8,909 questions with Microsoft 365 and Office | Other tags

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2 answers

I cannot login to Microsfor 365 while connecting Claude

I have an account in Microsoft 365 and can easily log in. The problem starts when I want to connect my Microsoft account with Claude. On the login web site I have this information that the account for my domain does not exist and logging is impossible.…

Microsoft 365 and Office | Other
asked 2026-08-22T21:08:30.1433333+00:00
Pawel Hammer 0 Reputation points
answered 2026-08-23T01:31:35.9666667+00:00
Alexandr S 105.7K Reputation points Independent Advisor
1 answer

I've been billed today for excel and again for office 365, my wife already has office 365 that runs through January 2027.

I've been billed today for excel and again for office 365, my wife already has office 365 that runs through January 2027.

Microsoft 365 and Office | Other
asked 2026-08-17T19:42:44.6366667+00:00
Ray Olsen 0 Reputation points
commented 2026-08-23T01:03:38.39+00:00
Kai-H 25,090 Reputation points Microsoft External Staff Moderator
1 answer

Se cierran mis aplicaciones de Office al abrirlas

Al abrir mis aplicaciones de Office me aparece un mensaje que dice que hay algo que les impide funcionar correctamente, por lo que se tienen que cerrar. ¿Por qué?

Microsoft 365 and Office | Other
asked 2026-08-22T20:18:53.47+00:00
Gustavo Gervacio 0 Reputation points
answered 2026-08-22T20:55:28.24+00:00
Hector FC 32,445 Reputation points Independent Advisor
1 answer

What is this error code:

Correlation Id: 5c461922-1686-ef4b-ae6e-5caa2aad98b7 Timestamp: 2026-07-20T05:29:21.000Z DPTI: 65628ffe7aa80642f5e79d9383451fdc25272f675f332153bf7eca5aae20ca87 Message: Access denied for the resource. Tag: 9hehw Code: 0

Microsoft 365 and Office | Other
asked 2026-07-20T05:31:00.87+00:00
NPF 0 Reputation points
answered 2026-08-22T19:24:55.8233333+00:00
Braian Chavez 0 Reputation points
2 answers

How do I chat with a live agent?

I have an open case and they say they have 24/7 support but only gave me emails to reply to. I have tried replying multiple times today with when I am available and nobody is replying.

Microsoft 365 and Office | Other
asked 2026-08-10T22:45:06.8+00:00
Laura Miller 0 Reputation points
commented 2026-08-22T19:10:02.89+00:00
elle calderon 0 Reputation points
1 answer

Microsoft Whiteboard app will be retired on October 16, 2026

Just opened Microsoft Whiteboard app after a while and saw this message saying it’s going to retire 😭 I’ve used this app so much over the period of time. Is it actually going to become paid, or is something else happening? Please tell me I’m not losing…

Microsoft 365 and Office | Other
asked 2026-08-22T17:58:50.6066667+00:00
Harshit Sinha 0 Reputation points
answered 2026-08-22T18:47:32.68+00:00
DYARI BARHAM 37,156 Reputation points Independent Advisor
1 answer

contact a live agent

I need to contact a live agent. Please direct me to a live agent. AI is not helping. How much more do I need to write to reach 50 characters?

Microsoft 365 and Office | Other
asked 2026-08-22T16:26:30.1866667+00:00
Dave Bird 0 Reputation points
commented 2026-08-22T16:35:22.5266667+00:00
Kavith lasindu 0 Reputation points
1 answer

i keep getting "microsoft xps document writer & microsoft print to pdf conflict

hi - where do i go to get rid of this popup its annoying and pops up every 60 seconds

Microsoft 365 and Office | Other
asked 2026-08-22T14:34:19.8+00:00
Sue Dickens 0 Reputation points
edited the question 2026-08-22T16:21:33.3933333+00:00
Mike Bowen 2,146 Reputation points Microsoft Employee Moderator
2 answers

How to claim student bundle?

How do I claim my student bundle after I have already set up my new PC? I didn't realize I needed it to be set up under my school email to redeem to offer? What do I need to change to make this happen?

