Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,690 questions
2,690 questions with Microsoft 365 and Office | Install, redeem, activate | For home | MacOS tags
1 answer
Transferring 365 Licence to New IMac
have 365 Licence on old IMac but Unable to refresh 365 licence on new IMac. Error Code 44
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-17T16:44:23.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 35%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Alan Jenner
5
Reputation points
commented 2026-08-23T01:04:42.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
25,090
Reputation points Microsoft External Staff
Moderator
2 answers
Microsoft 365 Deactivated and asking to activate (on my Mac) Why?
Microsoft 365 Was working fine and a few days later it showed it needed activated and that there's no license. Stupid question but did it expire and wouldn't it say so? I went here…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,690 questions
asked 2026-08-22T17:55:38.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 66%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
David Reynolds
0
Reputation points
commented 2026-08-23T00:23:54.35+00:00
EmilyS726
257.6K
Reputation points
Independent Advisor
1 answer
Documents locked on Mac in Office 2021
I'm running MacOS Tahoe and my Word is v.16.78.3, part of Office 2021 which I purchased a couple years ago. Documents are locked and require license activation, but when I try to log in it gives me error 0x0. How can I keep using the application I paid…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,690 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 53%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
Office Home 2024 (Mac) — Activation fails with 0x0 after confirmed cert-chain fix; connection reset persists 2 months across accounts/networks
I have been unable to assist my Mother in Law to activate Office on her IMAC 24inch running Tahoe 26.6.2. I'm hoping to reach someone who can look at this on the backend, because standard reinstall troubleshooting has already been ruled out through…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,690 questions
asked 2026-08-22T19:17:15.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 75%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
Taklin7
0
Reputation points
commented 2026-08-22T23:32:11.04+00:00
Allan Solomon Mejia
5,420
Reputation points
2 answers
Office subscription failing to activate
Have just renewed my Office subscription but unable to activate - keep getting error message 0x0. Have updated everything but still doesn't work.
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,690 questions
asked 2026-08-22T20:14:37.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 63%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESO%3C/text%3E%3C/svg%3E)
Stephanie Ockleston
0
Reputation points
answered 2026-08-22T23:23:19.4933333+00:00
Stefan Blom
349.1K
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Trying to install my microsoft 365 personal to a second device which is a MacBook Pro
I do have my Microsoft subscription on the screen of the Mac Book Pro, but when I click Install, it creates a randomly generated 6 characters followed by .pkg.part and will not properly download. The last 5 characters .part are making it impossible to…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,690 questions
asked 2026-08-22T16:53:46.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 28.000000000000004%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Bud Carlson
0
Reputation points
accepted 2026-08-22T17:51:47.4366667+00:00
Bud Carlson
0
Reputation points
0 answers
Cannot get rid of the ACTIVATE ACCOUNT
I have spent several months on this issue and I did everything suggested. Trashed older versions of the software, reinstalled, updated MAC OS and it shows software after download was successful and updated but when I go into any of the word documents it…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,690 questions
asked 2026-08-22T01:44:18.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 93%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
diana Dickinson
0
Reputation points
commented 2026-08-22T02:18:00.4033333+00:00
EmilyS726
257.6K
Reputation points
Independent Advisor
1 answer
How can I reinstall Word 16.66.1 on my MAC OS 10.15.8. We have a family subscriptions in my wife's name.
