489,318 questions with Microsoft 365 and Office-related tags

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Microsoft 365 suddenly listed as Unlicensed

I needed to reboot my computer yesterday (Win11). When I signed in after reboot, all my passwords needed to be reentered. But when I tried to run Excel (or I presume other MS 365 apps), I was unable to enter text. It was listed as "Unlicensed"…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-08-22T17:11:51.1733333+00:00
Patty Fagan 0 Reputation points
edited an answer 2026-08-23T02:51:22.6933333+00:00
Norah-L 9,555 Reputation points Microsoft External Staff Moderator
2 answers

my email attachments are not displaying correctly?

My email preview is distorted. Does not look like my document. Some look fine some are messed up. How do I fix them?

Microsoft 365 and Office | Word | For home | Windows
asked 2026-08-22T22:06:45.4533333+00:00
Lisa Kelly 0 Reputation points
answered 2026-08-23T02:39:50.9766667+00:00
TaoLi 106K Reputation points Independent Advisor
1 answer

Cannot retrieve account

I have a game pass subscription constantly billing me on an account that I have failed to recover multiple times using the account recovery form. Is there another way to recover the account or stop the subscription?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-08-23T01:14:33.6933333+00:00
Jacob Miu 0 Reputation points
answered 2026-08-23T02:34:50.0933333+00:00
paulr0511 47,910 Reputation points Independent Advisor
2 answers

Upgrade Microsoft

How can I upgrade from a personal to a family account?

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-08-23T01:43:37.85+00:00
Renee B 0 Reputation points
answered 2026-08-23T02:25:25.2233333+00:00
GsN5034 - IA 75,235 Reputation points Independent Advisor
1 answer

How to leave a microsoft family.

So I am no contact with the organizer of my microsoft family. Although I am an adult, it isn't letting me leave the microsoft family. I need help with this.

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

87 questions
asked 2026-08-21T23:25:18.3133333+00:00
Jacqueline Hanna 0 Reputation points
commented 2026-08-23T02:11:42.2766667+00:00
GsN5034 - IA 75,235 Reputation points Independent Advisor
1 answer

Word automatically overrode newer version of document (Windows)

I had a recently edited document saved. I reviewed said document for the last 3 weeks. Today, I logged in to view the document and it was the prior version of the document from 2 months ago. The updated version is nowhere to be found. I do not have…

Microsoft 365 and Office | Word | Other | Windows
asked 2026-08-18T01:55:41.6833333+00:00
Brian 0 Reputation points
commented 2026-08-23T02:09:05.19+00:00
Brian 0 Reputation points
1 answer

A text box instruction is requiring that I insert my password hower I am unable to as it is blocked and I cant insert my details

I have been asked to insert my password into my microsoft account however I am unable to do so as the pasword line has been frozen ie xxxxxxxxxxxxxxxxxxx This is incredibly frustratin and i am unable to complete any of my documents required to be…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-08-23T02:08:27.43+00:00
kerry buchecker 0 Reputation points
answered 2026-08-23T02:08:43.4966667+00:00

AI answer

2 answers

request to activate 365 I own MS Office 21

Help All of the sudden Like today all my MS word docs are frozen and it says I have to activate 365. I own MS Office 21 so what is up?

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-08-18T20:40:21.1433333+00:00
james jensen 0 Reputation points
commented 2026-08-23T02:06:53.71+00:00
Norah-L 9,555 Reputation points Microsoft External Staff Moderator
1 answer

Im trying to reinstall office 2024 after a disk failure, the app says to uninstall it but its not installed.....

Im trying to reinstall office 2024 after a disk failure, the app says to uninstall it but its not installed..... so i had office 2024 , my HDD died and i needed to reinstall windows.... then i realized my office 2024 wasnt working ... LTSC or…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-08-23T01:21:20.9233333+00:00
S C 0 Reputation points
answered 2026-08-23T01:57:16.9766667+00:00
Ivan B 120.7K Reputation points Independent Advisor
1 answer

can't activate office 2024

when I enter license number it says getting ready then goes away

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-08-23T01:05:49.5033333+00:00
Mike Cantin 0 Reputation points
answered 2026-08-23T01:48:36.1633333+00:00
Estrella721 45,280 Reputation points Independent Advisor
2 answers

