboots, but comes right back to the…
Windows for home | Other | Recovery and backup
654 questions
asked 2026-08-13T15:26:26.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 71%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
James LaFlame
0
Reputation points
answered 2026-08-13T16:00:32.5066667+00:00
DaveM121
919.8K
Reputation points
Independent Advisor
2 answers
Bitlocker key
Hello! so i was using my moms laptop and i restardet it to check her bios options when i restarted it showed windows update, i entered bios changed performace mode turned the laptop on and it asked for Bitlocker key, and i dont know her microsoft…
Windows for home | Other | Recovery and backup
654 questions
asked 2026-08-12T05:44:33.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 90%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Baiba Birzniece
0
Reputation points
commented 2026-08-13T12:39:34.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
8,550
Reputation points Microsoft External Staff
Moderator
1 answer
This device does not have bitlocker keys backed up in entra id
My laptop got locked out and asking for bitlocker recovery key. The laptop was setup with my old work id. I found my device in that ID but no bitlocker recovery key is present. It says 'this device does not have bitlocker keys backed up in entra id'. I…
Windows for home | Other | Recovery and backup
654 questions
asked 2026-08-12T17:46:21.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 62%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENA%3C/text%3E%3C/svg%3E)
Nazeer, Arshiya Fathima
5
Reputation points
answered 2026-08-12T22:14:05.22+00:00
John DeV
168.8K
Reputation points
Independent Advisor
2 answers
My hard drive was hacked
My hard drive was hacked and override my administrator access essentially taking over my computer and not able access my task manager nor recovery my computer
Windows for home | Other | Recovery and backup
654 questions
asked 2026-08-12T16:42:35.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 52%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWB%3C/text%3E%3C/svg%3E)
WolfCrimKnight13478 Burdette
0
Reputation points
answered 2026-08-12T17:16:09.3066667+00:00
DaveM121
919.8K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Bitlocker Recovery
My computer is not working, and I need my Bitlocker Key. How can I recover that?
Windows for home | Other | Recovery and backup
654 questions
asked 2026-08-11T20:15:36.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 71%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPA%3C/text%3E%3C/svg%3E)
Parviz Adib
20
Reputation points
commented 2026-08-11T20:58:13.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
83,420
Reputation points
Independent Advisor
1 answer
Bitlocker key
I installed windows 10 in HP 840G3. it demands bitlocker for drive D. Where to get bitlocker key?
Windows for home | Other | Recovery and backup
654 questions
asked 2026-08-08T20:26:52.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 74%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMU%3C/text%3E%3C/svg%3E)
Muhammad Umar
0
Reputation points
answered 2026-08-08T20:41:35.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
103.7K
Reputation points MVP
Volunteer Moderator
5 answers
One of the answers was accepted by the question author.
Bitlocker recovery page is not loading
I'm trying to recover my bitlocker key for my laptop and when I try to login to my account and navigate to the recovery key section the page gets stuck in infinite loop trying to authenticate. I'm able to login to my account see my devices listed, but…
Windows for home | Other | Recovery and backup
654 questions
asked 2026-07-28T06:33:38.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 93%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVB%3C/text%3E%3C/svg%3E)
Vibhashree B R
60
Reputation points
commented 2026-08-08T18:45:00.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 32%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
WB
0
Reputation points
3 answers
Bitlocker website not working no matter what i do
Look i have tried every possible way to get my recovery key. i can logon to my account just recovery keeps looping and will not allow me to get and my personal PC is in recovery mode
Windows for home | Other | Recovery and backup
654 questions
asked 2026-08-01T16:15:37.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 84%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Chris Adams
10
Reputation points
answered 2026-08-07T04:42:02.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 49%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Vesa Maani
0
Reputation points
2 answers
I m unable to unlock bitlocker
I forgot my microsoft account... When i want to open my laptop it is asking for bitlock.. Unfortunately i m unbale to remind which mail id i used for login to microsoft account
Windows for home | Other | Recovery and backup
654 questions
asked 2026-08-06T08:35:32.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 37%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Harshavardhan
0
Reputation points
answered 2026-08-06T09:09:25.4966667+00:00
DaveM121
919.8K
Reputation points
Independent Advisor
1 answer
How to get my worlds back on Minecraft pocket edition
So it was making me update the game for the new version and when I got back on it didn’t have any of my worlds.
Windows for home | Other | Recovery and backup
654 questions
asked 2026-08-06T00:58:07.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 55.00000000000001%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alex Lorenz
0
Reputation points
answered 2026-08-06T01:48:28.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 77%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
Kayece Jan Mae Amizola
16,475
Reputation points
Independent Advisor