"I've been running Word 16.66.1 on MAC OS 10.15.8 through a family subscription purchased by my wife. in 2024. On her computer, Word was updated to 16.8.9 (24090815 . My version no longer updates. A little more than a week ago, I lost the ability to…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,690 questions
asked 2026-08-21T20:54:23.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 57.99999999999999%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGG%3C/text%3E%3C/svg%3E)
Geoffrey Gardner
0
Reputation points
answered 2026-08-21T21:26:52.07+00:00
EmilyS726
257.6K
Reputation points
Independent Advisor
1 answer
How to install Microsoft Office for Mac 2016
Hi, I recently found out that my MacBook Air Version 11.7.10 will no longer handle Microsoft Office Excel, Word or PowerPoint. So I bought online a the 2016 version of Office. Word installed fine, but Excel won't install. All I can do is read old Excel…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,690 questions
asked 2026-08-21T20:19:42.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 68%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETV%3C/text%3E%3C/svg%3E)
Terry Van Nortwick
0
Reputation points
answered 2026-08-21T20:20:01.31+00:00
AI answer
1 answer
Outlook will not update to Office 2024
I downloaded MS Office 2024 onto a new MacBook Pro after I completed data migration. It initialized and then it went through the process of checking for updates. Outlook would not update. It said there was a "Check error: Installed Nov 16…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,690 questions
asked 2026-08-21T19:59:44.3333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 8%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Stephen Campbell
0
Reputation points
answered 2026-08-21T19:59:58.9466667+00:00
AI answer
2 answers
Apps not working fully with paid Microsoft Office Subscription
I have a paid subscription for Microsoft Office and my apps such as Word and Excel aren't working properly. I can open something I had previously done or working on. However, I can't do anything with it. Print, edit, save, add, etc. If I want to start a…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,690 questions
asked 2026-08-21T17:47:36.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 39%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
Lisa Wormuth
0
Reputation points
answered 2026-08-21T18:22:54.5633333+00:00
EmilyS726
257.6K
Reputation points
Independent Advisor
1 answer
Windows 365 for MacBook Air 2017 for Mac OS 12.7.6
Please advise on how do I install windows 365 on Mac OS 12.7.6?
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,690 questions
asked 2026-08-21T07:26:36.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 15%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kudzai Mungate
0
Reputation points
answered 2026-08-21T07:58:54.96+00:00
DaveM121
919.8K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
how to use subscription for Mac
Hello, I am unable to sign onto word on my Mac. I have a subscription, how can I sign on and use word on my Mac?
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,690 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 65%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
12 answers
I have been billed again for my office 365 family
I have been billed again for my office 365 family in August 2026 having already paid In Jan 2026. I can't get a refund as it says I don't have a subscription due in August on my account just the January subscription. Please help Microsoft, you are better…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,690 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 35%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
2 answers
Macbook Pro -An uknown error has occured, the error code is 0x0
Hi I have been on the latest Mac OS and after July, Word (office 365) has been showing the An uknown error has occured, the error code is 0x0 - despite being logged in, when trying to activate a subscription. I am subscribed using my apple account, and…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,690 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 91%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
2 answers
Accessing my Office 365 apps on new computer
I have a new computer and I have downloaded Microsoft Office 365 and installed it. How do I get the the apps- Word, Excel, etc.? Thanks!
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,690 questions
asked 2026-08-21T01:06:22.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 88%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
Karen Patterson
0
Reputation points
answered 2026-08-21T02:06:16.5233333+00:00
TaoLi
106K
Reputation points
Independent Advisor
1 answer
install old version of Office 365
I have a 2012 macbook pro. I also have a subscription to office 365, but it will not update to a current version. I cannot edit and save documents (word, excel, etc.) anymore and that is a problem. I am running OS Catalina, which I believe is the…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,690 questions
asked 2026-08-20T19:49:41.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 87%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
John Burish
0
Reputation points
answered 2026-08-20T20:22:13.15+00:00
EmilyS726
257.6K
Reputation points
Independent Advisor
1 answer
Office Home & Student 2019 mac setup
Hello, I have Office Home & Student 2019 license for which i am not able to find setup package which i can download and use for MAC. I already tried below options: From microsoft account and purchase section i downloaded setup which included…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,690 questions
asked 2026-07-30T14:16:21.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 41%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Disha
0
Reputation points
commented 2026-08-20T17:45:24.7833333+00:00
Gérard Oomens
130.1K
Reputation points
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Cannot Install Office Home 2024
I just purchased Office Home 2024 for my new Mac. I thought I followed the download instructions properly and it did install Word, Excel and Powerpoint. However, when I try to use Excel, it tells me "Activate Microsoft 365 to Create and Edit. …
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,690 questions
asked 2026-08-20T01:31:18.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 30%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jim McNamara
20
Reputation points
accepted 2026-08-20T02:04:23.89+00:00
Jim McNamara
20
Reputation points
2 answers
How do i reinstall stand alone word for mac, i have receipt and product key
I have a receipt and key for word standalone. purchased 9-24-25. Word disappeared from my mac. I need to know how or where i go to reinstall it. and if i can use my key again. i have searched your site extensively and can not find live or any help…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,690 questions
asked 2026-08-18T23:15:00.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 93%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
Cheryl Peterson
0
Reputation points
commented 2026-08-20T00:24:39.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
8,920
Reputation points Microsoft External Staff
Moderator