Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,131 questions
2 answers
Unable to sign in to my Microsoft account — second verification step fails
I have been unable to sign in to my personal Microsoft account for some time. I have tried several available sign-in and recovery methods. Passkey authentication recognizes and connects to my device, but the sign-in process does not complete. I have also…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-21T09:14:27.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 36%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBF%3C/text%3E%3C/svg%3E)
Babak Farzaneh
0
Reputation points
answered 2026-08-23T02:02:45.66+00:00
Hornblower409
13,020
Reputation points
3 answers
Account Recovery
I have a problem with my Outlook address. I have also made a request to recover the account, but I have received a negative response. I have been using this account for over 10 years and on the same computer. Is there any way to get it back since I no…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,131 questions
asked 2026-03-19T08:32:59.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 5%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEG%3C/text%3E%3C/svg%3E)
enea gjore
5
Reputation points
commented 2026-08-23T01:58:59.05+00:00
Hornblower409
13,020
Reputation points
1 answer
Setting up third party email to sync on new Outlook
I am running Windows 11 and have a Microsoft 365 subscription. I have been using Outlook classic for a while now and wanted to switch to new Outlook. I have been having endless issues. When I use the email account password, it loads the account but…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,875 questions
asked 2026-08-21T08:23:50.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 3%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Chandrika D'Mello
0
Reputation points
commented 2026-08-23T01:56:31.7033333+00:00
Hornblower409
13,020
Reputation points
1 answer
Missing Hotmail emails since using Outlook for first time on new computer
I have been using Hotmail online version for over 20 years. I did this deliberately because when I used an App instead of the online I lost my historical online emails. It looks like a 20-year-old problem has never been fixed. When Hotmail.com.au came…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,209 questions
asked 2026-08-21T06:47:53.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 43%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Louis Brown
0
Reputation points
answered 2026-08-23T01:48:37.3333333+00:00
Hornblower409
13,020
Reputation points
2 answers
:Inbox" disappeaed under one of my accounts. Other files ie, junk, sent , etc all still listed.
Under one of my accounts listed in the left pane has disappeared. Other files ie, junk, sent , etc all still listed.
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,875 questions
asked 2026-08-23T01:33:34.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 80%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Chuck McI
0
Reputation points
answered 2026-08-23T01:43:28.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 60%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEF%3C/text%3E%3C/svg%3E)
Edho Febriyanto
0
Reputation points
2 answers
I have an email account that I cannot open it says connexion impossible
On my tv screen to open my PS5 account it says An error has occured the account is locked because of numerous attempt to connect or because my password needs to be reset for security reason If your account is looked wait a while and try again. If your…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,131 questions
asked 2026-08-22T23:17:25.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 67%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
matthys rodrigue
0
Reputation points
commented 2026-08-23T01:40:01.12+00:00
matthys rodrigue
0
Reputation points
1 answer
Microsoft wont recognise my account email.
This is written on my other microsoft account, my main account refuse to let me sign in. When i type in my email into the sign in, it returns with a "Try entering your Microsoft account again. We don't recognize this one." error. This account…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,209 questions
asked 2026-08-21T06:27:02.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 7.000000000000001%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEL%3C/text%3E%3C/svg%3E)
Enshi Lan
0
Reputation points
commented 2026-08-23T01:37:40.5766667+00:00
Hornblower409
13,020
Reputation points
1 answer
My email got hacked and a draft keeps popping up
Last night my email got hacked along with a number of other accounts I have. I have secured the account, changed passwords and set up 2 step authentication. There is a draft email that is demanding money, the usual scam everyone has reported. However,…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,209 questions
asked 2025-07-27T20:23:53.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 69%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELG%3C/text%3E%3C/svg%3E)
Lisa Gomez
0
Reputation points
commented 2026-08-23T01:30:54.6366667+00:00
Hornblower409
13,020
Reputation points
2 answers
Outlook Phishing email appointments appear on calendar
My Outlook calendar will populate what looks like an appointment from a Phishing email. I have not read the email before it populates on my calendar. There is not an option to delete without notifying the person who sent it. Why am I not able to block…
Outlook | Web | Outlook.com | Calendar
Outlook | Web | Outlook.com | Calendar
Scheduling and managing events using Outlook.com calendar
2,857 questions
asked 2026-08-21T03:36:26.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 54%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Steven Brot
0
Reputation points
edited an answer 2026-08-23T01:23:00.0733333+00:00
Hornblower409
13,020
Reputation points
2 answers
what do we have to do to convince MS to UNRETIRE the "Send Availability" feature that's been removed from Outlook for iOS?