Microsoft 365 and Office | Other
asked 2026-08-20T17:21:08.2766667+00:00
Graham Safford 0 Reputation points
commented 2026-08-22T16:19:16.79+00:00
Graham Safford 0 Reputation points
2 answers

Update fails, Exchange email incorrect

My Microsoft 365 will not update, and the Exchange email address is incorrect

Microsoft 365 and Office | Other
asked 2026-08-20T00:19:26.1866667+00:00
Jane Scher 0 Reputation points
commented 2026-08-22T14:41:14.01+00:00
Thomas4-N 21,315 Reputation points Microsoft External Staff Moderator
1 answer

Office365 mail verifying links suddenly

Recently something has changed in Microsoft office 365. Both my iPhone and my Mac Outlook takes a while to open any link, it shows a a shield and says "Verifying Link" before opening the destination link. It's just suddenly been turned on, I'm…

Microsoft 365 and Office | Other
asked 2026-08-22T08:55:31.0733333+00:00
Barry Murphy 0 Reputation points
edited the question 2026-08-22T13:31:17.9166667+00:00
Vikki-T 8,550 Reputation points Microsoft External Staff Moderator
1 answer

Question Regarding Microsoft 365 Registration

“Hello, good evening. I’m having an issue with my Microsoft 365 registration. During the registration process, I reached the ‘Are you a robot?’ verification step. I selected ‘I’m not a robot’ and then clicked ‘SAVE’, but nothing happened afterward. Could…

Microsoft 365 and Office | Other
asked 2026-08-22T10:56:59.96+00:00
Roesfitawati x 0 Reputation points
answered 2026-08-22T10:57:12.61+00:00

AI answer

1 answer

Perpetual Office Home & Business 2019 for Mac license

Hello, I need help restoring activation of a perpetual Office Home & Business 2019 for Mac license that I purchased in January 2024. The license is still clearly shown under Products you've purchased in my Microsoft account as “Office Home &…

Microsoft 365 and Office | Other
asked 2026-08-21T21:05:39.7766667+00:00
Billy McArthur 0 Reputation points
answered 2026-08-22T06:12:12.5133333+00:00
Xavier-D 11,805 Reputation points Microsoft External Staff Moderator
2 answers

Do you have phone or chat support for paid subscription to office 365

Do you have phone or chat support for paid subscription to office 365

Microsoft 365 and Office | Other
asked 2026-08-21T23:36:47.49+00:00
David Johnson 0 Reputation points
answered 2026-08-22T00:38:45.2133333+00:00
Brian Tillman 26,850 Reputation points Independent Advisor
3 answers

Why won't the "new" outlook support IMAP business accounts

The "new" and emasculated outlook 365 can't be set up with IMAP accounts, even though 2 other email clients can. THESE ARE BUSINESS ACCOUNTS I NEED TO ACCESS. This occurs on outlook 365 for windows and mac. What gives?????

Microsoft 365 and Office | Other
asked 2026-08-21T23:22:34.54+00:00
David Johnson 0 Reputation points
edited an answer 2026-08-22T00:04:42.18+00:00
BryceSor 5,490 Reputation points Volunteer Moderator
1 answer

I want to talk to someone from Microsoft

I would like to talk to someone By phone, from Microsoft

Microsoft 365 and Office | Other
asked 2026-08-21T20:24:05.9866667+00:00
David Huff 5 Reputation points
commented 2026-08-21T23:54:11.51+00:00
John Jefferson Doyon 83,420 Reputation points Independent Advisor
1 answer

purchase options

would like to purchase just word and excel without paying for microsoft 365.

Microsoft 365 and Office | Other
asked 2026-08-21T17:49:26.4366667+00:00
Dorothy Navarro 0 Reputation points
answered 2026-08-21T21:12:39.69+00:00
Marcin Policht 103.7K Reputation points MVP Volunteer Moderator
0 answers

copy as path

I use Copy as Path all the time. It's one of the best features I use but since the upgrade to Windows 365, it doesn't work correctly. It doesn't copy in the order I have it. I use this to create indices of my windows structure. Why does it not work…

Microsoft 365 and Office | Other
asked 2026-08-21T16:08:09.0833333+00:00
Laurie Sharitt 5 Reputation points
commented 2026-08-21T19:57:24.1033333+00:00
Viorel 127.2K Reputation points
0 answers

my account is locked for my MFA

I need access to my MFA and need to transfer to my new phone asap

Microsoft 365 and Office | Other
asked 2026-08-21T16:55:40.5533333+00:00
commented 2026-08-21T18:46:16.35+00:00
John Jefferson Doyon 83,420 Reputation points Independent Advisor
1 answer

Charge twice for August 2026 subscription

Hello, I was charged twice. Please process a refund or applied to next month

Microsoft 365 and Office | Other
asked 2026-08-21T18:09:40.4233333+00:00
Maria Ortiz 0 Reputation points
answered 2026-08-21T18:41:52.3666667+00:00
EmilyS726 257.6K Reputation points Independent Advisor