How to get permissions to upload word document

When I try to upload a word document to an email it tells me I do not have the permissions required to do so.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-08-23T00:48:42.92+00:00
Susan Skelly 0 Reputation points
answered 2026-08-23T01:38:16.82+00:00
Ferdinand Nanalig 32,485 Reputation points Independent Advisor
2 answers

I cannot login to Microsfor 365 while connecting Claude

I have an account in Microsoft 365 and can easily log in. The problem starts when I want to connect my Microsoft account with Claude. On the login web site I have this information that the account for my domain does not exist and logging is impossible.…

Microsoft 365 and Office | Other
asked 2026-08-22T21:08:30.1433333+00:00
Pawel Hammer 0 Reputation points
answered 2026-08-23T01:31:35.9666667+00:00
Alexandr S 105.7K Reputation points Independent Advisor
4 answers

Printer Preview Shows Jumbled Document

When I go to print my document, the margins are changed of what is written are changed and items from the following page are pushed onto the first page. I have even tried to save the document as a pdf and print from that, and the same thing happens. How…

Microsoft 365 and Office | Word | For education | Windows
asked 2026-08-22T14:01:06.3133333+00:00
Heather Lenz 0 Reputation points
answered 2026-08-23T01:31:31.4+00:00
Suzanne S Barnhill 278.8K Reputation points MVP Volunteer Moderator
3 answers

Sign in to OneDrive

How do I fix error message "There was a problem signing you in Please try again in a few minutes (Error Code 0x8004de80)

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-08-22T15:39:46.6833333+00:00
Michael Tordoff 0 Reputation points
answered 2026-08-23T01:18:03.3666667+00:00
Manoel Barros 21,560 Reputation points Independent Advisor
2 answers

Microsoft Office and Home 2019 - Can't install 2019 Office and Home on my laptop even though it shows my subscription is active

Can't install 2019 Office and Home on my laptop even though it shows my subscription is active

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-08-23T00:14:14.37+00:00
Desi Longhorn 0 Reputation points
answered 2026-08-23T01:10:04.4333333+00:00
Quinn.HP 9,625 Reputation points Independent Advisor
1 answer

Transferring 365 Licence to New IMac

have 365 Licence on old IMac but Unable to refresh 365 licence on new IMac. Error Code 44

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-17T16:44:23.08+00:00
Alan Jenner 5 Reputation points
commented 2026-08-23T01:04:42.99+00:00
Kai-H 25,090 Reputation points Microsoft External Staff Moderator
1 answer

I am trying to renew and your system keeps telling me i have the wrong informatio

I am trying to renew and the system keeps telling me my information is not correct

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-08-17T17:48:24.6666667+00:00
Bill Low 0 Reputation points
commented 2026-08-23T01:04:27.99+00:00
Kai-H 25,090 Reputation points Microsoft External Staff Moderator
1 answer

I have 2 365 accounts , I only need 1 account ,

Hi, I have 2 365 accounts ? I only need 1 account, the account which has 1 TB of storage. A renewal payment is due in 3 days time. I paid for a renewal 6 months ago, can you please sort this out for me. Many thanks Ian Duncan

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-08-17T18:45:23.6733333+00:00
Ian Duncan 0 Reputation points
commented 2026-08-23T01:03:58.4933333+00:00
Kai-H 25,090 Reputation points Microsoft External Staff Moderator
1 answer

I've been billed today for excel and again for office 365, my wife already has office 365 that runs through January 2027.

I've been billed today for excel and again for office 365, my wife already has office 365 that runs through January 2027.

Microsoft 365 and Office | Other
asked 2026-08-17T19:42:44.6366667+00:00
Ray Olsen 0 Reputation points
commented 2026-08-23T01:03:38.39+00:00
Kai-H 25,090 Reputation points Microsoft External Staff Moderator
1 answer

How to activate desktop microsoft for editing function

I have updated my mac to the lateste version but failed to activate Microsoft office on desktop to edit my documents

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-08-18T05:46:56.4866667+00:00
Angela Li 0 Reputation points
commented 2026-08-23T01:03:03.0833333+00:00
Kai-H 25,090 Reputation points Microsoft External Staff Moderator