Honestly, if Microsoft is going to reverse this decision, the argument needs to be framed around productivity loss, customer impact, and measurable time waste, not user frustration alone. The irony is that Microsoft's stated reason for retiring the…
Outlook | Outlook for mobile | Outlook for iOS | For business
Outlook | Outlook for mobile | Outlook for iOS | For business
Using Outlook for iOS in business environments for email and scheduling
5,486 questions
asked 2026-08-17T17:42:13.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 86%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Marti Grzesiak
0
Reputation points
answered 2026-08-23T01:20:10.2533333+00:00
Hornblower409
13,020
Reputation points
2 answers
I want to Excel Word Powerpoint links to open in Dekstop app (using new Outlook). That setting has been completely removed?
I want to Excel Word Powerpoint to open in Dekstop app. That setting has been completely removed? Moved from Microsoft 365 and Office | Excel | For home | Windows
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,875 questions
asked 2026-08-20T13:19:32.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 28.000000000000004%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
GB
0
Reputation points
answered 2026-08-23T01:13:06.09+00:00
Hornblower409
13,020
Reputation points
4 answers
Cant add my email to new outlook at all..it wont even open
Hi I am tryinmg to use new outlook as a email server..but having a hard time.. I have tried everything..uninstall..install.. when i add my emil and password it just spins and does nothing..I am using spectrum at the moment..any help appreciated..I am not…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,875 questions
asked 2026-08-22T18:01:46.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 94%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Diane Haberly
20
Reputation points
answered 2026-08-23T01:06:19.5433333+00:00
Hal Hostetler MVP-Outlook
12,006
Reputation points MVP
Volunteer Moderator
2 answers
Old email hacked with no way to recover
I have an old email account that appears to have been hacked. Unfortunately, this email is connected to some of my old socials. how do i proceed to recover the account?
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,131 questions
asked 2026-08-19T00:25:57.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 25%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
Tim
0
Reputation points
commented 2026-08-23T01:03:05.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
45,280
Reputation points
Independent Advisor
2 answers
Task 'Synchronizing subscribed folders for [PII removed]@bigpond.com.' reported error (0x800CCC0E) : 'Outlook cannot synchronize subscribed folders for [PII removed]@bigpond.com. Error: Cannot connect to the server. If you continue to receive t
I cannot get passed a box coming up asking for user and password to server on emails. And the above error code will not sync or load new emails etc
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,131 questions
asked 2026-08-18T03:08:01.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELG%3C/text%3E%3C/svg%3E)
Leanne Grinter
0
Reputation points
commented 2026-08-23T01:02:17.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
25,090
Reputation points Microsoft External Staff
Moderator
2 answers
outlook2016 issue
对方邮件正文是截图直接发过来的，收件人这边直接显示无法查看，为什么会转成wmz格式的，有什么解决办法吗 Move from Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,463 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 62%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
1 answer
Classic Outlook 2024 searching people is not working
I have Office 2024 (Desktop Version) and Windows 11 Pro. This is a new install. I have tried the steps suggested in a 3/8/2026 post to this forum in the Q&A Assist steps provided there. When those didn't work, I tried what was suggested by…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,463 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 98%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
1 answer
Outlook.com not receiving emails or calendar invitations from Gmail users
Hello, I am having an issue with my Outlook.com account not receiving emails or calendar invitations from Gmail users. The messages are not arriving in my Inbox, Junk Email, Deleted Items, Archive, Clutter/Other, or any other folder. They also do not…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,209 questions
asked 2026-06-26T01:52:02.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 90%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Doug
0
Reputation points
commented 2026-08-23T00:18:02.16+00:00
Hornblower409
13,020
Reputation points
1 answer
Account Not Found
I'm having a recent issue where I'm being asked to use a verification code sent to my Gmail account but when I attempt to access this Gmail account the account cannot be found using the following username "******@outlook.com" but when the…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,131 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 52%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
2 answers
Not Receiving Gmail Calendar Invites in Outlook
I am not receiving calendar invitations in my Outlook email when they are sent from a Gmail account. I am able to receive regular emails from the same Gmail account without any issue, but calendar invites sent from that account do not appear in…
Outlook | Web | Outlook.com | Calendar
Outlook | Web | Outlook.com | Calendar
Scheduling and managing events using Outlook.com calendar
2,857 questions
asked 2026-07-02T11:17:56.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 21%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFC%3C/text%3E%3C/svg%3E)
Falk, Caralina
0
Reputation points
commented 2026-08-23T00:17:06.5533333+00:00
Hornblower409
13,020
Reputation points
2 answers
I am not receiving emails from 3rd party /outside organization to confirm security of another code or verification code . What should I do?
I need to reset a password as well as confirm my email, but my outlook email isn’t receiving the security emails /verification code emails since 2025 What should I do? i have Microsoft/personal account like Hotmail/outlook.com I am not receiving…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,209 questions
asked 2025-09-08T20:28:56.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 64%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
KA D
0
Reputation points
commented 2026-08-23T00:15:07.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 42%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELP%3C/text%3E%3C/svg%3E)
Lisa Polloni
0
Reputation points